Richa Valechha
About
•Over five years of professional experience in management consulting, product development, marketing strategy, design thinking and market research in microfinance, agent banking and digital payments •Trained in Market Insights for Innovation & Design (Behavioural research toolkit for human-centered design); Market Research for Microfinance; and Pilot Testing •Worked with the private sector, governments aid agencies in several countries, such as Bangladesh, India, Kenya, and Russia
Work Experience
Business Analyst
Managed team on MasterCard Global project assessing digital payments competitive landscape in 39 economies. Used SPSS for customer portfolio analysis for MasterCard Russia.
Associate, Digital Financial Services
Market intelligence and rural banking products for HDFC Bank. Qualitative research on social collateral-based lending for Axis Bank focusing on product development.
Assistant Manager, Digital Financial Services
Customer journey mapping for payment bank. Partnership with NPCI for mobile banking products. Assisted East Africa bank in Cashless project increasing revenue from KES 1.2bn to 7bn.
Manager, Digital Financial Services
Implemented financial inclusion projects in US$12M Gates Foundation program. Led design-thinking research for digital wallet solutions for illiterate/semi-literate users.
Education
Bachelors of Arts (Economics Honours)
Kanwar Lal Memorial Scholarship for academic excellence 2009-10. Executive Member of Economics Society.
Post-Graduation in Public Policy & Management (PGPPM)
Gold Medallist with CGPA 3.61/4.00. Class Representative. International Immersion at Maxwell School, Syracuse University, USA.