Tijmen Muller

Assistant Manager General Operations
Denpasar, ID

About

Sales, operations, F&B, mice, Bahasa Indonesia, English, Dutch, German, French

Work Experience

F&B management trainee

The Manhattan Hotel Rotterdam
2012 - 2013
Rotterdam, Netherlands

Learning dining operations, guest satisfaction, superior service, working in all F&B outlets, developing SOPs, product knowledge and up-selling techniques.

Restaurant Manager and E-Marketing/PR

Leeuwarden Lounge & Saray Turkish restaurant Leeuwarden
2013 - 2015
Leeuwarden, Netherlands

Managing dining operations, guest satisfaction, staff training, budgeting, forecasting, scheduling, online marketing, social media promotions, and public relations.

Management Trainee in Sales & Marketing

Grand Mirage Resort & Thalasso Bali
2015 - 2016
Indonesia

In charge of MICE department: sales calls, quotations, group welcoming, creating action plans, coordinating rundowns, managing contractual agreements and guest satisfaction.

Assistant Manager (of operations)

Grand Mirage Resort & Thalasso Bali
2016 - Present
Indonesia

Leading Family Paradise building operations, developing operational effectiveness, rooms division management, coordinating service delivery, maintaining cleanliness and safety standards.

Education

Vmbo TL sector Economy

Calvijn in Barendrecht

Hospitality, Entrepreneur/Manager, Intermediate Vocation level 4

ROC Albeda Rosestraat in Rotterdam

Bachelor degree: International Hospitality Management, major: Business Administration

Stenden University of Applied Sciences in Leeuwarden

Languages

English - Native
English - Intermediate
German - Intermediate

Skills

Business Development

Sectors

Hospitality
    Tijmen Muller | Expat Job