Stephen Calland
About
•Pre-opening experience •Constantly focusing on profitability and growth. •Possessing a friendly personality and charisma to connect with a diverse clientele. •Having an enthusiastic drive and a positive ‘can do’ attitude. • Able to deal calmly with challenging situations. •Self-motivated and having a pro-active mindset. •Financially astute •Ability to create a relaxing and welcoming ambience for customers •Demonstrating visible operational leadership and management with hotel personnel. •Excellent organizational skills •Good working knowledge of Word, Excel and PMS systems including Fidelio, Micros, RedSky, Roomaster, Innsite, Omega • Standards driven
Work Experience
Night Manager/Food & Beverage Manager
104 bedroom 4* hotel with leisure and spa, meeting facilities.
Food & Beverage Director-Deputy General Manager
Award winning 4* 102-bedroom hotel. Awarded Tourist Board Hotel of the Year in 1999. Sold to Marston Hotels in 2000.
General Management Couple
Setting up 5* villa operation. Project management, recruitment, training, managing and marketing of 16 properties.
Resident Management Couple
Project management of refurbishment and pre-opening of 64-bedroom boutique hotel. Full F&B responsibility, recruitment and training.
Consultant
Short-term consulting projects in Jamaica, Aruba, and Tobago to improve food and beverage operations and standards.
Director of Food & Beverage
Responsible for three restaurants and bars at 260-bedroom resort. Team of 70, menu planning, recruiting, training, cost controls.
Director of Food & Beverage
Responsible for ten restaurants and bars at 550-room resort. Direct responsibility for team of 212 including kitchen and F&B service staff.
Director of Operations
Responsible for operations of 200-room resort with meeting facilities, 3 restaurants, four bars, culinary and back of house teams.
Hotel Manager
Responsible for pre-opening and operations of 96-room resort. Developing Food & Beverage strategy, recruiting and building full team.