Noémie Grondin
About
Multitasking Translation Hardworking Customer and Personal Service Loyal and Discreet (maintain confidentiality) Teamwork Individual Work Quick Learner
Work Experience
Customer Services
Resolved customer complaints, provided courteous service, clarified customer concerns, assisted colleagues, demonstrated hospitality.
Front Desk Agent
Handled guest arrivals/departures, VIP preparations, customer service, staff training, crisis management, and airport transportation coordination.
Front Desk Agent/Night Auditor
Managed front-end and back-end development, front desk operations, mail distribution, bookkeeping, and organized group stays including congress and weddings.
Transcription, translation and Audio Recording
Translated English to French audio files and documents, transcribed and verified audio files, prepared documents for recording sessions.
Transcription
Transcribed and maintained transcription database, transcribed French Canadian audio files, verified existing transcriptions.