Ibrahima Ambi Diedhiou
About
- Customer Services Management, Customer Satisfaction & Performance Enhancement, Business Development, Proposal and Contract negotiations, Sales Management. - Manage programs in service & Customer Relationship, Financial planning, Reporting & Follow up, Manage budget, Development activities, Sales and Production deliveries. - Planning, Managing plan execution, Change control, Cost estimating, Budgeting, Cost control, communication, performance reporting, managing a project team. - Certification Project, Supplier management, Requirements management, Risk management. Creating and implementing policies and procedures.
Work Experience
Certification Project management Consultant for SAFRAN NACELLES
Leading multi-national Airbus nacelle and thrust reverser certification projects, updating certification schedules, driving issues to closure and resolving obstacles.
Program manager
Leading program team, planning and forecasting programs to achieve quality, time-scale and cost targets. Accountable for economic performance and meeting customer needs.
Customer Support Manager
Acting as Customer Account Manager on after-market business, monitoring customers satisfaction, deploying improvement strategies, identifying marketing opportunities, proactive sales of products and services.
Education
Bachelor's degree in Mechanical Engineering
Major: Engineering Sciences
Master's degree in Mechanical Engineering
Major: Structural Mechanic Modeling and Scientific calculus
Postgraduate diploma in Mechanical Engineering
Major: Dynamics of Modern Structures in their Environment