HSBC
**Customer Service Officer – Safeguarding Team** If you excel at delivering exceptional customer service, have an inquisitive mind, and are looking for that first stepping stone into a finance or financial crime career, this could be your ideal opportunity. Joining our team as a Safeguarding Officer, you'll handle customer due diligence for local and international expat customers, with the aim of protecting the bank from financial crime whilst ensuring first-class customer service. **In this role, you will:** • Contact our expat and island customers via multiple channels (including phone and email) to address and chase any outstanding queries and requests for all aspects of account blocking • Conduct checks using Customer Due Diligence, Know Your Customer, and Transaction & Monitoring in line with regulatory requirements and internal policies • Help manage risk to ensure that key regulatory, operational and control processes are adhered to, whilst identifying and mitigating any suspected risk (i.e. reporting unusual activity of a customer's accounts) • Keep updated on global and local regulatory changes to ensure proactive compliance **To be successful, you will need:** • Proven experience in delivering excellent customer service with an aspiration to proactively look at innovative ways to improve the service delivered • An inquisitive mindset and the confidence to ask questions and build customer trust • The ability to prioritise key tasks, whilst working efficiently under pressure to tight deadlines • Ideally some experience in a relevant role where you can demonstrate multiple examples of resolving and dealing with sensitive and complex customer cases • The confidence to operate at pace to support the customer journey, with evidence of working in a high-volume, fast-paced environment and a track record of constantly looking for ways to do things better • Excellent written and spoken communication skills • A keen sense of responsibility and the commitment to deliver quality work in a highly compliant environment **What we offer:** As an HSBC employee in Jersey, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all Jersey-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. **Location & Requirements:** The base location for this role is Jersey and requires applicants to hold an 'Entitled' right to work status. **Interview Process:** If your application is successful, the next steps are likely to be: • A short telephone interview with a member of our recruitment team • An online assessment based around the values of HSBC • A competency and experience-based interview with our hiring manager, which may also include a short practical exercise We will be hiring regularly throughout the year into this team, so you may see this position advertised consistently due to our ongoing need to expand the team. **Our Commitment to Diversity:** Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
LeverX
**MM/SD Consultant - Join Our Global IT Innovation Team** LeverX is seeking a skilled MM/SD Consultant to join our dynamic team and work with industry-leading clients worldwide. This is an exceptional opportunity to advance your SAP career with a global technology partner delivering cutting-edge solutions. **REQUIREMENTS** • Strong background in logistics and integration processes • Minimum 3 full lifecycle implementation projects from blueprint to go-live for SD and/or MM modules • Proven functional consulting experience with system implementation and migration projects • Demonstrated ability to work creatively and analytically in problem-solving environments • Hands-on experience with ERP and S/4HANA systems • Proficiency with Agile/Activate methodologies • Excellent client-facing and internal communication skills • SAP certification(s) strongly preferred • Ability to work independently with minimal supervision • Upper-intermediate English proficiency (written and spoken) required • Polish and German language skills are advantageous **KEY RESPONSIBILITIES** Lead functional SAP implementations with hands-on MM Configuration expertise in: • Enterprise and Procurement Organization Structure • Purchase Order Processing • Available-to-Promise (ATP) • Material Requirements Planning (MRP) • Pricing Configuration • Delivery Processing • Customer Master Data Management • Invoicing and EDI Integration • Inventory Management Systems **WHAT WE OFFER** • Collaborate with a multinational team on full-cycle projects for industry leaders • Access to personalized employee development plans and professional certifications • Opportunities to work with cutting-edge technologies and innovative solutions • Participation in internal meetups and professional industry events • Company-sponsored language courses in English, German, and Polish • Professional development library with option to request new resources **LOCATION:** Worldwide **TECHNOLOGY:** SAP **DEPARTMENT:** Consulting Join LeverX and elevate your career while shaping the future of enterprise technology. We're driving innovation and delivering impactful solutions across top industries globally.
Discovery International Trading
**Customer Service Officer** We are seeking a dynamic Customer Service Officer to join our growing team and contribute to our commitment to exceptional client service. **Key Responsibilities:** - Compile comprehensive customer service reports for management review with precision and efficiency - Manage and resolve diverse customer service inquiries and concerns - Support call centre operations monitoring and optimization - Provide dedicated administrative assistance across various customer service functions **Requirements:** - University degree in any discipline - Minimum 2 years of relevant customer service experience - Excellent team collaboration skills with strong interpersonal abilities - Outstanding communication skills in English, Cantonese, and Mandarin (both spoken and written) - Proficient computer skills for presentations and report preparation - Detail-oriented approach with strong analytical capabilities **What We Offer:** - Competitive salary package including 13-month salary structure - 5-day working week for optimal work-life balance - Comprehensive benefits package - Professional development opportunities in a supportive environment Join our team and play a vital role in delivering outstanding customer experiences while advancing your career in a dynamic, multicultural workplace.
HSBC
**Premier Relationship Officer - Guernsey** If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution. We are currently seeking an experienced individual to join our team in the role of Premier Relationship Officer. **About the Role** The Premier Relationship Officer is a key administration support role that enhances Relationship Manager's client interaction time while providing an outstanding customer experience. You will provide dedicated administration support to a team of Premier Relationship Managers (PRM) to help achieve their objectives and deliver high-quality service that maximizes customer satisfaction. **Key Responsibilities** • Support Premier Relationship Managers in managing client contact and service, including direct customer interaction, facilitating smooth handovers, and managing key event reminders to maintain active client relationships • Develop comprehensive knowledge of HSBC's Premier banking propositions to assist with the complex and demanding needs of our most affluent customers • Collaborate closely with Premier Wealth Managers and understand the Premier Wealth journey • Work seamlessly with other business areas, including HSBC Commercial, Private Bank and Expat, to deliver integrated banking services for Premier clients • Contribute innovative ideas and implement actions to improve customer service, quality, and team collaboration • Monitor and gather information to assess potential impacts and identify risks and opportunities for the business • Resolve customer queries at first point of contact, minimizing referrals to PRMs for routine transactions **What We're Looking For** • Proactive approach to reviewing client needs with focus on deepening relationships and delivering superior customer service • Strong organizational skills with proven administration experience • Flexible and adaptable approach to change with ability to support others through transitions • Excellent verbal and written communication skills • Experience collaborating across departments to deliver seamless customer service • Strong planning and prioritization skills with commitment to efficient delivery of responsibilities **Location** This role is based in Guernsey, Channel Islands. **Our Commitment to Inclusion** Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces regardless of gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. You'll achieve more when you join HSBC.
Shell Deutschland GmbH
# Shell Graduate Programme 2026 – Hong Kong **Position:** Graduate Programme Participant **Location:** Hong Kong - Landmark East **Start Date:** February 2026 **Duration:** 3-year comprehensive development programme ## About the Role Join Shell Hong Kong's prestigious Graduate Programme, a transformative 3-year journey designed to develop the next generation of energy leaders. This comprehensive programme combines on-the-job training, formal education, strategic job rotations, and personalized coaching to accelerate your professional growth and leadership potential. ## What You'll Do As a Graduate Programme participant, you will: - Analyze complex energy challenges and propose innovative solutions aligned with Shell's strategic objectives - Collaborate with experienced professionals while contributing fresh perspectives to meaningful projects - Demonstrate adaptability in dynamic environments while maintaining a continuous learning mindset - Build and nurture relationships across diverse, international teams - Take on exciting responsibilities from day one, working on projects that shape the future of energy - Develop leadership capabilities through mentorship and hands-on experience ## What We're Looking For We seek ambitious graduates who: - Thrive on new challenges and embrace innovation - Possess strong analytical and problem-solving capabilities - Demonstrate confidence in decision-making and original thinking - Show drive, resilience, and goal-oriented mindset - Excel in collaborative team environments - Display leadership potential and credibility to influence others - Remain open to diverse perspectives and use feedback to refine outcomes ## Eligibility Requirements - Bachelor's, Master's, or PhD degree completed prior to start date - Final year students or recent graduates with less than three years of relevant work experience - Excellent communication and interpersonal skills - Demonstrated leadership experience and teamwork capabilities ## What We Offer **Competitive Compensation** - Attractive starting salary with annual performance-based increases **Comprehensive Benefits** - Health care plans for you and your family - Financial benefits supporting your future security **Work-Life Balance** - Generous paid time off and flexible work arrangements **Career Development** - Diverse opportunities across national and international teams - Extensive training and professional development programs - Clear progression pathways within a global organization **Supportive Environment** - Mental health programs and comprehensive counseling services - Community groups and networking opportunities - Inclusive culture celebrating diversity in all its forms Shell is committed to creating one of the world's most diverse and inclusive workplaces. We welcome applications from candidates of all backgrounds, experiences, and perspectives. **Equal Opportunity Employer** Shell reserves the right to amend or withdraw positions at any time. We never charge fees for job applications or consideration.
Aarhus University
**Postdoctoral Researcher - Sensory Science and Food Evaluation** The Department of Food Science at Aarhus University invites applications for an 18-month postdoctoral position in sensory science, focusing on sensory evaluation methodologies for large-product sets, lexicon development, instrumental techniques for sensory prediction, and multivariate data analysis. **About the Project** This position is part of an interdisciplinary research project funded by Plant2Food (Novo Nordisk Foundation), aimed at identifying and evaluating soybean accessions with high adaptability to Danish growing conditions. The project combines genomic, sensory, metabolomic, and consumer analyses to assess approximately 250 edamame bean accessions, evaluating attributes for consumer liking, purchase intent factors, and the relationship between genomic variation and sensory/metabolomic properties. The research aims to advance local edamame production to meet growing demand for fresh, nutritious, plant-based foods. Project objectives include identifying adaptable soybean accessions, evaluating their genetic background, and uncovering the genomic, metabolomic, and sensory architecture of edamame taste while understanding consumer preferences. **Position Overview** This role sits within both the Science Team of Differentiated and Biofunctional Foods and the Science Team of Food Quality Perception and Society, at the intersection of food science, sustainability, and consumer research. The position aligns with the Department's mission to support sustainable food systems through science-based innovation. **Expected Start Date:** April 1, 2026, or as soon as possible thereafter **Key Responsibilities:** - Design and conduct large-scale sensory and consumer studies - Analyze and interpret sensory, consumer, and instrumental data - Evaluate consumer preferences and perceptions across various accessions - Use instrumental data to correlate and predict sensory and consumer insights - Collaborate within an interdisciplinary project team - Ensure compliance with GDPR, data security protocols, and ethical standards - Prepare ethical applications and contribute to data management plans - Publish in high-impact peer-reviewed journals and contribute to project deliverables - Engage with academic, industry, and policy stakeholders to disseminate findings **Required Qualifications:** - PhD in sensory science, consumer science, food science, food chemistry with sensory focus, or related discipline - Proven experience in panel leadership, sensory methodology, and data management - Strong statistical knowledge for sensory testing and consumer research - Proficiency in analytical software (XLSTAT, R, SPSS, or similar) - Multivariate data analysis skills (sensory, consumer, and instrumental data) - Excellent written and spoken English communication skills - Track record of peer-reviewed publications - Team-oriented approach with flexibility, adaptability, and project management skills **Preferred Qualifications:** - Familiarity with instrumental techniques (NMR, GC-MS) and general laboratory experience - Experience in interdisciplinary and/or industry-collaborative projects **What We Offer:** - Vibrant, international, interdisciplinary research environment at a leading European food science department - Access to state-of-the-art infrastructure and collaboration with food structure, technology, and sustainability experts - Career development opportunities and international networking - Strong support for academic publishing and grant development - Junior Researcher Development Programme for postdoctoral career advancement - Comprehensive services for international researchers and families, including relocation assistance and career counseling **Location:** Agro Food Park 48, 8200 Aarhus N **Employment Area:** Aarhus University with related departments **Application Requirements:** Applications must be submitted in English and include: - Curriculum vitae - Degree certificate - Complete publications list - Statement of future research plans - Information about research activities - Teaching portfolio and verified teaching experience (if applicable) Applications must be submitted through Aarhus University's recruitment system. The selection process uses shortlisting, and all applicants will be notified of their application status. Salary is determined according to seniority as agreed between the Danish Ministry of Taxation and the Danish Confederation of Professional Associations. Aarhus University is committed to equality and diversity and welcomes applications from all qualified candidates.
WASAYA AIRWAYS
**Reservations Agent - Remote** **Department:** Reservations **Status:** Full Time **Location:** Remote **About the Role** We are seeking a dedicated Reservations Agent to join our Customer Care Centre team. Reporting to the Reservations Supervisor, you will play a vital role in processing customer reservations while ensuring all travel arrangements are completed effectively and cost-efficiently in accordance with Wasaya's Customer Care Standards. **Key Responsibilities** **Customer Service & Communication** - Answer phones professionally and promptly, responding to customer requests and inquiries - Provide service information and resolve customer complaints per company policy - Maintain superior telephone manners and strong interpersonal skills - Uphold Wasaya's Customer Care Commitments to internal and external customers **Reservation Management** - Create and manage reservations using established reservation systems - Book and track employee non-revenue travel and buddy passes - Enter payments and transfer credits for reservations - Check aircraft availability and book flights with approved carriers - Prepare and provide detailed travel itineraries **Administrative Duties** - Maintain accurate flight passenger records and non-revenue personnel information - Transmit passenger flight information to Northern Station Agents - Monitor Day of Flight Operations through Wasaya SOCC - Complete monthly client travel reports and assist with billing - Ensure contract maintenance billing accuracy - Attend meetings and record minutes as required **Training & Support** - Assist with new agent training - Liaise with authorized client representatives for travel information - Handle manifests, coordinate with northern agents, and manage email correspondence **Required Qualifications** **Education & Experience** - High school diploma or equivalent - 1-2 years of airline reservations experience preferred (or equivalent combination of post-secondary education and related work experience) **Technical Skills** - Excellent computer skills, MS-Office proficiency preferred - Proficient in internet and email usage - Knowledge of computer reservation systems (Amelia experience is an asset) - Experience with airline or travel agency reservation systems preferred **Essential Skills** - Strong customer service and troubleshooting abilities - Excellent verbal and written communication skills - Superior attention to detail and accuracy - Ability to work under pressure with minimal supervision - Capability to maintain confidentiality and handle sensitive information - Strong team collaboration skills while being able to work independently **Preferred Assets** - Knowledge of regions serviced by Wasaya's scheduled service - Previous airline industry experience - Ability to communicate in Oji-Cree or Ojibway - Experience with or knowledge of First Nations Organizations **Working Conditions** - Remote work capability required - Overtime and on-call availability as needed - Weekend work required - Ability to lift or move up to 10lbs - Manual dexterity required for desktop computer operation Join our team and contribute to delivering exceptional customer service while supporting vital transportation services to northern communities.
LEVEL UP HQ.
**Pilates Instructor - International Opportunity in Bahrain** Join a dynamic, brand-new Pilates studio in Bahrain and embark on an exciting international career journey! We are seeking passionate Mat & Reformer Pilates instructors to join our supportive, collaborative team and work with a diverse international client base. This opportunity is perfect for both newly certified and experienced instructors looking for professional growth and an international lifestyle change. **What We Offer:** • Tax-free full-time salary (BD750 - BD900 per month) • Complete visa sponsorship and medical insurance • One-way flight to Bahrain provided • Annual return flight home • Monthly living allowance for comfortable settling • Career development and growth opportunities • Supportive, collaborative team environment **Requirements:** • Mat & Reformer Pilates certification • Passion for teaching and delivering exceptional client experiences • Excellent communication and interpersonal skills • Willingness to relocate internationally • Open to both newly certified and experienced instructors **Timeline:** Applications are reviewed on a rolling basis with video call interviews. Successful candidates can expect to start within 6-8 weeks, subject to visa processing. **Position Details:** • Job Type: Full-time, in-person • Application Deadline: December 27, 2025 • Expected Start Date: January 15, 2026 • International applicants encouraged to apply Take the next step in your Pilates career while experiencing life in the vibrant Kingdom of Bahrain!
Chat2
# Account Manager - Join Chat2's Innovative Tech Journey Are you a driven salesperson looking to maximize your earnings and make a real impact? If you thrive on autonomy, flexibility, and the chance to help businesses embrace Hybrid Human/AI solutions, Chat2 wants you! ## What's In It for You? **Lucrative Earnings:** Enjoy uncapped and trailing commissions, allowing you to truly grow your income based on performance. **Endless Opportunities:** We've been operating for over a decade, yet we're expanding globally—so there's abundant territory and limitless potential. **Work from Anywhere:** This is a full-time role based anywhere in Australia—design your ideal home-office setup and collaborate with our friendly team online. **Support & Growth:** Comprehensive product training, daily team support, and the chance to work with cutting-edge Human + AI technology. **Make an Impact:** Join an innovative Australian-owned company that's transforming the way businesses engage with their online customers—be part of something truly exciting. ## About Chat2 For over 11 years, Chat2 has led the way in online customer service. Our Chat2 Concierge—a Hybrid Human/AI service—helps businesses worldwide boost online sales, enquiries, and conversions by engaging website visitors 24/7. With our unique software and real-time support, we deliver an unmatched competitive edge that keeps businesses ahead in the digital space. ## The Role As an Account Manager, you'll: • Sell Chat2 Concierge to businesses, showcasing our Hybrid Human/AI advantage • Oversee ongoing account management, building lasting relationships with clients • Harness your creativity, strategy, and relationship-building skills to close deals and expand our footprint across Australia and internationally ## What We're Looking For • Proven sales experience or an ambitious, go-getter attitude • Excellent communication skills (phone, online, email, in-person) • A passion for technology, innovation, and customer service • Self-driven, results-focused, and highly organized • Motivated by hitting KPIs and driving performance • Strong knowledge of Google Suite and CRM systems • Access to a mobile phone and computer ## Ready to Take the Next Step? If you're ready to explore this exciting, AI-driven opportunity and want to work with a growing Australian tech leader, we'd love to hear from you. Join Chat2 and shape the future of online customer service while enjoying incredible personal and professional rewards!
Ipsos
**Director - Innovation Team** **Ipsos Denmark** Are you a curious consultant with the ability to inspire teams and cultivate strong client partnerships? Do you want to join a committed professional community of skilled analysts and consultants dedicated to understanding and supporting our clients' challenges? At Ipsos Denmark, we are seeking an experienced Director to manage our extensive client portfolio within the Innovation domain, with a passion for delivering superior proposals, projects and recommendations. **Use Market Research as the Foundation to Develop Our Clients' Businesses** As Director, you will be involved in everything from new business development and client management to proactively driving client dialogue to scope and sell projects while delivering superior insights and intelligence. You will play an essential part of the global Ipsos organization, gaining access to sophisticated and well-designed research methods, technologies and perspectives within the industry, as well as our extensive network of experts worldwide. **A Unique Job Opportunity** "What I enjoy most as a Director at Ipsos is the wide-reaching impact of my actions on clients and colleagues alike. In this role, we build close and dedicated relationships with clients and share diverse challenges together. No client is the same, no project is the same, making every day unique. It feels very fulfilling to take clients' challenges as our own and apply our ever-evolving expertise to build truthfully impactful stories that clients can act on. Another significant part of this role is working in collaboration and mentoring more junior colleagues – acting as a driving force of growth and achievement of others." - Sara Sousa, Director In this position, you will work with some of the largest and most successful companies across various industries including FMCG, retail, banking, telecommunications, and services, both nationally and internationally. This is an opportunity for an interesting and challenging role at an international company with a high-performance culture that encourages new ideas and initiative. We value diversity and inclusion and strive to create a culture that embraces and celebrates our differences. We are dedicated to creating an environment where all employees feel valued and respected, can thrive and achieve their professional goals. These are not just words – 50% of our Danish office colleagues are expats from 20+ different nationalities. We offer a hybrid workplace model that combines in-office work with remote work possibilities to provide flexibility and support to our employees. **Key Responsibilities:** • Engage with and manage clients within Innovation • Design and write top-class proposals • Deliver superior insights and actionable recommendations to help clients succeed in their strategy and marketing decisions • Present confidently and conduct workshops with stakeholders at all levels • Manage client relationships and satisfaction for assigned clients and new business • Collaborate effectively with Ipsos colleagues to ensure quality and client management • Support training activities and knowledge sharing • Mentor senior colleagues and act as a role model for junior staff • Manage projects effectively with understanding of project profitability drivers **You Are Curious, Inspiring and Trustworthy** Our mission is to deliver reliable information for a true understanding of Society, Markets and People. Excellence in this Director role requires passion, dedication, and drive. Your most important qualities should include reliability, empathy, inspiration and genuine curiosity. You must know how to create engagement, build connections and generate results based on trust – for our clients and among your colleagues. To succeed, you need an analytical mind that helps you contextualize findings, foresee challenges and identify solutions. You should have strong conceptual understanding of market research techniques and principles, particularly focused on innovation research including concept, product, and package testing. You must understand client environments, commercial issues, industry structures and societal context, with strong multitasking, prioritization and delivery capabilities. You should possess natural flair for managing various project stakeholders. **Requirements:** • University degree in economics or marketing preferred • Minimum 7 years of experience working with quantitative market research • Fluent written and spoken English (our common company language) **About the Team** The Innovation Service Line guides clients throughout their innovation journey as they develop and launch new or improved products and services across various verticals. We help clients develop initial product/service ideas, ensure fully articulated descriptions resonate with consumers, confirm prototypes properly deliver on consumer expectations, and fine-tune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting. **Your Opportunity to Make a Difference is Here** We will be conducting interviews on an ongoing basis. Application deadline is February 1st, 2026.