Anthony Passa

General Manager
Rome, IT

About

Sound track record of increasing sales and profitability by driving engagement of all levels of staff, setting high performance standards to deliver world-class service and developing unique guest experiences to earn brand loyalty. Applies sound fiscal management skills to reach organizational profit and budgetary goals. Certified Wine Educator with particular talents in food and beverage, lodging operations, sales and marketing, leadership development, property openings, technology, and guest service training. Excellent ability to attract, recruit, mentor and grow top talent. Tirelessly drives continuous improvement to all processes and programs.

Work Experience

Group General Manager

ROYAL CLIFF HOTELS GROUP
Oct 2013 - Sep 2016
Pattaya, Thailand

Responsible of strategic marketing, global sales, revenue performance, product & branding development, media & social networking, guest and employee satisfaction, human resources.

Head of Projects/Strategic Development

ROYAL CLIFF HOTELS GROUP
Oct 2016 - Present
Rome, Italy

Heading all aspects of project development for RCHG across Europe and Mediterranean regions, with a strong focus on the execution of the company growth strategies.

Education

Bachelor's Degree in International Hotel Management

Geneva Hotel Management School

Hospitality Business Management

Geneva Hotel Management School

Diploma in Hotel and Catering Management

Hotel School

Languages

English - Native
English - Intermediate
French - Intermediate

Skills

Business

Sectors

Hospitality