Sofie Ponsaerts

Operations Manager
Arusha, TZ

About

Languages and communication (Flemish-Englsih bilingual, French, German, Spanish, Swahili) Highly organized, analytical Computer skills on high level Expat and flexible

Work Experience

English and Dutch Teacher for Secondary School

K.A. Redingenhof
2009 - 2009
Belgium

Taught English and Dutch to secondary students in professional programs including mechanics and professional athletes.

Operations Manager

Firelight Expeditions
Jan 2010 - Jun 2012
Tanzania

Marketing and operations manager for safari company with 3 camps. Handled client communications, vouchers, itineraries, social media, presentations, procurement, and camping permits.

Operations and Quality Control Manager

Abercrombie & Kent
Aug 2012 - May 2017
Tanzania

Managed daily operations for 6000 guests annually, quality control, training, guest relations, language services, accounting, and project management including reservations software development.

Operations Manager

Cheli & Peacock / Elewana
Jun 2017 - Present
Tanzania

Responsible manager in the Tanzania country office, operational support office for the Kenyan sales office. Managing growing operations with doubled fleet and staff growth from 4 to 10 employees.

IGCSE and IB Teacher

International School

Education

DGIS-Course Introduction to Belgian Developmental and Policies

Vaalbeek
Aug 2002 - Aug 2002

Masters in Germanic Philology (Arts and Humanities)

Catholic University of Leuven
Present - 2002

Academic Teacher Training

Catholic University of Leuven

Exchange Program focused on English Literature

Oxford Brookes University

Evening School Spanish (3 years)

Centre of Living Languages

Secondary School: Latin - Mathematics

Holy Heart Institute

Languages

English - Native
French - Native
Spanish - Advanced
Dutch/Flemish - Native

Skills

Customer Service

Sectors

AI
Tourism & Leisure
    Sofie Ponsaerts | Expat Job