Account Management Jobs

7 jobs found

Qualcomm

About the Role Arduino, now part of the Qualcomm organization, is seeking a dynamic Business Development Account Manager to lead the international expansion of our e-commerce business across global markets. This strategic role offers flexible location options anywhere within Europe and the opportunity to work with a mission-driven organization that has empowered millions of creators worldwide since 2005. As the lead strategist for international e-commerce expansion, you will identify market opportunities, develop go-to-market strategies, and coordinate cross-functional teams to bring Arduino's innovative open-source electronics platform directly to creators in new regions. This position combines strategic thinking with operational execution, requiring both analytical rigor and hands-on project management skills. Key Responsibilities Strategic Market Development Conduct comprehensive market assessments to identify high-potential regions for Arduino e-commerce expansion Analyze consumer trends, competitive landscapes, and regional demand patterns across diverse global markets Define localized go-to-market strategies tailored to specific cultural and regulatory environments Develop business cases and ROI projections for new market entries E-commerce Platform Management Evaluate and select optimal e-commerce platforms and third-party solutions for international markets Coordinate the setup and launch of new regional storefronts across major marketplaces Ensure compliance with local regulations, payment systems, and logistics requirements Manage ongoing platform relationships and optimize marketplace performance Cross-functional Collaboration Lead multi-disciplinary teams including marketing, operations, legal, and technical stakeholders Align project milestones and deployment timelines across international teams Coordinate with local resources and agencies to ensure effective market penetration Facilitate communication across different time zones and cultural contexts Performance Optimization Monitor KPIs and analyze performance metrics to measure success of market entries Design and execute conversion optimization experiments and funnel improvements Provide data-driven recommendations to leadership based on performance analysis Continuously refine strategies based on market feedback and performance data Marketing and User Experience Develop comprehensive marketing and advertising strategies for new market launches Optimize user experience for diverse cultural preferences and local market needs Lead initiatives to maximize lead generation and sales conversion rates Ensure consistent brand experience across all international touchpoints Required Qualifications Professional Experience Minimum 5+ years of experience managing and scaling e-commerce marketplaces internationally Proven track record with major platforms including Amazon, Mercado Libre, FlipKart, Tmall, JD, and similar Experience working across diverse cultures, preferably in Asia or Latin America markets Demonstrated success in launching products or services in new international markets Core Competencies Strong analytical mindset with ability to work with complex data sets and performance metrics Excellent project management skills with ability to handle multiple international initiatives simultaneously Outstanding relationship management and stakeholder influence capabilities Exceptional verbal and written communication skills in English; additional languages advantageous Technical and Educational Background Bachelor's degree in Business, Marketing, or related field Genuine interest in Arduino ecosystem and broader technology landscape Comfort with data analysis tools and e-commerce analytics platforms Understanding of international business regulations and compliance requirements Personal Attributes Self-starter who excels in unstructured, fast-paced environments Proactive approach with ability to work effectively across multiple time zones Cultural sensitivity and adaptability for international business development Remote-ready with strong independent work capabilities Preferred Experience Previous experience supporting global technology brands in international expansion Background working in remote-first or multinational organizations Experience with conversion rate optimization and digital marketing campaigns Familiarity with open-source hardware or maker community ecosystems What We Offer Professional Development Challenging career path within a rapidly growing technology company Dedicated budgets for individual learning and professional training opportunities Exposure to cutting-edge technology and innovative product development Opportunity to shape international expansion strategy for a globally recognized brand Work Environment Remote-first culture with flexible working hours supporting optimal work-life balance Collaborative, mission-driven organization that values diversity and cultural exchange Modern work practices and tools designed for international team coordination Supportive environment encouraging innovation and creative problem-solving Impact and Purpose Meaningful work empowering a global community of makers, students, and professional engineers Opportunity to democratize access to technology and foster innovation worldwide Direct contribution to advancing open-

$65k - $86k
Roma, Lazio, Italy
Full-time

Mader Group

About the Role Mader Group is seeking an experienced Recruitment Specialist from Ireland to relocate to Calgary, Alberta and join our expanding North American team. This exciting opportunity offers the chance to start fresh in Canada while leveraging your recruitment expertise in the mining and heavy industry sectors. As a Recruitment Specialist, you will play a crucial role in sourcing and recruiting skilled tradespeople across various mining and heavy industry positions. This role is perfect for professionals who thrive in fast-moving environments, excel at managing high-volume trade recruitment, and enjoy building lasting relationships with both candidates and clients. Key Responsibilities Source and recruit skilled tradespeople for mining and heavy industry sectors, including Heavy Equipment Technicians, Auto Electricians, HV Electricians, Underground Trades, and Field Service Personnel Develop and maintain a robust pipeline of qualified candidates through various sourcing channels including LinkedIn, job boards, referrals, and networking Conduct comprehensive candidate screening, interviewing, and assessment processes Build and maintain strong relationships with hiring managers and clients to understand their specific recruitment needs Manage multiple recruitment assignments simultaneously while maintaining high standards of service delivery Collaborate with international teams to share best practices and support global recruitment initiatives Maintain accurate candidate and client records in recruitment databases and CRM systems Provide market intelligence and insights to clients regarding talent availability and industry trends Support the development of recruitment strategies and processes to improve efficiency and candidate experience Requirements Previous experience in blue collar/trades recruitment is essential Proven ability to work effectively in fast-paced, high-pressure environments Strong communication and relationship-building skills with candidates and clients Experience managing multiple roles and priorities simultaneously Confidence sourcing candidates through various channels including LinkedIn, job boards, referrals, and professional networking Driven, results-oriented mindset with a collaborative team-first attitude Adaptability and resilience to thrive in a dynamic, growing business environment Mining or heavy industry recruitment experience is highly regarded Willingness to relocate to Calgary, Alberta, Canada What We Offer Opportunity to relocate and build a new life in Calgary, Canada Join a global company with established operations across Australia, Canada, Africa, Asia, and the USA Supportive and energetic team culture that values collaboration and professional growth Career advancement opportunities within a rapidly expanding international business Regular team events and networking opportunities to build professional relationships Work with a team that genuinely supports each other's success Employee assistance program for personal and professional support On-site parking convenience Comprehensive sick pay benefits Competitive compensation package This position offers an exceptional opportunity to advance your recruitment career while experiencing life in one of Canada's most vibrant cities, surrounded by the stunning Rocky Mountains and a thriving energy sector.

$35k - $35k
Ireland, Ireland
Full-time

MAERSK

About the Role As a Customer Experience Agent at Maersk, you will play a vital part in our success by owning and managing the complete customer experience throughout the logistics lifecycle. You will serve as the primary point of contact for key customers, ensuring smooth execution of end-to-end shipment processes while maintaining compliance with company procedures and customer agreements. This role requires you to own all customer issues and facilitate their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class customer service. You will work closely with customers as well as internal and external stakeholders, maintaining focus on voice of customer, process efficiency, and business growth. This position offers an exciting career opportunity in an international, challenging business environment known for diversity and operating at a high pace. Key Responsibilities Customer Relationship Management: Actively build strong relationships with customers and gain deep understanding of their business, service needs, drivers, and desires Serve as primary point of contact for assigned customer accounts Manage customer onboarding and relationship development processes Proactively follow up and keep customers informed of any issues or changes to their shipments Operational Excellence: Manage end-to-end shipment processes in compliance with company procedures and customer agreements Ensure smooth execution of complete logistics lifecycle from booking to delivery Handle exception management and provide timely resolutions to operational challenges Monitor and achieve key performance indicators (KPIs) consistently Focus on high-quality data management to maintain standards across all assignments Customer Service Delivery: Respond to all customer inquiries in a timely and accurate manner Take ownership of customer issues and resolve them with urgency and responsibility Deliver best-in-class customer service experience across all touchpoints Handle contract and dispute management effectively Manage customer cases through comprehensive case management processes Process Improvement: Regularly review and update Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) Look for improvements in ways of working to drive service delivery excellence Increase business efficiency through innovative problem-solving approaches Handle challenging situations with diplomacy and professionalism Requirements Experience & Background: Minimum 2 years of professional experience in Supply Chain Management (SCM) customer-facing roles Practical experience in Ocean Freight or Freight Forwarding operations Technical knowledge and hands-on experience in the logistics industry Demonstrated experience in stakeholder management and customer relationship building Technical Skills: Proficiency in automation tools, particularly Excel and PowerBI Strong analytical and data management capabilities Understanding of logistics processes and industry best practices Ability to work with various logistics management systems and platforms Language & Communication: Native Vietnamese proficiency required Fluent English language skills (written and verbal) Excellent verbal, written, and presentation communication skills Ability to communicate effectively with diverse stakeholders across different cultures Core Competencies: Customer Centricity: Ability to understand customers' situations, perceptions, and expectations while putting customer needs at the core of all decisions Detail-Oriented Approach: Careful attention to daily operations with focus on accuracy and quality Problem-Solving: Strong analytical skills and ability to resolve complex logistics challenges Teamwork: Collaborative approach to working with others across business units to achieve results Positive Attitude: Proactive and solution-oriented mindset with professional demeanor About Maersk Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning, working hard to ensure that our organization reflects and understands the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics, harnessing cutting-edge technologies and unlocking opportunities on a global scale. What We Offer This position offers an exciting career opportunity where you will focus on creating valuable relationships with current and new customers while working with highly professional teams in an environment where you will be valued, recognized, and well rewarded. You will collaborate with amazing and diverse colleagues who share a deep sense of commitment to live our values and go all the way for our customers, society, and for each other. Maersk is committed to a diverse and inclusive workplace,

$5k - $7k
Thành phố Hồ Chí Minh, Vietnam
Full-time

OOCL Logistics

About the Role Join OOCL Logistics, an international logistics service provider where people are our most important asset. We are seeking a dynamic Sales Executive for our Marketing & Sales Department at our Hai Phong office in Vietnam. This position offers exceptional career and development opportunities with attractive remuneration for candidates who share our vision in the logistics business and have the commitment to excel and grow with us. Key Responsibilities Search for and exploit new customer opportunities to expand our customer base through strategic prospecting and lead generation Offer and sell comprehensive freight forwarding and logistics services including road, sea, and air transportation solutions Develop and maintain strong relationships with existing customers to increase support and drive business growth Provide expert consultation and advisory services to customers, delivering optimal logistics solutions tailored to their specific needs Coordinate effectively with relevant internal departments including operations, customer service, and finance to ensure seamless service delivery Prepare detailed sales proposals, quotations, and service presentations for prospective clients Conduct market research and competitive analysis to identify new business opportunities and market trends Maintain accurate customer databases and sales pipeline records using CRM systems Participate in industry events, trade shows, and networking activities to promote company services Monitor customer satisfaction levels and address any service issues promptly Achieve monthly and quarterly sales targets as established by management Prepare comprehensive sales reports and forecasts for management review Support additional projects and initiatives as assigned by Sales Manager and Regional General Manager Requirements Education: Bachelor's degree with major in Economics, Logistics, Supply Chain Management, or related field Experience: 1-2 years of proven sales experience in a Sales Executive position with shipping lines or 3PL International Logistics Companies Language Skills: Excellent English communication skills required; fluency in Chinese language is highly preferred Technical Skills: Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint for report preparation and presentations Communication: Strong negotiation and communication skills with ability to handle contract discussions and customer interactions professionally Interpersonal Skills: Demonstrated ability to handle flexible and sensitive situations during customer negotiations with diplomacy and tact Personal Attributes: Self-motivated with strong ownership mentality and ability to work independently while collaborating effectively with team members Learning Ability: Quick learner with positive thinking approach and adaptability to changing business environments Professional Qualities: Professional attitude, passionate about sales, commercial mindset, proactive approach, strong customer service orientation, dynamic personality, and enthusiastic energy Industry Knowledge: Understanding of international trade, logistics operations, and freight forwarding processes preferred What We Offer As part of the OOCL Group family, you will join a company that truly values its people and recognizes their efforts and achievements. We provide a supportive work environment that encourages professional growth and development, with opportunities to advance your career within our expanding logistics network. Our commitment to investing in our people ensures you will have access to training and development programs to enhance your skills and expertise in the logistics industry. OOCL Logistics is an Equal Opportunities Employer committed to creating an inclusive workplace where diverse perspectives are valued and respected.

$8k - $15k
Hải Phòng, Vietnam
Full-time

Siemens Energy

About the Role Join Siemens Energy's Gas Services division as a Spare Parts Sales Specialist based in Finspång, Sweden, where you'll play a crucial role in the global supply chain for MGT gas turbines. This position offers an exciting opportunity to combine technical expertise with commercial acumen while working with international customers and colleagues worldwide. You'll be responsible for ensuring critical spare parts reach customers at precisely the right moment, supporting both planned and unplanned maintenance operations that keep energy infrastructure running smoothly. This role is perfect for professionals with a few years of experience or those early in their careers who are ready to take the next step in a dynamic, global environment. You'll develop valuable business skills while contributing to solutions that make a real difference in the energy sector every day. Key Responsibilities Sales Management: Lead the sales and coordination of spare parts for unplanned maintenance activities, ensuring rapid response to customer needs and maintaining high service standards Customer Relationship Management: Build and maintain strong relationships with gas turbine customers worldwide, providing expert consultation on spare parts requirements and technical specifications Quote Preparation: Collaborate with local and international sales teams to prepare comprehensive quotations, ensuring accurate pricing and delivery timelines Cross-functional Coordination: Work closely with procurement, engineering, and project management teams to ensure seamless order fulfillment and delivery coordination Performance Monitoring: Actively contribute to achieving team sales targets, monitor key performance indicators, and provide regular updates on sales pipeline and results Business Development: Drive continuous improvements in spare parts sales processes and participate in strategic projects focused on expanding market opportunities Documentation & Analysis: Maintain accurate records in company systems, analyze sales data, and provide insights to support decision-making Technical Support: Provide technical guidance to customers regarding spare parts compatibility, installation requirements, and maintenance schedules Requirements Education: Relevant degree in business administration, sales, engineering, or related field, or equivalent professional experience Technical Interest: Genuine passion for technical products and understanding of industrial equipment, preferably in the energy sector Customer Experience: Previous experience in customer contact, sales, or account management is highly valued Communication Skills: Fluent English communication skills (written and verbal); Swedish language skills are considered a plus Organizational Skills: Strong structured and organized approach to work, with ability to manage multiple priorities and stakeholders effectively Collaboration: Proven ability to work as part of a team and build productive relationships across different cultures and time zones Technical Proficiency: Solid Microsoft Office skills, with experience in SAP systems considered advantageous Financial Acumen: Basic understanding of financial principles and commercial operations Problem-Solving: Strong analytical and problem-solving abilities with attention to detail Adaptability: Flexibility to handle both routine tasks and urgent customer requirements in a fast-paced environment About the Team You'll join a dedicated service sales department that serves gas turbine customers across the globe. The team operates with flexibility to handle both planned maintenance schedules and urgent unplanned requirements, working collaboratively with diverse functions including procurement, engineering, and project management. With colleagues from various backgrounds and expertise areas, the team maintains a strong network focused on business acumen, openness, and sales excellence. The culture emphasizes strategic thinking, innovative problem-solving, and delivering exceptional customer service, creating an environment where each day brings new challenges and opportunities for growth. About Siemens Energy Our Gas Services division is at the forefront of low-emission power generation through comprehensive service offerings and decarbonization solutions. We manage zero and low-emission power generation systems, bringing together gas turbines, steam turbines, and generators under one roof. Through service offerings, modernization, and digitalization of existing fleets, we create meaningful decarbonization opportunities for our customers. As a global energy technology leader with approximately 100,000 dedicated employees across more than 90 countries, Siemens Energy develops the energy systems of the future. We ensure the growing global energy demand is met reliably and sustainably, with our technologies driving the energy transition and providing the foundation for one-sixth of the world's electricity generation. Benefits Work-Life Balance: Flexible working arrangements including potential for reduced working hours and flexible workplace options Time Off: Advance vacation opportunities to support personal planning Health & Wellness: Healthcare allowance to support your well-being Career Development: Opportunities for professional growth within a global organization Inclusive Culture: Work environment that celebrates

$47k - $65k
Läen, Sweden
Full-time

Atlas Copco Group

About the Role We are seeking a detail-oriented Order Processing & Sales Support Specialist to join our team in Wien, Austria. In this critical position, you will serve as the backbone of our sales operations, managing the complete order lifecycle from initial customer inquiry through final delivery. Working within the Atlas Copco Group as part of LEWA Austria GmbH, you will collaborate with international teams to ensure seamless processes and exceptional customer satisfaction across domestic and global markets. Key Responsibilities Order Management: Take full ownership of end-to-end order processing, ensuring accuracy and timeliness throughout the entire sales cycle Documentation & Communication: Prepare professional quotations, order confirmations, and invoices while maintaining clear communication with customers and internal stakeholders Procurement Operations: Handle comprehensive purchasing processes including supplier order management, goods receipt postings, and processing of incoming invoices within our ERP system Inventory Control: Manage inventory operations within the ERP system, including stock postings, real-time availability checks during order processing, and coordinating reordering activities with Product Management Sales Team Collaboration: Work closely with our international sales organization to support business development initiatives and customer relationship management Product Management Support: Provide operational assistance to the Product Manager, contributing to strategic planning and day-to-day business operations Customer Relations: Act as a primary point of contact between customers and manufacturers, facilitating smooth communication across both domestic and international markets Process Improvement: Identify opportunities to streamline operations and enhance customer experience through continuous process optimization Quality Assurance: Ensure all order-related activities meet company standards and customer requirements while maintaining compliance with relevant regulations Requirements Education: Completed commercial education through apprenticeship, business college (such as HAK), or equivalent qualification Experience: 2-3 years of proven experience in a similar order processing or sales support role Language Skills: Excellent command of both German and English, with strong written and verbal communication abilities Technical Proficiency: Confident user of MS Office suite; SAP experience is highly advantageous Work Style: Demonstrated proactive, structured, and independent working approach with strong attention to detail Customer Focus: Strong customer service orientation combined with a collaborative mindset and team-player attitude Problem-Solving: Ability to handle multiple priorities simultaneously while maintaining accuracy under pressure Adaptability: Flexibility to work with diverse international teams and adapt to changing business requirements We encourage applications from candidates who may not meet every single requirement, as we value diverse experiences and perspectives. What We Offer Meaningful Impact: A varied role with significant responsibilities and genuine opportunities to make a difference in our organization Career Development: Long-term position offering high level of autonomy, structured onboarding, and comprehensive training programs Company Culture: Positive, open work environment with flat hierarchies, supported by the stability and resources of an international group Work-Life Balance: Flexible working hours with flextime arrangements to support your personal and professional needs Location Benefits: Convenient office location in Wien with easy access via public transport Competitive Compensation: Market-competitive salary package based on qualifications and experience, following applicable collective agreements for the trade sector Growth Opportunities: Access to global network for knowledge sharing, long-term development focus, and encouragement to explore innovative ideas Professional Environment: Face-to-face collaboration with dynamic team members and supportive leadership that empowers employee growth Why Join Our Team Your career advancement depends on your skills, curiosity, and the collaborative relationships you build. As part of our global network, you will benefit from shared knowledge and continuous learning opportunities. We prioritize long-term professional development and encourage innovative thinking that drives our business forward. Innovation is integral to our approach—we continuously test, improve, and apply learnings to create meaningful solutions. You will have the opportunity to make a substantial impact through your insights and ownership of important work, supported by flexible working arrangements and empowering leadership. This on-site position in Wien, Austria offers the advantages of direct collaboration and team integration within our established office environment.

Wien, W, Austria
Full-time

Axon Profil AB

About the Role Join Axon as we revolutionize the promotional products industry across Europe. We are seeking a passionate Customer Success Representative for the Danish market to join our dynamic team in Stockholm. This is an exceptional opportunity to be part of a fast-growing international e-commerce company that combines cutting-edge technology with innovative approaches to simplify business purchases of promotional products. As our Customer Success Representative for Denmark, you will be the primary point of contact for corporate customers, managing your own portfolio of accounts while delivering outstanding service that builds lasting business relationships. This role offers significant autonomy and direct impact on customer satisfaction and company growth. Key Responsibilities Handle inbound customer communications including phone calls, emails, and live chat inquiries from Danish corporate clients Manage and nurture a dedicated portfolio of customer accounts in the Danish market Provide exceptional customer service while identifying opportunities for account growth and expansion Process orders, resolve customer issues, and ensure smooth transaction experiences from inquiry to delivery Conduct proactive outreach to existing customers to strengthen relationships and identify additional business opportunities Collaborate with internal teams including sales, logistics, and product development to ensure customer needs are met Maintain accurate customer records and interaction history in CRM systems Achieve individual and team targets for customer satisfaction, retention, and revenue growth Participate in continuous improvement initiatives to enhance customer experience and operational efficiency Stay updated on product knowledge and industry trends to provide expert advice to customers Requirements Essential Qualifications: Native or fluent Danish language skills in both written and spoken communication Strong English proficiency for internal team collaboration Excellent communication and interpersonal skills with ability to build trust and rapport Customer-focused mindset with genuine passion for delivering exceptional service Goal-oriented approach with motivation to achieve targets and drive results Problem-solving abilities and creative thinking to address customer challenges Strong organizational skills and attention to detail Ability to work independently while contributing effectively to team objectives Preferred Qualifications: Educational background in business, sales, customer service, or related field Previous experience in customer success, account management, or B2B sales environments Experience with CRM systems and customer database management Knowledge of promotional products industry or e-commerce operations Proven track record of meeting or exceeding customer satisfaction and sales targets What We Offer Professional Development: Comprehensive training program to ensure your success from day one Ongoing learning and development opportunities with company-sponsored skill enhancement Career growth potential within our rapidly expanding organization Mentorship and support from experienced team members Work Environment: Modern, innovative office space in central Stockholm designed to foster creativity and collaboration Flexible work arrangements including remote work options Multicultural team environment with colleagues from 9 different nationalities Supportive company culture that values diversity, innovation, and individual contributions Benefits Package: Competitive salary with performance-based quarterly bonuses tied to company success Comprehensive occupational pension plan for long-term financial security Annual wellness grant to support your health and fitness goals Regular team building activities and Friday afterwork social events Access to office amenities and wellness facilities Company Culture At Axon, we are committed to building the future of promotional products through innovation, passion, and genuine care for our customers and each other. Our diverse team of talented individuals from various backgrounds brings unique perspectives that drive our continued success. We foster an environment where you can bring your authentic self to work every day while contributing to meaningful projects that impact businesses across Europe. Working hours are Monday to Friday, 08:30 - 17:00, providing excellent work-life balance in a results-driven environment.

$44k - $58k
Danmark, Denmark
Full-time