Beverly Angel Diximo
About
*Detail oriented and efficient *Excellent interpersonal and communication skills *Well-versed in balancing team and individual work according to priority *Exhibit objectivity and welcome different point of views. •Microsoft Office –Word/ Excel/ Powerpoint/Outlook •Clock PMS •QBE Software •Customer Relations Management •Good English Communication Skills •Data Analysis
Work Experience
Apprentice
Vessel familiarization, hotel operations and services, food and beverage, front office and housekeeping operations.
Assistant Travel Consultant
Planning and selling travel services, determining client needs, providing travel information and publications.
Customer Service Associate
Handling inbound calls from 4 US states, verifying client information, assisting with health insurance inquiries and co-pays.
Data Verifier
Analysis, encoding, verifying and modifying records according to job standards, producing high quality database products.
Receptionist
Handling reservations calls, greeting guests, room assignments, cashier duties using POS, coordinating with housekeeping and bellman.
Guest Service Agent
Answering reservations calls, greeting guests, assigning rooms, collecting payments, coordinating with staff to fulfill guest requirements.
Front Desk Officer
Handling check-in/out, providing hotel information, leading guests to rooms, assisting with inquiries and bookings for tours and transfers.
Education
Bachelor of Science in Tourism Management
Tourism Management program at NORSU in Dumaguete City, Negros Oriental, Philippines.