Valeria Lucia Hurtado Rivera
About
Spanish (Native Language) English (Advanced- Bilingual) French (Intermediate) German(Currently Learning) Zeus and Fidelio (Lodging Facilities Software) SPSS ( Data Analysis) Certification in Hotel Industry Analytics (AHLEI) Social Media Marketing and Network
Work Experience
Guest Service Specialist
Managed daily operations such as: Cashier, money deposits, gift certificates and customer service. Translator when needed
Marketing Executive Assistant and Club Level Coordinator
Events Coordinator at Club Level, operational and management duties, operational support activities between departments
Research Assistant
Bibliographical research and acquisition, support in academic publication creation, data analysis and data management (SPSS)
Sustainable Tourism and Business Consultant
Assessment in sustainable business services, implementation and planning of the triple bottom line strategy, sustainable marketing
Associate Tourism Professor
Tourism Classes: Front Desk, Tourism Theory and Tours Planning. Management Classes: Principles of Management. Research Project: Community Based Tourism and Women Empowerment. Events Coordinator
Education
Master of Science in Sustainable Tourism
Study emphases: Sustainable Lodging, Community Based Tourism, The Triple Bottom Line. Master´s Project: A Business Plan for Tree House Retreat in the Amazon Rainforest, Ecuador. GPA: 3.67
Bachelor of Arts in Hospitality Management
Study emphases: Lodging Industry Analytics, Food and Beverage Administration and Tourism Services. Semester abroad at Disney University. Honors: Cum Laude. GPA: 3.68