Ossila
European Operations & Customer Care Specialist Company: Ossila BV Location: Leiden, Netherlands (on-site) Contract Term: 12 months fixed term (with possibility of future contract extensions) Hours: Full-time, Monday-Friday Start Date: As soon as possible Salary: €36,000 per annum About the Role Join Ossila's European operations team and play a vital role in delivering exceptional customer service to our global scientific community. As we continue to expand our presence in Leiden, we're seeking a motivated individual eager to develop their business development and customer care skills within a dynamic, internationally-focused environment. At Ossila, our engineers and scientists design and build innovative scientific equipment. We manufacture laboratory devices and specialist materials at our UK headquarters, with our European forwarding and customer care hub in Leiden ensuring seamless service for our European customers. Key Responsibilities Fulfill customer orders and coordinate daily operations Manage incoming shipments, physical order processing, and shipment forwarding Serve as primary contact for European customers through quote generation, order logging, and general customer care Support customer relationship management system coordination with UK team Take responsibility for inventory management at the Leiden hub Collaborate with Head of Station to ensure smooth daily operations Independently manage operations when required to maintain excellent customer service Participate in networking opportunities within Leiden BioScience Park Essential Requirements Right to work in the Netherlands Excellent written and spoken English (fluent) Previous customer-facing or office experience Strong interpersonal and communication skills Organized, methodical, and detail-oriented approach Proficient Excel and general IT skills Confident working independently Commitment to personal learning and development Preferred Qualifications Fluency in additional European languages Experience with CRMs and inventory management systems What We Offer Competitive salary with regular performance-based reviews Discretionary profit share scheme 24 days holiday plus national holidays Annual travel opportunities to Sheffield UK headquarters Regular networking opportunities at Leiden BioScience Park Supportive team environment with cross-office collaboration About Ossila Ossila is a high-growth scientific equipment manufacturer serving institutions worldwide. Founded by University of Sheffield academics, we now employ over 50 people across UK and Netherlands offices. We're proud recipients of the 2024 British King's Award for International Trade, with customers in over 100 countries. Our mission is to accelerate scientific discovery through high-quality products, excellent customer support, and accessible prices. We're building toward becoming a world-class company of significant size and stature over the next five years.
Amnesty International
Project Assistant International Capacity-Building 32 hours per week | Start date: May 15, 2026 or earlier About Amnesty International Netherlands Amnesty International (Dutch section) is part of the global Amnesty movement, campaigning for human rights, freedom, equality and justice for all. We conduct research, campaign and support human rights defenders worldwide, embracing diversity and inclusion in everything we do. With over 250,000 members and donors in the Netherlands, our Amsterdam office employs 100 paid staff and 40 volunteers. We believe in creating a workplace where everyone feels at home, organizing social events including lunches, game nights, drinks, and summer parties. About the Team The Movement and Capacity-building – International team works constructively to ensure other parts of the Amnesty movement and partner organizations across Europe become more sustainable and robust. We provide research and communications methodologies, relevant trainings, guiding documents and advice to Amnesty offices and the wider human rights community to support human rights promotion and develop the next generation of human rights defenders and activists. You'll join a team of four programme officers based in Amsterdam, working on two projects involving stakeholders across multiple countries. Key Responsibilities Assist in administering and coordinating two 3-year multi-stakeholder international projects Organize trainings and other project activities/events Contribute to capacity-building and support for Amnesty sections and partner organizations in other countries (primarily Europe region) Conduct small research/scoping activities Monitor and evaluate project progress Assist in drafting internal plans and reports Maintain networks with partner organizations and individual activists What We're Looking For Education & Experience: College degree minimum At least 3 years of work experience in the non-profit sector Confirmed experience working in multicultural environments, preferably at an NGO in international humanitarian or human rights context Skills & Expertise: Strong operational and project implementation skills Proven ability to proactively manage stakeholders and ensure alignment with project deliverables and timelines Solid project management skills and experience Experience and interest in human rights, activism, and capacity-building Strong organizational skills Proficiency in Microsoft 365 environment and applications Strong writing and analytical skills Effective communication skills (written and oral) Strong intercultural communication skills and cultural sensitivity Languages: Fluent English (required) Good command of Dutch (asset) Knowledge of other European languages (beneficial) Personal Qualities: Results-driven and people-oriented professional Skilled communicator who is open-minded and enthusiastic about sharing knowledge Creative, self-motivated, and capable of working independently under pressure Strong team player with hands-on mentality Punctual and able to manage multiple projects and deadlines simultaneously Willing and able to travel several times per year Alignment with our values: reliability, equality, respect, and dedication Requirements: Valid residence and work authorization for the Netherlands Ability to work from Amsterdam office at least two days per week Experience with designing and facilitating online event formats (asset) What We Offer Fixed-term one-year contract (32 hours/week) with intention to renew for maximum project period of three years Competitive salary: €4,070 - €5,427 gross per month (40-hour equivalent), adjusted based on education, experience and competencies 29 vacation days per annum (full-time equivalent) Pension entitlements Prime Amsterdam location on Keizersgracht with spacious garden Excellent work-life balance through hybrid work policy Flexibility to buy or sell vacation hours Bicycle plan and exercise opportunities at attractive rates Public transport reimbursement for commuting (2nd class) Green mobility encouragement Application Process Please submit your application letter and CV in English. The application letter should be addressed to Suzannah Vree, Acting Manager Policy & Research Department. Key Dates: Application deadline: Sunday, March 8, 2026 First round interviews: Monday, March 30 or Tuesday, March 31, 2026 Interview invitations sent: March 26, 2026