Cecilio Jr Moralde
About
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times • Communication Skills – Able to communicate effectively in verbal or written as appropriate for the needs of the audience • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems • Time Management - Managing one's own time and the time of others • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job • Operations Management - To run our daily operations effectively. • Computer Literate- Basic knowledge of Microsoft office and navigation of tool
Work Experience
Loans and Ledgering Assistant
Monitor collection portfolio, contact customers about account changes, create monthly reports, prepare account statements, ensure loan compliance, create new loan files.
Credit Analyst
Analyse credit data and financial statements, prepare risk reports, evaluate customer records, recommend payment plans, complete loan applications, consult with customers.
Business Process Specialisation Analyst Level 11
Contact customers about unpaid accounts, prepare statements, initiate repossession proceedings, receive payments, negotiate credit extensions, answer customer queries.
Senior Specialist
Perform checks/controls on signatures, evidences, dates for lending contracts. Navigate ING tools, execute sample controls, validate fund releases, escalate issues, ensure compliance.