Jenny Compra
About
Results-driven Admin Coordinator and Leasing Professional with over 5 years of experience in UAE real estate, customer service, leasing operations, and property administration. Proven expertise in lease coordination, CRM management (Salesforce), off-plan and secondary market transactions, and compliance with DLD and RERA regulations. Skilled in handling high-volume client interactions, preparing accurate documentation, coordinating with developers and agents, and delivering exceptional customer service in fast-paced environments. Recognized for strong organizational skills, attention to detail, problem-solving abilities, and maintaining excellent client relationships.
Work Experience
Secondary & Leasing Coordinator
Drafted and processed offer letters, lease agreements, addendums, and related leasing documentation. Prepared Commission Claim Forms and coordinated with Finance Department. Generated monthly revenue and operational reports.
Inbound Customer Service Representative
Handled high-volume inbound customer inquiries while maintaining service quality and professionalism. Assisted customers with transport-related concerns, complaints, and information requests.
Customer Service & Property Management
Managed guest inquiries, complaints, and service requests through CRM and internal support systems. Coordinated with housekeeping, maintenance, reservations, logistics, and concierge teams to ensure guest satisfaction.
Admin Coordinator / Off Plan and Secondary Projects
Manage off-plan property transactions, including sales agreements, developer coordination, unit bookings, payment plans, and construction milestone tracking. Handle secondary market transactions, including MOU, mortgage coordination, and NOC processing. Ensure compliance with DLD and RERA regulations.
Store In-Charge
Supervised daily store operations, staff coordination, and customer service activities. Ensured operational efficiency, inventory control, and high-quality customer experience.