Adrian Kulatunga

Specialised Sales And Marketing/customer Relations
Auckland, NZ

About

My skills through my past experiences are: ¥Competent and passionate in effective customer service. ¥Able to communicate clearly and efficiently with both internal and external customers. ¥Thorough knowledge of cash handling, bill settlements, accounts reconciliation, stock taking, re-ordering of goods, answering customer calls, etc. ¥Very good writing skills, clearly and effectively. ¥Competent in solving customer complaints effectively and building long term Relationship with difficult customers. ¥Very good knowledge in Microsoft package outlook, excel, word and power point. ¥Competent in Computer package Quick Book. ¥Photography in Vincentvestimenta fashion. ¥Have knowledge in HTML, Java Script, and C+.

Work Experience

Receptionist/Cashier/Administration

Kani Lanka Hotel & Spa
Dec 2008 - Dec 2010
Sri Lanka

Handled reservations, customer service, payments, guest registrations, debt collection, and room allocations in diverse cultural environment.

Supervisor/Kitchen hand

Columbus Café
Nov 2011 - Nov 2013

Supervised kitchen operations, provided customer service, managed staff roster, handled cash register, daily stock taking, and assisted with accounts.

Administration

New Zealand Technology Group
Feb 2015 - Dec 2015
New Zealand

Worked in finance department doing data entry using SAP, handled team calls, managed CFO appointments and administrative tasks.

Skip Department (Credit Control)

Latitude Finance
May 2016 - Aug 2017

Conducted history searches, resolved overdue accounts, handled customer issues, managed balance sheets, and maintained customer relationships.

Education

Bachelor of Science majoring in Food Science with Business Studies minor

University of Otago
Jan 2010 - Nov 2014

Languages

English - Native
Spanish - Intermediate
Sinhalese - Native

Sectors

Hospitality
Service