James Heithus
About
Technical Skills: Microsoft Office (2003 to 2016) Microsoft Office 365 Trello Google Docs & Apps VoIP Telephony Mobile Telephony Conference equipment Vendor Management Contract Management GDPR Personal/Soft Skills: Listening Leadership Organisation Communication Negotiation Integrity Proactive Presenting Public Speaking Commercial Awareness Collaboration Hands on mentality Problem solving Time Management Autonomous Diligent Dependable Tech Savvy Key Skills: Fund raising Donor support Corporate Relations Communication Project Management (PRINCE2) Strategic Planning Resource Allocation Product Education Competitive Intelligence Team Leadership Research & Analysis Process Improvement Business decision making Budget Management Stakeholder Management Supplier & Vendor Management Governance and Compliance Procurement & Logistics Risk Management Reporting Online Collaborations Tools
Work Experience
Operations Project Support
Communicated with all management levels, collated and presented data to senior personnel, conducted staff training
Corporate IT Support
Provided IT support to 2,000+ staff, implemented projects, worked with developers on bespoke applications, liaised with business units and management levels
Operations Systems Manager
Set and managed annual budget, headed tender process for service management tools, managed UK and European teams, negotiated contracts, developed IT training programmes
Operations Manager
Led infrastructure consolidation and reorganization, implemented online collaboration tools achieving 60% time savings, coordinated equipment movement between sites in Thailand and UK
Project Manager
Heading Photos of History Project, developed project proposal, secured donor support exceeding £50,000, writing project reports, identifying fundraising opportunities
Corporate Relations
Assisting with UK Office growth, working with advertising agencies and Channel 4, heading volunteering events, managing digital marketing campaigns, developing press releases published in major newspapers