Margaret Solis
Loan Specialist
San Antonio, United States
About
World-Class Customer Service Strong analytical/ Problem Solving Effective communication and listening Ability to work in a fast-paced deadline driven environment Complaint Handling Excellent time management
Work Experience
Loan Servicing Specialist 3
Wells Fargo Bank
Jul 2016 - Jun 2018
United States
Navigate multiple computer systems, process maintenance on Line of Credit accounts, interact with peers and managers on workflow questions.
Loan Specialist III
Wells Fargo Bank
Jun 2018 - Feb 2019
United States
Identify problem areas within mortgage Notes, analyze risks, suggest solutions, review assigned loans ensuring error-free processing, handle case load of over 1,000 loans.
Loan Specialist (Reporting)
Wells Fargo Bank
Feb 2019 - Present
United States
Process payment changes for ARM and DSI mortgages, handle complex quality assurance reviews, ensure compliance per SAF governance regulations, research operational reports.
Education
High School Diploma
Luther Burbank High School
Languages
English - Native
English - Intermediate
English - Intermediate
Sectors
Banking & Insurance
AI
Skills
Business