Support Jobs

8 jobs found

WASAYA AIRWAYS

**Reservations Agent - Remote** **Department:** Reservations **Status:** Full Time **Location:** Remote **About the Role** We are seeking a dedicated Reservations Agent to join our Customer Care Centre team. Reporting to the Reservations Supervisor, you will play a vital role in processing customer reservations while ensuring all travel arrangements are completed effectively and cost-efficiently in accordance with Wasaya's Customer Care Standards. **Key Responsibilities** **Customer Service & Communication** - Answer phones professionally and promptly, responding to customer requests and inquiries - Provide service information and resolve customer complaints per company policy - Maintain superior telephone manners and strong interpersonal skills - Uphold Wasaya's Customer Care Commitments to internal and external customers **Reservation Management** - Create and manage reservations using established reservation systems - Book and track employee non-revenue travel and buddy passes - Enter payments and transfer credits for reservations - Check aircraft availability and book flights with approved carriers - Prepare and provide detailed travel itineraries **Administrative Duties** - Maintain accurate flight passenger records and non-revenue personnel information - Transmit passenger flight information to Northern Station Agents - Monitor Day of Flight Operations through Wasaya SOCC - Complete monthly client travel reports and assist with billing - Ensure contract maintenance billing accuracy - Attend meetings and record minutes as required **Training & Support** - Assist with new agent training - Liaise with authorized client representatives for travel information - Handle manifests, coordinate with northern agents, and manage email correspondence **Required Qualifications** **Education & Experience** - High school diploma or equivalent - 1-2 years of airline reservations experience preferred (or equivalent combination of post-secondary education and related work experience) **Technical Skills** - Excellent computer skills, MS-Office proficiency preferred - Proficient in internet and email usage - Knowledge of computer reservation systems (Amelia experience is an asset) - Experience with airline or travel agency reservation systems preferred **Essential Skills** - Strong customer service and troubleshooting abilities - Excellent verbal and written communication skills - Superior attention to detail and accuracy - Ability to work under pressure with minimal supervision - Capability to maintain confidentiality and handle sensitive information - Strong team collaboration skills while being able to work independently **Preferred Assets** - Knowledge of regions serviced by Wasaya's scheduled service - Previous airline industry experience - Ability to communicate in Oji-Cree or Ojibway - Experience with or knowledge of First Nations Organizations **Working Conditions** - Remote work capability required - Overtime and on-call availability as needed - Weekend work required - Ability to lift or move up to 10lbs - Manual dexterity required for desktop computer operation Join our team and contribute to delivering exceptional customer service while supporting vital transportation services to northern communities.

Remote, Canada
Full-time

Single Origin

**Supervisor Barista** **Location:** Isa Town, Kingdom of Bahrain **About Us:** Single Origin is an artisan bakery and café passionate about delivering fresh, handcrafted baked goods and specialty coffee experiences. We pride ourselves on quality, creativity, and heartfelt service, creating a welcoming space for our customers and team alike. **Position Overview:** We are seeking an experienced, motivated, and leadership-driven Supervisor Barista to oversee our Front of House (FOH) operations. The ideal candidate will combine a passion for specialty coffee and hospitality with strong supervisory skills, ensuring smooth daily operations, excellent customer experiences, and effective management of the FOH team. This role serves as the main point of contact for FOH staff and reports directly to the founder. **Key Responsibilities:** • Supervise and support the FOH team, ensuring high standards of service and professionalism at all times • Act as the first point of contact for customer feedback and complaints, resolving issues promptly and respectfully • Oversee daily FOH operations, ensuring efficiency, cleanliness, and smooth service flow • Assist in staff training, mentoring, and performance monitoring to build a strong and motivated team • Handle staff scheduling and ensure adequate coverage during peak and off-peak hours • Maintain knowledge of café menu, products, and seasonal offerings to support staff and assist customers • Ensure proper use, care, and cleanliness of coffee equipment and FOH areas • Communicate directly with the founder regarding operational updates, customer concerns, and staff performance • Lead by example by providing excellent coffee service and hospitality **Requirements:** • Minimum 3 years of F&B experience required • Proven experience as a Barista with prior supervisory or team leader responsibilities • Must have supervised staff before and possess a strong personality for leadership • Strong leadership, communication, and organizational skills • Ability to remain calm and solution-oriented in high-pressure situations • Excellent customer service and conflict-resolution skills • High attention to detail and commitment to quality • Flexibility to work varied shifts, including weekends and evenings **Preferred Qualifications:** • Bahraini National, registered in MLSD or qualified to register, or transferrable work visa for expats • Diploma or relevant hospitality training is an advantage • Previous experience in specialty coffee shops or artisan cafés is a must **What We Offer:** • Competitive salary and service tips • Staff discounts on bakery and café products • Training and leadership development opportunities • Positive, dynamic, and supportive work environment **Job Type:** Full-time

Manama, Bahrain
Full-time

Manulife

**Senior Customer Service Representative** The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in empowering our Senior Customer Service Representatives with the resources to solve critical problems for the future of our business. **Position Responsibilities:** • Complete pre-defined volume of outbound calls within service turnaround time while maintaining quality standards • Resolve customer requests within standard response times and gather necessary information to support problem resolution, including escalation to management when appropriate • Collaborate with cross-functional teams to ensure timely resolution of customer requests and issues • Maintain accurate records of requests and resolutions, ensuring assigned tasks are completed within standard service time with high quality • Provide management support and recommend productivity/service improvements • Support ad-hoc tasks to achieve desired business results **Required Qualifications:** • 2+ years of customer service experience preferred • HKDSE/HKCEE/diploma qualification required • IIQE 1, 3, 5 certification preferred • Call centre/service centre experience preferred • Experience with Individual Financial Products, MPF, group life and medical insurance, or financial and wealth management products preferred • Excellent telephone manner with strong interpersonal skills • Mature and pleasant personality • Self-motivated with ability to work independently • Outstanding service attitude with commitment to following through on customer promises • Strong adherence to quality standards • Proficiency in MS Word, Excel, and PowerPoint • Excellent written and verbal communication skills in English and Chinese **What We Offer:** • Opportunities to learn and grow your desired career path • Recognition and support in a flexible environment where well-being and inclusion are prioritized • Chance to shape the future as part of our global team **About Manulife** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. We are committed to creating an inclusive workplace that embraces the strength of diverse cultures and individuals. **Working Arrangement:** Hybrid Manulife is an Equal Opportunity Employer committed to fair recruitment, retention, advancement, and compensation. We provide reasonable accommodations during the application process for applicants who request them.

Hong Kong, Hong Kong
Full-time

City University of Hong Kong 香港城市大學

**Compensation & Benefits** We offer a highly competitive salary commensurate with qualifications and experience. Comprehensive fringe benefits include leave entitlements, medical and dental consultations at our campus clinic. **About the Application Process** Applications will receive full consideration until the position is filled. Only shortlisted candidates will be contacted. All personal data provided will be used for recruitment and employment-related purposes in accordance with our privacy policy. **About City University of Hong Kong** City University of Hong Kong is a globally recognized institution committed to excellence and diversity. We are an equal opportunity employer dedicated to fostering an inclusive environment. **Our Global Recognition:** - #54 Best Global Universities Rankings (U.S. News & World Report 2025-2026) - #73 World University Rankings (THE 2026) - #1 World's Most International Universities (THE 2024 & 2025) - #4 Young University Rankings (THE 2024) - #16 Asia University Rankings (THE 2025) - #7 Asia University Rankings (QS 2026) Located in the vibrant city of Hong Kong, we offer an exceptional environment for professional growth and academic excellence.

Kowloon Tong, Kowloon, Hong Kong
Full-time

海逸國際酒店集團

**About Our Company** We are a vibrant international hospitality group, recognized for our innovation and dedication. Our team consists of individuals of the highest integrity whose aim is to consistently exceed our guests' expectations. To support our growth, we maintain an ongoing commitment to hiring the most outstanding talent available. We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided will be treated in strict confidence and used exclusively for consideration of relevant positions within Harbour Plaza Hotels & Resorts. **Position: Assistant Guest Services Supervisor** **Key Responsibilities:** - Execute all check-in and check-out procedures with maximum efficiency and effectiveness - Manage reservation and guest exchange services - Direct and support Guest Services Officers in daily operations - Ensure exceptional service delivery that exceeds guest expectations **Requirements:** - Diploma in Hospitality Management or related field - Minimum 2 years of relevant hospitality experience - Demonstrated maturity, independence, and strong organizational skills - Service-oriented mindset with exceptional attention to detail - Excellent communication and interpersonal abilities - Proven supervisory and leadership capabilities Join our dynamic team and contribute to delivering world-class hospitality experiences in an environment that values excellence, integrity, and professional growth.

Kowloon, Hong Kong
Full-time
$50k - $80k

HRMS EXECUTIVE SEARCH LLP INDIA

**Female Butler - Exclusive HNI Residence** We are seeking a highly polished and experienced Female Butler for an exclusive High Net Worth Individual residence. The ideal candidate must have a strong background in luxury hospitality and possess exceptional service etiquette. **Key Requirements:** - Female candidate only - Age below 37 years - Minimum 3-4 years of experience in luxury hospitality (5-star hotels, luxury estates, or private residences) - International exposure is a strong advantage - Excellent grooming and presentation - Strong communication skills - High level of discretion, confidentiality, and professionalism **Role Responsibilities:** - Deliver personalized, high-end service to the principal - Manage wardrobe care, packing/unpacking, and personal arrangements - Coordinate with household staff to ensure seamless daily operations - Oversee guest hospitality and fine dining service - Maintain premium service standards at all times **Position Details:** - Employment Type: Full-time - Compensation: ₹50,000 - ₹80,000 per month - Work Location: On-site This is an exceptional opportunity for a dedicated professional to work in an exclusive environment while delivering world-class service standards.

Delhi, Delhi, India
Full-time

Home Biz Real Estate LLC

**Live-In Nanny (Full-Time)** **Employer:** Expat Family **Job Summary:** We are an expat family seeking a reliable and mature nanny to support our household. Our children are teenagers, so the role focuses on supervision, guidance, and household support rather than childcare for young children. **Key Responsibilities:** * Supervise and support teenagers with daily routines * Maintain a safe, respectful, and structured home environment * Handle household duties related to the children * Occasional meal preparation and school-related coordination * Accompany or assist with errands and activities as needed **Requirements:** * Previous experience as a nanny or family helper * Responsible, patient, and well-organized personality * Strong communication skills (English proficiency required) * Flexible and trustworthy approach * GCC experience preferred **Location:** Dubai **Compensation:** Competitive salary starting from AED 2,500 per month, based on experience **Employment Type:** Full-time Interested candidates should submit their CV along with a brief profile and references.

Dubai, United Arab Emirates
Full-time

Expeditor's Plus, Inc.

**Remote Camp Support Attendant (Kitchen & Housekeeping) - Bissett, MB** **About the Role** Expeditors Plus Inc. is seeking a reliable and hardworking Camp Support Attendant to join our team at the 1911 Gold Inc. remote camp site in Bissett, MB. This housekeeping role includes duties focused on ensuring the camp is clean, safe, and efficiently run. This is a unique opportunity for someone who enjoys variety in their work, is detail-oriented, and thrives in a remote camp environment. **Important:** Candidates must reside in Winnipeg or within a 250 km radius. This is critical due to rotational scheduling, capped travel pay, and occasional short-notice deployments. **Key Responsibilities** **Housekeeping & Facility Support** • Clean and disinfect residential rooms, bathrooms, dining areas, and common spaces • Sweep, mop, and vacuum floors throughout the camp and administrative areas • Change linens, launder bedding, and maintain rooms during staff rotations • Monitor cleaning supply inventory and notify management when restocking is required • Report any maintenance concerns or damaged property promptly **Qualifications** • Previous experience in housekeeping or camp operations is an asset • Ability to work independently in a remote, fast-paced environment • Strong attention to detail and commitment to cleanliness and safety standards • Good communication skills and professionalism when interacting with staff and management • Must be able to perform physical work including lifting up to 50lbs, bending, and standing for extended periods • Ability to reliably commute to or relocate to Bissett, MB before starting work **What We Offer** • Competitive pay: $17.00-$19.00 per hour • Full-time position with 84 expected hours per week • Join a supportive team in a unique remote living work environment • Be part of a company that values safety, professionalism, and employee well-being **Job Type:** Full-time **Work Location:** In person

Bissett, MB, Canada
Full-time