Guinevere Abiero

Client Services Manager Head Of Back Office
Dubai, AE

About

Over 12 years of work experience in Banking and Financial Services Industry – Client Services Operations. Core competencies in: •Client Servicing, Accounts, Front and Back office processes. •Exposure to diversified products such as Mutual Funds, Insurance, Commodities, Forex, and other banking products (Credit Cards and Autoloans); •Working knowledge of Compliance and KYC; •Reports and analysis with intermediate knowledge in MS Office applications, SAP, MT4 and MT5, Thomson Reuters World Check etc. •Possesses a strong time management, leadership, organizational, and relationship building skills.

Work Experience

Senior Financial Advisor | Subject Matter Expert

JPMORGAN CHASE BANK N.A
Jul 2010 - Sep 2015

Auto loans and leases, credit card collections and fraud. Subject Matter Expert for Chase Auto Finance, onboarding and training new hires, quality call monitoring and evaluation.

Trade Support | Back Office | Client Services | New Accounts

UMI GOLD DMCC | SCOPE MARKETS LTD
Nov 2015 - Present

Handles end-to-end process (Front, Middle and Back Office). Manages new business applications, KYC, fund flows, trade support, data management, risk management, communications, and HR roles.

Education

Bachelor of Business Administration Major in Management

Silliman University

Diploma for Professional Education - Licensed Teacher

Not specified

Languages

English - Native
Chinese - Intermediate

Skills

Support

Sectors

Service
    Guinevere Abiero | Expat Job