Russel Olivier

- Key Account Management - Manage key accounts from and operational focus to a strategic level - Negotiate and solve key account issues - Drive business and maximise profit - Understand clients' strategic plans - Align the Company's objectives with the client's strategy and determine how the Company can add value - Efficient and professional customer service - Submit product proposals to the client initiating new business, closing deals, cross-selling, up-selling - Planning and forecasting - Present plans to achieve Key Account sales objectives - sale proposals - Contribute towards retention strategies by establishing long term relationships - Visit customers regularly - Resolve issues - Weekly sales reports - Communication - Staff management - Mentors, builds and maintains and effective sales team - Identify job performance standards - Develop an effective committed team environment - Recruitment and selection - Pay weekly travel allowances and ensure monthly salaries are paid - Ensuring team reaches desired target - Manage and solve customer queries locally and internationally - Innovative, creative and good problem solving skills - I build relationships effectively and analyse needs - Understand Operations and processes - Innovate processes - I work well under pressure and manage deadlines - Great presentation skills and spreadsheet preparation