Michael Farag

Director Of Rooms
Egypt, EG

About

Hotel Management. Front Office, Guest Services. Rooms Division Management. Pre-Opening experiences

Work Experience

General Accountant

Al Aqsa Trading
Oct 2001 - Oct 2003
RAK, United Arab Emirates

General Accountant

Al Arabi Aluminum
Jan 2004 - Feb 2005
Sharjah, United Arab Emirates

Front Desk Agent

Sonesta St. George
Apr 2005 - Mar 2006
Luxor, Egypt

Front Desk Agent

Rimal Rotana Hotel
Mar 2006 - Mar 2007
Dubai, United Arab Emirates

Outlet Cashier

Cappo Grossi
Mar 2007 - Mar 2008
Rome, Italy

Team Leader – Front Desk

Rihab Rotana Hotel
Mar 2008 - Feb 2010
Dubai, United Arab Emirates

Leading the front desk and the bell desk team of 12 members.

Front Desk Manager

Villa Rotana hotel
Feb 2010 - Aug 2010
Dubai, United Arab Emirates

Managed front desk, bell desk and reservation team of 24 personnel.

Asst. Front Office Manager

Rimal Rotana Hotel
Aug 2010 - Sep 2012
Dubai, United Arab Emirates

Managed department with team of 38 personnel. Front Desk, Operator, Reservation, Security, Business Center and Recreation.

Asst. Front Office Manager

Al Ghurair Arjaan and Rayhaan by Rotana
Sep 2012 - Aug 2013
Dubai, United Arab Emirates

Pre-Opening Team Member and managed department with team of 60 personnel.

Asst. Director of Front Office

Al Ghurair Arjaan and Rayhaan by Rotana
Aug 2013 - Jul 2015
Dubai, United Arab Emirates

Managing department with team of 60 personnel. Supervising the operation of the Guest Services, Front Desk, Business Lounge, Bell Desk and the club Rotana Lounge.

Front Office Manager

Capital Centre Arjaan by Rotana
Jul 2015 - Mar 2017
Abu Dhabi, United Arab Emirates

Pre-Opening Department head managing department with team of 36 personnel. Completed the Hotel Rooms configuration during the Pre-Opening Stage.

Front Office Manager

Al Manshar Rotana
Mar 2017 - Nov 2017
Fahaheel, Kuwait

Department head managing department with team of 35 personnel. Leading the operation of the Guest Services, Front Desk, Business center, Bell Desk and the Valet Services.

Director Of Rooms

Renaissance Johor Bahru
Nov 2017 - Present
Johor, Malaysia

EXCOM, Handling 5 Departments, managing a team of 125 personnel. Leading the operation of the Front Office, Style, Recreation, Loss Prevention and IT.

Education

Bachelor of Commerce Accounts Department

Assiut University
1997 - 2001

Languages

Arabic - Native
English - Fluent
Italian - Fluent

Skills

Frontoffice

Sectors

Hospitality