Navneet Ashish Daniels
About
SKILLS •Achieving and exceeding Goals •Exceeding Customers Expectations •Building Strategic Working Relationships •Strong Communication Skills •Applied Business Knowledge •Building Trust and successful team •Interpersonal Skills, Decision Making and solving problems •Demonstrating Leadership & Attention to details •Showing Initiative, Problem Solving •High work standards -Self-Motivated & well -Organized •Team Work-communicating with Supervisors, Peers and Subordinates •Computers -Technical Knowledge (IDS version 4.0)- IDS, OPERA •MS Office, word and Excel, Power Point, Visio, Maxi Mojo
Work Experience
Front Office Associate
Customer satisfaction, financial performance, up selling, team management, guest relations, handling complaints, operating CRS and online travel systems.
Front of the Lounge Attendant
Assisting operations for First Class and Business Class lounges, welcoming customers, providing customer service, flight monitoring at Hamad International Airport.
Senior GSA- Reservations & Front Office
Customer satisfaction, financial performance, up selling, room revenue, operating CRS, managing daily operations, preparing revenue reports, team supervision.
Education
Masters In International Hotel Management & Tourism
Bachelor Of Hotel Management
India