Julie Lavoie Gouin

Department Manager
Sainte Julie, CA

About

Enthusiastic and dedicated individual with excellent customer service and communication skills. Highly motivated and enjoys interacting with people from varying backgrounds. High energy, capable of working long hours and thrive in the face of adversity. Customer focused, friendly, professional, and confident.

Work Experience

Luxury fashion footwear Assistant Manager

Browns
Aug 2011 - May 2017
Canada

Implemented business action plans, ensured customer satisfaction, collaborated with buyers and managers, maintained VM guidelines and stock levels.

Assistant Manager

Prada
Oct 2016 - Sep 2017
Australia

Provided world-class customer service, achieved budget objectives, coached team on client development, created monthly business trend reports for Asia Pacific.

Luxury fashion Department Manager

David Jones
Sep 2017 - Aug 2018
Australia

Supervised up to 50 employees, communicated with high fashion designer ambassadors, managed inventory and sales transactions, prepared daily performance reports.

Education

Bachelor Degree Communication

Université de Montréal
Present - Jun 2013

Pre University Diploma Communication

Conservatoire Lasalle
Present - Aug 2011

First Aid PLUS +/ CPR

Not specified
Present - Feb 2018

Languages

French - Native
English - Native
Spanish - Beginner

Skills

Customer Service

Sectors

Retail & Sales
    Julie Lavoie Gouin | Expat Job