charles diop
About
Logistics and operations professional with over 8 years of experience in international industrial environments (Europe and Middle East). Specialized in 24/7 shift-based operations, real-time dispatching, and critical flow management within complex logistics networks. Fully adaptable to rotating shifts, night work, and high-pressure environments, ensuring continuous service reliability and operational performance. Currently seeking an international opportunity in shift-based logistics or operations management.
Work Experience
Logistics Distribution Manager (24/7 Operations)
• International dispatching: Managed cross-border distribution of liquid gases across 6 countries (France, Belgium, Germany, Netherlands, Spain, Italy) • Planning & flow management: Coordinated 24/7 driver rotations, optimized delivery routes, and adjusted transport plans in real time • Telemetry monitoring (VMI/GPA): Real-time supervision of supply units and over 500 industrial sites via SAP (ALTO) to anticipate demand and ensure zero stock-outs • On-call & crisis management: Acted as key interface with on-call teams to report and resolve critical incidents and logistics emergencies • ADR compliance: Ensured strict adherence to ADR regulations and industrial safety standards • Performance management: Monitored KPIs to drive operational excellence and continuous improvement • Critical flow management (24/7): Oversaw uninterrupted distribution of industrial and medical gases (Nitrogen, Oxygen, Argon, Nitrous Oxide, Hydrogen – liquid and gaseous) • Medical supply continuity: Prioritized hospital supply chains, ensuring 100% availability of life-critical gases • Reporting & shift handover: Produced detailed daily operational reports to ensure seamless handover and service continuity • Supply unit supervision: Monitored and managed supply units via telemetry to anticipate production and delivery needs • Regulatory coordination & exemptions: Managed regulatory requests for transport exemptions (weekends and public holidays) to ensure uninterrupted delivery for critical clients • Contractor management: Coordinated and supervised partner carriers in real time (Samat, Perguilhem, Pejy, Maze-Mercier)
Founder (Logistic Provider)
• Founded and developed a logistics service company in Dubai (licensing, fleet sourcing, and operational setup) • Fleet management: Acquired and operated a fleet of 10 vehicles (Nissan Sunny) dedicated to goods transportation, in compliance with RTA regulations • Logistics operations: End-to-end management of operational supplies (SIM cards, fuel) • Operations management: Oversaw daily operations including vehicle maintenance and delivery route supervision • Administrative and HR management for all drivers assigned to the fleet (10 drivers) • Performance monitoring (KPIs): Daily tracking of productivity through delivery applications, maintaining an average of 30–40 successful deliveries per driver per day, including 15–20 cash-on-delivery shipments