Nicole Thompson
About
•Strong Client Relationships in the United States Market with heavy third party exposure and contacts. •Technology: PC, Mac, Microsoft Word, Power Point, Excel, Outlook, Opera, FOSSE, MICROS, MARSHA, LMS, NGS, SFA, Delphi, OnQ, Cvent, Starcite, Hotel Planner, CI/TY •MCRB endorsed through Marriott International (Management Certification Review Board) July 2009 •Marriott Sales College, Hilton Sales School, Counselor Salesperson Workshop Hilton, PRISM Sales School
Work Experience
Front Desk Lead
Operations Supervisor
Oversaw operations at Front Desk, Housekeeping, and Food and Beverage. Developed Marriott Rewards Incentive Program increasing enrollments to 70 per month.
Event Coordinator
Planned and detailed meetings for new and repeat clients from around the world. Managed in-house meetings and groups from pre-planning to post-event.
Sales Manager Complex
Achieved 170% of Sales Goals during first year. Sold for two Airport Embassy Suites properties for SMERF, Government, and Tour and Travel Segments.
Group Sales Manager
2014 Contracted $1.5 million to a quota of $1 million. Sold group guest rooms and meeting space 10-35 rooms on peak for Corporate Market.
Regional Sales Manager
Managed 19 hotels in Northern California and Pacific Northwest Markets. Booked $1.1 Million to a goal of $800,000 in Q3.
National Sales Manager
Manage 7-500 Rooms on peak Corporate and Association Markets. Closed $2.4 Million to a goal of $2.2 Million for 2016. Travel to tradeshows and client events.