Sarah Zemouri
About
IT Skills on PC, iOS Devices and Mac Daily use Internet / Microsoft Pack Office / iOS / OS PlatformAmazon seller account / Facebook Business / E-mailing SoftwareCMS (PrestaShop, WordPress) / ERP (EBP, Ciel, Alliance) / CRM in house Knowledge Photoshop / Google Adwords & Analytics How planning affordable trips - Travel deals and tips: editorial staff, pictures, layout.
Work Experience
After-Sales Service Manager
Back Office: Returned goods / Stock management / Sales Administration / Support
Administrative and Sales Assistant
Front and Back Office in FR & UK: Newsletters / Invoices / Payment processing / Marketing / Support
Project Manager Assistant
Business Relationship / Planning Events Management / Reports to Clients
Customer Relationship Manager
Front Office: Advice and Information / Order processing and follow-up
Website Manager
Front Office in FR, UK, IT & ES on website and Amazon. Back Office: International Sales, products display, sale prices, promotions, competitive intelligence, newsletters, support, shipment, SEO
iTunes Store Customer Advisor / Apple Care
Account and Billing / Support / Troubleshooting Steps for downloading and subscription
Volunteer
Reception / Waiter / Barmaid / Painting / Decoration
Education
Business Diploma BTS Degree (bac+2) - Commercial
Business Master Degree (bac+4) - Sales, Marketing and Management
TOEIC B2 / 910pts
Test Of English for International Communication