Overseas Study & Migration Services

Overseas Study & Migration Services

About the Role Overseas Study & Migration Services (OSMS) is seeking dynamic and student-focused Counsellors for International Students to join our expanding team across our Sydney and Melbourne offices. As a growing education and migration consultancy supporting international students throughout Australia, we are looking for passionate professionals who can make a meaningful impact on students' educational journeys. This role focuses primarily on the Indian student community and offers excellent opportunities for career growth within our fast-expanding consultancy. You'll be working directly with international students to guide them through their Australian education and migration pathways while building lasting professional relationships within student communities. Key Responsibilities Student Guidance & Counselling: Provide comprehensive guidance to international students on Australian education options, courses, institutions, and career pathways Course Consultation: Consult students on university, college, and VET course options, helping them make informed decisions about their academic future Pathway Planning: Assist students in choosing suitable study pathways based on their academic background, career goals, and personal circumstances Application Management: Manage the complete student journey from initial enquiries through to applications, enrolments, and ongoing follow-ups Lead Generation & Follow-up: Actively follow up with online and offline leads, including those generated through Google and Facebook marketing campaigns CRM Management: Maintain accurate and up-to-date student records in the company's Customer Relationship Management system Relationship Building: Build and maintain strong, trust-based relationships with students and broader student communities Community Engagement: Generate new student leads through professional networking, community engagement, and relationship building activities Event Participation: Represent the company at education seminars, industry events, and student community gatherings Digital Engagement: Support student-focused social media engagement initiatives when required Administrative Duties: Complete regular reporting to management and handle other office tasks as assigned Compliance & Ethics: Ensure all counselling activities meet industry standards and regulatory requirements Requirements Personality & Attitude: Active, motivated, and genuinely student-focused personality with a passion for helping others achieve their educational goals Experience: Previous experience in student counselling, education admissions, or migration/education services will be highly regarded Communication Skills: Exceptional verbal and written communication abilities with strong customer service orientation Industry Knowledge: Good understanding of the Australian education system, including university, college, and VET sector requirements Relationship Management: Demonstrated ability to build trust and maintain professional relationships with diverse student populations Organizational Skills: Strong follow-up capabilities, attention to detail, and ability to manage multiple student cases simultaneously Lead Generation: Proven ability to generate new business through networking, community engagement, and referral building Cultural Knowledge: Deep knowledge of the Indian student market and community dynamics will be highly valued Language Skills: Bilingual ability in Hindi, Punjabi, Gujarati, Telugu, Tamil, Bengali, Nepali, or other relevant languages will be a significant advantage Professional Standards: Commitment to working with the highest levels of professionalism and ethical conduct Technology Proficiency: Comfortable working with CRM systems, social media platforms, and digital communication tools Adaptability: Ability to work in a fast-paced environment and adapt to changing student needs and market conditions What We Offer Work Environment: Supportive and professional workplace culture that values collaboration and student success Career Development: Excellent opportunities for career advancement within our rapidly growing organization Earning Potential: Competitive compensation structure with excellent earning potential Professional Development: Comprehensive training programs and ongoing professional support to enhance your skills Industry Exposure: Valuable opportunity to work directly with international students and build relationships with education partners Company Growth: Be part of a fast-growing education and migration consultancy with expanding market presence Location Flexibility: Positions available in both our Sydney and Melbourne offices Professional Network: Access to extensive industry networks and professional development opportunities This role is perfect for someone who is passionate about international education, enjoys working with diverse student communities, and wants to build a rewarding career in the education consultancy sector. Join our team and help shape the future of international students pursuing their Australian education dreams.