Support Jobs

SANDEMANs Tours

About SANDEMANs Tours At SANDEMANs Tours, we pride ourselves on delivering exceptional guided experiences across Europe. With over 20 years of history, we have become industry leaders in creating informative and engaging tours that captivate travelers from around the world. Our dedicated team ensures every guest enjoys a memorable and enriching experience while exploring the vibrant cultures, history, and landmarks of Europe. We are committed to helping our guests connect meaningfully with the cities they visit, offering experiences that educate, entertain, and foster a deeper appreciation of diverse cultures long after their journey ends. At SANDEMANs Tours, our goal is to contribute to a more compassionate and connected world through transformative travel experiences. About the Role We are seeking talented, motivated Operations Support Team Members to help grow our operation in Lisbon. This is a unique opportunity to work closely on-site with skilled tour guides and local businesses, developing exciting tours and building strong partnerships. You will gain hands-on international experience while shaping the future of SANDEMANs Tours in one of Europe's most dynamic tourist destinations. This full-time position offers a hybrid remote work arrangement in Lisboa, combining the flexibility of remote collaboration with essential on-site operational activities. As an Operations Support specialist, you will play a crucial role in expanding our presence in the Portuguese market while maintaining the high standards of service excellence that define our brand. Key Responsibilities Launch and develop new tour offerings in Lisbon, conducting market research and feasibility assessments Establish and nurture strategic partnerships with local activity providers, suppliers, and cultural attractions Build and maintain strong relationships with hostels, hotels, and accommodation partners throughout the city Coordinate and organize efficient guest pick-up services from various accommodation points Recruit, interview, train, and manage a team of professional tour guides, ensuring consistent service quality Conduct regular performance assessments and provide ongoing coaching to guide staff Assess operational efficiency across all tour activities and implement improvement strategies Maintain productive working relationships with freelance tour guides and seasonal staff Collaborate effectively with remote team members across different time zones and cultural contexts Monitor financial performance to ensure city operations remain profitable and sustainable Develop and implement customer feedback systems to continuously enhance guest satisfaction Create detailed operational procedures and training materials for new team members Manage inventory, scheduling, and logistics for multiple tour offerings simultaneously Requirements We are looking for someone with local knowledge of Lisbon and a genuine passion for the city as a premier tourist destination. The ideal candidate will possess: Essential Qualifications: Proven experience in tourism, hospitality, travel operations, or related customer service industries Excellent written and verbal communication skills in professional settings Strong interpersonal abilities with demonstrated success in team collaboration and relationship building Results-oriented mindset with unwavering focus on delivering exceptional customer service Highly organized approach with strong analytical and problem-solving capabilities Ability to work independently while effectively managing multiple concurrent tasks under pressure Meticulous attention to detail ensuring accurate and thorough completion of all responsibilities Solid sales skills and business acumen with understanding of profit and loss principles Advanced proficiency in MS Excel including data analysis and reporting functions Fluent in English and Spanish with ability to communicate complex information clearly Flexibility to work weekends and holidays as required by the tourism industry schedule Preferred Qualifications: Genuine passion for walking tours and cultural tourism experiences Previous experience in tour operations, guide management, or destination marketing Knowledge of Lisbon's historical sites, cultural attractions, and tourism infrastructure Understanding of European tourism markets and traveler preferences Experience with partnership development and vendor relationship management Benefits Comprehensive training program covering all aspects of our operations and company culture Competitive compensation package commensurate with experience and performance Opportunities to work in a dynamic international environment with diverse, multicultural teams and clients from around the world Hands-on professional experience working alongside talented guides and established local business networks Clear career growth pathways with opportunities to take on expanded responsibilities and advance within the organization Professional development opportunities including industry training and skill enhancement programs Flexible hybrid work arrangement combining remote collaboration with essential field operations International exposure with potential opportunities to work with other SANDEMANs locations across Europe Cultural immersion opportunities through regular interaction with international visitors and local tourism professionals

BISS Preschool

About the Role BISS Preschool seeks a dedicated Preschool Teaching Assistant for supply coverage during staff absence or illness. This is a flexible, on-call position designed for education professionals who can provide immediate support to maintain the high standards of our early childhood education program. As a supply assistant, you will step in seamlessly to ensure continuity of care and learning for our diverse community of 100 children aged 18 months to 6 years, representing over 35 nationalities. This permanent part-time position operates on an as-needed basis, offering flexibility while contributing to an internationally recognized educational environment. You will work within our inquiry-driven, play-based program that integrates with the Norwegian Framework Plan for Preschools, supporting children's holistic development in a nurturing, multicultural setting. Key Responsibilities Support the delivery of a broad, balanced, and differentiated curriculum tailored to individual children's developmental needs and learning styles Assist in creating and maintaining a safe, stimulating learning environment that promotes exploration, creativity, and social-emotional growth Supervise children during indoor and outdoor play activities, meal times, rest periods, and educational sessions Support lead teachers in implementing age-appropriate learning activities that encourage cognitive, physical, and social development Assist with daily routines including personal care, hygiene assistance, and behavior guidance using positive reinforcement techniques Participate in observation and documentation of children's progress and developmental milestones Collaborate with the teaching team to ensure seamless classroom operations and maintain established routines during staff absence Contribute to raising standards of children's achievement within BISS Preschool's educational framework Support outdoor learning experiences utilizing the adjacent woodland and fjord environments Assist in maintaining classroom resources, educational materials, and learning spaces Participate in emergency procedures and ensure adherence to health and safety protocols Undertake additional professional duties as required to support the preschool's objectives Requirements Essential Qualifications: Teaching assistant qualifications for international schools (preferred) or relevant early childhood education experience Excellent English language proficiency, both written and oral (minimum B2 level) Must be available for short-notice assignments and based in the Stavanger area Commitment to safeguarding and promoting child welfare Key Skills: Strong collaborative abilities and teamwork skills Experience in building caring, nurturing, and creative learning environments Ability to establish positive relationships with parents and families from diverse cultural backgrounds Understanding of child development principles and age-appropriate practices Flexibility and adaptability to work with different age groups and classroom dynamics Strong communication skills for interacting with children, parents, and colleagues Personal Qualities: Passionate about inspiring a love of learning in young children Responsible, enthusiastic, and proactive approach to early childhood education Open-minded, reflective, and flexible mindset Creative thinking abilities and problem-solving skills Excellent classroom practitioner with natural teaching instincts Cultural sensitivity and appreciation for international diversity About BISS Preschool Located in the quiet suburb of Gausel, Stavanger, BISS Preschool is part of a distinguished family of not-for-profit learning organizations dedicated to delivering exceptional international education. Our preschool focuses on the development of the whole child through an inquiry-driven, play-based program that integrates seamlessly with Norwegian educational frameworks. Our unique location provides enriched learning opportunities, with adjacent woodland and fjord areas offering natural outdoor classrooms that enhance children's connection to nature and environmental awareness. The preschool operates in close collaboration with BISS Gausel and BISS Sentrum Primary Schools, creating a cohesive educational journey for students and families. We are committed to gender equality in our workforce and strongly encourage male candidates to apply. All appointments are subject to criminal record verification as part of our unwavering commitment to child protection and safety.

ABG Sundal Collier

About the Role ABG Sundal Collier (ABGSC) is seeking a dedicated student to join our Oslo reception team as a Part-time Reception & Office Assistant. As the independent Nordic investment bank developed over 40 years, we enable businesses and capital to grow and perform across our offices in Oslo, Stockholm, Copenhagen, London, New York, Frankfurt, Singapore, and Lucerne. In this role, you will serve as a key point of contact for employees and visitors, ensuring a professional and welcoming experience that reflects our commitment to excellence and collaborative culture. Key Responsibilities Reception and Guest Services: Act as the primary point of contact for clients, visitors, and employees, providing a warm and professional welcome Manage visitor registration and ensure security protocols are followed Handle incoming calls and direct inquiries to appropriate departments Respond to straightforward email enquiries and provide general information about the company Maintain reception area presentation and ensure it reflects our professional standards Meeting and Event Support: Maintain the meeting room calendar and coordinate scheduling with reception colleagues Prepare, set up, and clear meeting rooms before, during, and after meetings Handle basic food and beverage preparation and service for meetings and events Set up and provide technical assistance with AV equipment in meeting rooms Support the professional execution of meetings, seminars, and events, including occasional evening engagements Print and prepare meeting materials as requested Ensure meeting spaces are properly equipped and maintained Administrative Support: Assist with general office administration tasks as needed Support various departments with ad-hoc projects and initiatives Help maintain office supplies and coordinate with vendors when necessary Contribute to creating a positive workplace environment through proactive service Requirements Education and Experience: Currently enrolled as a first- or second-year student pursuing a Bachelor's degree Previous experience or education in customer service, reception, or similar field is advantageous Demonstrated ability to balance work responsibilities with academic commitments Core Competencies: Structured and highly organised with exceptional attention to detail Outgoing and adaptable personality, comfortable in dynamic and fast-paced environments Strong service orientation with a natural can-do attitude Collaborative team player who maintains positivity under pressure Professional demeanor when interacting with diverse stakeholders Ability to handle unexpected situations with calm and solutions-oriented approach Language and Communication: Excellent verbal and written communication skills in both Norwegian and English Strong interpersonal skills and ability to represent the company professionally Comfortable using standard office technology and learning new systems What We Offer Professional Development: Real workplace experience in a prestigious investment banking environment Opportunity to develop professional skills while pursuing academic goals Exposure to high-level business operations and client interactions Mentorship and support from experienced colleagues who will help you settle in and grow Work Environment: Inclusive workplace with genuine team spirit and welcoming atmosphere Part of the independent Nordic investment bank with strong team culture Central Oslo location with excellent transportation connections Flexible part-time schedule designed to complement your studies Benefits and Perks: Access to company canteen with breakfast and lunch facilities Competitive compensation package Opportunity to work occasional evening events with additional compensation Professional networking opportunities within the financial services industry Collaborative culture where every voice is heard and contributions are valued This role offers an excellent opportunity for a motivated student to gain valuable experience in a professional financial services environment while maintaining focus on academic achievements. Join our team and become part of a dedicated group united in striving for excellence. Application Deadline: 31 May, 2026

Future Foundations Support Leinster Limited

Social Care Leader – Children's Residential Service, Sligo Town About the Role We are seeking a dynamic and experienced Social Care Leader to join our team and lead our children's residential service in Sligo Town. This pivotal role involves providing high-quality care and support to unaccompanied minors seeking international protection who require a safe, nurturing environment. As a Social Care Leader, you will be responsible for managing a dedicated team of social care workers while ensuring exceptional standards of care delivery. This position offers the opportunity to make a meaningful impact on vulnerable children's lives while developing your leadership skills in a supportive, well-resourced environment. You will work with a multidisciplinary team to create positive outcomes for children who have experienced significant challenges and trauma. Key Responsibilities Leadership and Team Management: Provide strong leadership, guidance, and supervision to a team of social care workers Foster a positive, collaborative team culture that prioritizes respect, empathy, and inclusion Conduct regular team meetings, supervisions, and performance reviews Support staff recruitment, induction, and ongoing professional development Manage staff schedules and ensure adequate coverage across all shifts Care Planning and Implementation: Develop, implement, and regularly review comprehensive care plans tailored to each child's individual needs Ensure delivery of person-centred, trauma-informed care approaches Monitor and evaluate the effectiveness of care practices and implement improvements as needed Support the team in delivering evidence-based interventions and therapeutic approaches Oversee crisis intervention and de-escalation procedures when required Collaboration and Communication: Maintain strong working relationships with external agencies, including social workers, legal representatives, and healthcare professionals Facilitate regular case reviews and multidisciplinary team meetings Coordinate with educational providers and community services to support children's development Communicate effectively with stakeholders regarding children's progress and needs Advocate for children's rights and best interests in all decision-making processes Compliance and Documentation: Maintain accurate, detailed records including assessments, care plans, progress reports, and incident documentation Ensure full compliance with relevant legislation, regulations, policies, and procedures Conduct regular audits of care practices and documentation standards Prepare reports for regulatory bodies and management as required Stay current with changes in legislation and best practice guidelines Requirements Essential Qualifications and Experience: Recognised Level 7/Level 8 degree in Social Care, Social Work, or related discipline (or equivalent qualification) Minimum of two years' experience in children's residential services, including key working experience Demonstrated understanding of child development theories and trauma-informed care principles Comprehensive knowledge of safeguarding procedures and child protection frameworks Strong leadership, management, and decision-making capabilities Excellent verbal and written communication skills with ability to engage effectively with children, families, and professionals Essential Skills and Attributes: Ability to work effectively under pressure while managing multiple priorities Strong problem-solving and critical thinking abilities Cultural sensitivity and awareness, particularly when working with diverse populations Commitment to ongoing professional development and evidence-based practice Flexibility and adaptability in a dynamic residential environment High level of emotional resilience and self-awareness Desirable Qualifications: Previous experience in a Social Care Leader, Team Leader, or similar senior role Specific experience working with unaccompanied minors or asylum-seeking children Experience within regulated residential services or similar statutory environments Additional training in therapeutic interventions or specialized care approaches Benefits Package We offer a comprehensive benefits package designed to support your professional growth and personal wellbeing: Professional Development: Extensive training and continuous professional development opportunities Specialized training in trauma-informed and attachment-based practice approaches Comprehensive induction program with ongoing mentoring support Regular supportive supervision and professional guidance Opportunities for career progression within our growing organization Work-Life Balance: Flexible work schedule designed to accommodate both staff and service user needs Rolling rota system with flexible working arrangements Supportive, inclusive team environment Financial Benefits: Competitive salary package Company pension scheme Premium rates for Bank Holiday work Sleeping allowance when applicable Refer a friend initiative with rewards Additional Support: Employee Assistance Programme providing confidential support services Well-resourced working environment with access to multidisciplinary team On-site parking facilities Paid team meetings and professional

US Department of Defense Education Activity

About the Role The Department of War Education Activity (DoWEA) Network Operations Center in Vicenza, Italy, seeks an experienced IT Network Specialist (GS-12) to join our Information Technology Division. This critical position supports the secure and reliable operation of enterprise-level network infrastructure serving educational facilities across geographically dispersed locations. Federal employees in Vicenza currently receive a 20% Post Allowance (COLA) in addition to base salary, along with overseas benefits including potential Living Quarters Allowance and home leave eligibility. This permanent, full-time position offers an initial 36-month overseas tour with opportunities for professional growth in a dynamic international environment. Key Responsibilities Network Monitoring & Operations Oversee daily operation and performance monitoring of complex network systems including voice, wireless, firewalls, IP-based video distribution, streaming services, and data communications Ensure comprehensive monitoring and notification services are deployed across all mission-essential network systems as defined by management Monitor network performance, availability, and security using enterprise management tools to proactively identify outages, performance degradation, vulnerabilities, and configuration issues Coordinate with internal teams, service providers, and vendors to resolve network incidents and maintain optimal system performance Security & Compliance Management Ensure all IT network systems meet stringent security requirements related to physical, personnel, and information security protocols Provide expert recommendations for security incident response, including user contact procedures, management notifications, investigation coordination, and comprehensive documentation of findings Maintain compliance with established security policies, regulations, and DoWEA operational standards Support cybersecurity initiatives and implement security best practices across network infrastructure System Administration & Technical Support Perform advanced Tier II network troubleshooting and incident response in a Network Operations Center environment Plan, schedule, and execute installation of new or modified hardware, network operating systems, and applications software Analyze network administration Standard Operating Procedures on an ongoing basis to ensure compliance with established policies and regulations Evaluate and validate proposed test plans to ensure thorough assessment of unique or high-priority network elements and operations Documentation & Process Improvement Develop, implement, and maintain comprehensive technical documentation including SOPs, network diagrams, and configuration standards Document investigation findings, system changes, and operational procedures to support IT service management requirements Analyze operating system relationships and interdependencies to resolve complex network administration issues Contribute to continuous improvement initiatives for network operations and service delivery Requirements Essential Qualifications U.S. Citizenship required with ability to obtain and maintain Secret Security Clearance One year of specialized experience equivalent to GS-11 level including: Administering enterprise-level network infrastructure (LAN/WAN, WLAN, SD-WAN, firewalls, remote access solutions) Managing network performance using enterprise tools (SolarWinds, Cisco Catalyst Center, or equivalent) Performing Tier II troubleshooting and incident response in NOC or similar enterprise environment Implementing network configuration changes and maintaining technical documentation for cybersecurity compliance Core IT Competencies Attention to Detail: Demonstrated ability to complete thorough, accurate work independently under challenging conditions Customer Service: Experience resolving complex problems, maintaining strong customer relationships, and conducting service quality evaluations Oral Communication: Proven ability to convey complex technical information effectively to diverse audiences and stakeholders Problem Solving: Track record of identifying issues, evaluating alternatives, and developing strategic solutions while engaging multiple stakeholders Security & Certification Requirements Must obtain Information Assurance Technician (IAT) Level II certification within 6 months of appointment Complete Foundational Qualification requirements within 9 months and Residential qualification requirements within 12 months Pass Tier 3 (T3) background investigation and maintain security standards throughout employment Overseas Assignment Requirements Obtain Official Passport and Italian visa prior to departure Comply with Exceptional Family Member Program requirements per DoD Instruction 1315.19 Meet 5-year overseas rotation requirements and initial 36-month tour commitment Demonstrate flexibility for occasional travel (up to 10% of time) Additional Considerations Location Benefits Based in historic Vicenza, Italy with access to European cultural and travel opportunities Potential eligibility for government quarters or Living Quarters Allow

Future Foundations Support Leinster Limited

About the Role We are seeking a dedicated and compassionate Residential Social Care Worker to join our established children's residential service in Kildare, located close to Athy and within easy commuting distance of Kildare Town, Carlow, and Portlaoise. Our organisation provides high-quality, trauma-informed residential care for children and unaccompanied minors seeking international protection. We are committed to creating a safe, supportive, and nurturing environment where young people can grow, heal, and achieve their potential within a 24-hour residential service. Key Responsibilities Provide comprehensive day-to-day care and support to children in a residential setting, ensuring their physical, emotional, and developmental needs are met Build positive, professional relationships with young people, families, and external professionals including social workers, teachers, healthcare providers, and legal representatives Contribute to maintaining a safe, therapeutic, and trauma-informed environment that promotes healing and recovery Support young people in developing essential life skills, pursuing education goals, and working towards personal aspirations Implement individualised care plans and therapeutic interventions tailored to each child's specific needs and circumstances Maintain accurate records, reports, and care documentation in accordance with regulatory requirements and best practice standards Participate actively in team meetings, supervision sessions, and care plan development and review processes Adhere to all organisational policies, procedures, and regulatory compliance requirements including Children First guidelines Work collaboratively as part of a multidisciplinary team within the residential service, including evening and weekend shifts Provide crisis intervention and de-escalation support when required Facilitate group activities, recreational programs, and educational support initiatives Support children in maintaining connections with family, culture, and community where appropriate Collaborate with external agencies and services to ensure comprehensive support for each young person Essential Requirements A recognised qualification in Social Care or equivalent field including Level 7/8 Social Care, Level 8 Psychology, Level 7 Child & Adolescent Psychotherapy, Counselling, Youth & Community Work, Social Work, Social Sciences, Teaching, Nursing, or Addiction Studies where appropriate Strong interpersonal, communication, and organisational skills with the ability to work effectively with children from diverse backgrounds Demonstrated ability to work both independently and collaboratively as part of a multidisciplinary team Unwavering commitment to safeguarding principles and child protection practices Full Irish driving licence and access to own transport Flexibility to work various shifts including evenings, weekends, and public holidays as part of the 24-hour service model Cultural sensitivity and awareness, particularly when working with unaccompanied minors and children from different cultural backgrounds Physical and emotional resilience to handle challenging situations and provide consistent support Desirable Qualifications Previous experience working with children in residential care, foster care, or similar settings Specialised training or experience in trauma-informed practice, attachment-based interventions, or therapeutic approaches Knowledge of relevant legislation including Children Act, Immigration and Protection Act, and HIQA standards Additional language skills beneficial for supporting children from diverse backgrounds What We Offer Competitive salary package with opportunities for progression and premium payments for additional duties Comprehensive benefits package including company pension scheme and Employee Assistance Programme Extensive training and continuous professional development opportunities, including specialised trauma-informed and attachment-based practice training A supportive, inclusive team environment with access to a multidisciplinary team of professionals Flexible working arrangements designed to support both staff wellbeing and service delivery Premium rates paid on Bank Holidays with additional sleeping allowances where applicable Opportunities for career advancement within a growing and expanding organisation Well-resourced working environment with modern facilities and equipment Comprehensive induction process with ongoing extensive training programme Regular supportive supervision, mentoring, and professional support Refer a friend initiative with rewards for successful recommendations On-site parking facilities Access to professional development opportunities and potential for further education support This role offers the opportunity to make a meaningful difference in the lives of vulnerable children while developing your professional skills in a supportive and well-resourced environment. Join our team of dedicated professionals committed to providing exceptional care and support to young people during critical periods of their lives.

Singapore International School (Hong Kong)

About the Role SISHK is seeking a creative and committed Teacher Assistant to join our dynamic team in the Preparatory Years Section. This position offers an excellent opportunity for fresh graduates and professionals seeking to build a rewarding career in the education sector. As a Teacher Assistant, you will play a vital role in supporting student learning and development while contributing to a positive classroom environment. Key Responsibilities Classroom Support: Supervise students during group activities, educational games, and interactive learning sessions Provide attentive supervision during playground time and outdoor activities Assist students in meeting their individual learning needs and educational goals Support teachers in implementing lesson plans and educational programs Monitor student behavior and provide guidance to promote positive social interactions Help facilitate small group instruction and one-on-one learning support Administrative Support: Set up and maintain organized, engaging classroom environments Prepare teaching materials, educational resources, and learning aids Assist with record-keeping, student assessments, and progress tracking Support teachers with daily administrative tasks and documentation Help coordinate parent-teacher communications and student portfolios Co-curricular Activities: Take charge of equipment, uniforms, and costumes for school events Assist in running school clubs, societies, and extracurricular programs Support the organization and execution of school events and activities Help supervise field trips and educational excursions Contribute to the planning and implementation of special school programs Requirements Educational Qualifications: Minimum 5 passes in GCE 'O' Levels / HKDSE / HKCEE or equivalent qualification Fresh graduates are welcome and encouraged to apply Essential Skills: Fluency in both spoken and written English is essential Knowledge of Putonghua is highly desirable Proficiency in computer applications including MS Word, PowerPoint, Excel, and other educational technology tools Strong communication and interpersonal skills for effective interaction with students, parents, and colleagues Personal Qualities: Demonstrated devotion and experience in working with children Patient, nurturing, and enthusiastic approach to student development Creative problem-solving abilities and adaptability in educational settings Strong organizational skills and attention to detail Commitment to maintaining a safe, inclusive, and supportive learning environment Ability to work collaboratively as part of a professional teaching team This role provides an excellent foundation for career development in education, offering hands-on experience in classroom management, student support, and educational program implementation.

MAERSK

About the Role APM Terminals is seeking an exceptional Executive Assistant to the Managing Director based in Lázaro Cárdenas. This high-impact position provides strategic administrative support directly to senior leadership, playing a critical role in enabling executive effectiveness and driving operational excellence. As a trusted partner to the Managing Director, you will operate in a fast-paced, international environment while maintaining the highest levels of discretion and professional judgment. With a vision to be a true integrator of container logistics and simplify our customers' supply chains, APM Terminals is building one global organization focused on supporting employees so they can best support our customers. This role offers direct exposure to strategic decision-making processes and the opportunity to build strong regional and global networks within our collaborative, diverse, and high-performing team environment. Key Responsibilities Executive & Strategic Support Act as a trusted partner to the Managing Director, providing proactive support and enabling focus on strategic priorities Take full ownership of the MD's calendar, managing complex scheduling across multiple stakeholders and time zones Provide comprehensive email and communication support, ensuring proper prioritization and timely follow-ups Act as an effective gatekeeper, optimizing the MD's time and decision-making effectiveness Anticipate needs and provide solutions before issues arise, demonstrating exceptional foresight and planning Planning & Coordination Organize and coordinate leadership meetings, town halls, and offsites with meticulous attention to detail Facilitate customer and stakeholder engagements, ensuring seamless execution Prepare and support presentations, reports, and materials for executive and board-level meetings Track action items, deadlines, and deliverables to ensure execution discipline and accountability Coordinate cross-functional initiatives and ensure alignment between various departments Travel & Expense Management Plan and execute comprehensive end-to-end travel logistics for both domestic and international trips Manage and process travel expenses with accuracy, ensuring full compliance with company policies Negotiate with vendors and service providers to optimize travel arrangements and costs Maintain detailed travel records and documentation for reporting purposes Stakeholder & Communication Management Act as a key liaison between the MD and local and regional leadership teams Serve as primary point of contact with global stakeholders and functions Manage visitors including customers, candidates, and senior officials with the highest level of professionalism Support and maintain internal communication channels across various platforms Facilitate effective information flow between departments and leadership levels Operational & Administrative Excellence Maintain documents, trackers, and reporting tools with exceptional accuracy and attention to detail Support Workday and system-related administrative processes including approvals and onboarding/offboarding coordination Coordinate people communications, updates, and engagement initiatives Lead or support ad-hoc projects and special initiatives as assigned Implement process improvements to enhance efficiency and effectiveness Requirements Experience & Qualifications Bachelor's degree in Business Administration, Finance, Communications, or related field preferred Proven experience as an Executive Assistant supporting senior leadership at Director level or above Experience in multinational or matrix organizations highly valued Demonstrated track record of supporting C-level executives in complex business environments Skills & Capabilities Exceptional organizational and prioritization skills with ability to manage competing demands Strong stakeholder management and influencing skills across all organizational levels High level of discretion, professionalism, and confidentiality in handling sensitive information Excellent written and verbal communication skills with ability to adapt tone and style Proven ability to manage multiple priorities effectively in fast-paced environments Proactive, solution-oriented mindset with high dependability and reliability Ways of Working Service-oriented mindset with strong ownership and accountability for deliverables Ability to work independently while collaborating effectively across global teams Strong attention to detail combined with continuous improvement mindset Comfortable navigating ambiguity and adapting to shifting priorities Cultural sensitivity and ability to work effectively in diverse, international settings Technical Skills Proficient in Microsoft Office Suite including Excel, PowerPoint, Outlook, and Teams Experience with HR systems such as Workday considered an advantage Strong digital and systems agility with ability to quickly learn new technologies Familiarity with project management tools and collaboration platforms Languages Fluent in English and Spanish required Additional languages considered an asset given our global operations What We Offer At APM Terminals, we enable you to become your best version

SA Health

About the Role Join the dynamic Respiratory & Sleep Team at Southern Adelaide Local Health Network as an Administration Assistant supporting Flinders Medical Centre and Noarlunga GP Plus services. This part-time position offers an excellent opportunity to contribute to critical healthcare services while developing your administrative career in a supportive hospital environment. Reporting to the Administration Manager, you will provide comprehensive administrative support across the Respiratory and Sleep Services Department, Laboratories, and Outpatient Services clinics. This role is essential to ensuring seamless operations and exceptional patient care delivery across multiple healthcare facilities. Key Responsibilities Serve as primary point of contact for patients, relatives, hospital staff, General Practitioners, and members of the public to facilitate smooth operations of Outpatient Clinics and the Respiratory Department Provide comprehensive administrative support to division staff, assisting with various administrative duties and special projects Perform accurate and timely billing for Sleep Laboratory services and clinic visits, ensuring compliance with healthcare billing requirements Maintain detailed patient records and documentation in accordance with healthcare standards and privacy regulations Coordinate appointment scheduling and patient flow management across multiple clinic locations Assist with implementation of new business systems and review existing processes for continuous improvement Collaborate effectively with multidisciplinary healthcare teams to support optimal patient outcomes Handle sensitive patient information with strict confidentiality and professionalism Support quality assurance initiatives and departmental reporting requirements Manage correspondence, filing systems, and maintain organized administrative workflows Requirements Demonstrated ability to work efficiently and effectively with strong organizational skills and attention to detail Proven capability to prioritize workload appropriately with minimal supervision in fast-paced healthcare environment Extensive experience using computer software packages including Microsoft Office Applications and EPAS systems Working knowledge of Electronic Medical Records (EMR) systems is essential for this contract position Experience with Health Track software desirable but comprehensive training will be provided Strong interpersonal and communication skills for interacting with diverse stakeholders including patients, families, and healthcare professionals Ability to maintain confidentiality and handle sensitive medical information with discretion Flexible approach to working across multiple locations including FMC Bedford Park and Noarlunga GP Plus Commitment to providing excellent customer service in healthcare setting Demonstrated problem-solving abilities and initiative in administrative processes Working Arrangements This flexible part-time position operates across Monday through Thursday, with services split between FMC Bedford Park and Noarlunga GP Plus locations. The role offers excellent work-life balance opportunities while contributing to essential respiratory and sleep medicine services. Contract Details This is a short-term contract position extending to December 15, 2026, providing stability and career development opportunities within South Australia's premier healthcare network. Benefits & Support Competitive remuneration package with salary sacrifice benefits available, allowing you to save money by paying for everyday expenses from pre-tax salary Comprehensive orientation and ongoing professional development opportunities Supportive team environment within established healthcare network Flexible working arrangements that promote work-life balance Opportunity to contribute to vital healthcare services in respiratory and sleep medicine Access to South Australian public sector employment benefits and career progression pathways Equal Opportunity The South Australian public sector actively promotes diversity and flexible working arrangements. We encourage applications from all qualified candidates and are committed to creating an inclusive workplace that reflects our community's diversity.

Department of Education

About the Role The International Education and Partnerships Division (IEPD) leads global learning and engagement activities for the Department of Education Victoria, working with schools to offer programs that connect students with the world. We are seeking an Administration Officer to join our School Support Unit (SSU) in a fixed-term position until 15 December 2028, supporting the delivery of high-quality international student programs across Victorian government schools. This VPS 3 grade position plays a crucial role in ensuring compliance with federal and state regulations while supporting schools in delivering exceptional services to international students. You will work closely with school leaders, International Student Coordinators, and departmental staff to maintain program standards and enhance student experiences. Key Responsibilities Program Administration & Compliance Work collaboratively with Victorian government schools to deliver a high-quality International Student Program (ISP) that meets all requirements under the Education Services for Overseas Students (ESOS) Act (Cth) Ensure strict compliance with Victorian Registration and Qualifications Agency guidelines and Child Safety Standards for overseas students aged under 18 Monitor compliance trends and assess the efficiency and effectiveness of current procedures Identify opportunities for improvement based on risk assessment and changing regulatory requirements Data Management & Record Keeping Maintain and update comprehensive international student records in the Department's Victorian International Student Information Tool (VISIT) Manage student information in the Commonwealth Government's PRISMS information system Ensure all data entry meets compliance requirements and maintains accuracy standards Generate reports and maintain documentation to support program oversight Stakeholder Engagement & Support Build and maintain productive working relationships with International Student Coordinators (ISCs) across multiple schools Provide administrative support and guidance to school leaders on international student matters Collaborate effectively with Department of Education staff to ensure seamless program delivery Assist schools with incident management by providing administrative support for strategic advice on high-criticality issues Professional Development Support Assist in coordinating professional development opportunities for principals and International Student Coordinators Support the implementation of specific projects that enhance services for fee-paying international students Contribute to the development of training materials and compliance resources Requirements Essential Skills & Experience Strong attention to detail and commitment to producing high-quality work Proven ability to show initiative and drive continuous improvement in processes Experience working effectively in small team environments Demonstrated ability to make positive contributions to workplace culture Excellent communication skills, both written and verbal Proficiency in database management and information systems Desirable Qualifications Previous experience in education administration or international student services Understanding of compliance frameworks and regulatory requirements Knowledge of Victorian education system and policies Experience with student information management systems Background in customer service or stakeholder relationship management What We Offer Professional Development Opportunities to work within a leading international education division Exposure to diverse cultural and educational environments Professional growth through compliance and project management experience Training and development opportunities in education administration Work Environment Collaborative team culture focused on supporting student success Flexible working arrangements within the public sector framework Modern office facilities in Melbourne CBD and Inner Metro locations Opportunity to contribute to Victoria's international education reputation Department Culture The Department of Education values diversity and inclusion in all forms, including gender, religion, ethnicity, LGBTIQ+, disability, and neurodiversity. We strongly encourage applications from Aboriginal and Torres Strait Islander candidates and are committed to creating an inclusive workplace where all employees can thrive. This role offers an excellent opportunity to contribute to Victoria's international education sector while developing valuable skills in compliance, administration, and stakeholder management within a supportive government environment.

Asiacruit BPO, Inc.

About Asiacruit At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. We support companies by providing high-quality Philippine-based talent for both local and global markets. If you are analytical, collaborative, and committed to enabling business growth, we invite you to apply. About the Role We are seeking a motivated and experienced Spanish Sales Customer Service Representative (CSR) with strong English skills for a mid to senior level role. The ideal candidate will manage Spanish-speaking customer accounts, drive sales through consultative conversations, and deliver exceptional service across phone, chat, and email channels. This role requires a results-oriented communicator who can balance revenue generation with high-quality customer experience in a fast-paced environment. Key Responsibilities Customer Engagement & Sales Handle inbound and outbound sales and service interactions in Spanish, with the ability to confidently communicate in English as needed for escalation or internal coordination Convert inbound inquiries and follow up on leads to meet or exceed individual sales targets and KPIs Use consultative selling techniques to identify customer needs, recommend appropriate products or services, and close sales while maintaining compliance with company policies Support upsell and retention activities such as renewals, add-on offers, and customer loyalty programs Conduct proactive outreach to warm leads and existing customers to expand business relationships Customer Service Excellence Provide comprehensive support across multiple communication channels including phone, email, chat, SMS, and in-app messaging Resolve customer inquiries, complaints, and technical issues with professionalism and efficiency Ensure first-call resolution whenever possible while maintaining high customer satisfaction scores Handle escalations appropriately and follow up to ensure complete issue resolution Administrative & Operational Tasks Maintain accurate customer records in CRM systems, including detailed notes on interactions, follow-up tasks, and sales outcomes Participate in campaign briefings, coaching sessions, and team huddles to align on targets, scripts, and objection-handling strategies Collaborate with cross-functional teams including operations, billing, product, and quality assurance to resolve complex customer issues Meet quality standards for call handling, documentation, and customer satisfaction metrics Contribute to continuous improvement initiatives to boost conversion rates and customer retention Generate reports on sales activities, customer feedback, and performance metrics as required Qualifications and Requirements Experience & Background Minimum 3-5 years of customer service or sales experience supporting Spanish-speaking customers Experience in a mid to senior level sales CSR role preferred Proven track record of achieving sales targets and KPIs in a contact center, inside sales, or telesales environment Experience using CRM and ticketing systems such as Salesforce, Zendesk, or similar platforms Language & Communication Skills Fluent in Spanish (native or near-native proficiency required) Proficient in English (spoken and written) to handle internal communication and complex escalations Excellent verbal and written communication skills in both languages Strong documentation and follow-up practices Ability to adapt communication style to diverse customer personalities and situations Technical & Professional Skills Strong consultative selling, negotiation, and objection-handling skills with a customer-first mindset Comfort with data entry, reporting, and basic analytics Ability to work effectively with multiple channels and communication platforms Proficiency in Microsoft Office Suite or Google Workspace Strong problem-solving abilities and attention to detail Excellent time management and organizational skills Work Environment Adaptability Ability to work in a fast-paced, target-driven environment while maintaining quality standards Flexible to support varied schedules and peak business hours as required Comfortable with performance monitoring and quality assurance processes Self-motivated with ability to work independently and as part of a team Education Bachelor's degree preferred but not required; relevant certifications or proven experience will be considered Preferred Qualifications Experience supporting fintech, e-commerce, travel, or telecom accounts servicing Spanish-speaking markets Familiarity with sales enablement tools, call recording systems, and quality monitoring platforms Knowledge of customer success methodologies and retention strategies Experience with multicultural customer bases and international business practices Local candidates or individuals with legal work status in the country preferred Why Join Asiacruit Professional Growth Collaborative and diverse team

Government schools

About the Role Join Strathmore Secondary College as an International Student Program Homestay Coordinator in this fixed-term, full-time position supporting our thriving international student community. As part of our Education Support team (Level 1, Range 3), you'll play a vital role in ensuring the safety, wellbeing, and successful integration of international students through comprehensive homestay program management. Strathmore Secondary College is a high-performing institution of approximately 2,000 students located in Melbourne's northern suburbs. Our college has achieved remarkable recognition, becoming the first secondary school in the Asia-Pacific region to receive Visible Learning Certification in 2024. We're committed to academic excellence while fostering an inspiring and nurturing environment guided by our PRIDE values: Perseverance, Respect, Integrity, Diversity, and Excellence. Key Responsibilities Homestay Program Management: Oversee all international student homestay requirements in compliance with Department of Education International Student Program policies and regulations Monitor and maintain comprehensive homestay program databases with accurate, up-to-date information Coordinate homestay placements matching students with appropriate host families Prepare and distribute homestay responsibility agreements and documentation Compliance and Safety Monitoring: Regularly verify Working with Children Check validity and send renewal reminders to homestay providers Follow up on outstanding mandatory documents and ensure compliance with Child Safe Standards Assist students turning 18 with Working with Children Check applications Conduct site visits and complete inspection checklists for homestay properties Maintain detailed records of inspections and compliance activities Administrative Support: Enter homestay profile data into the Department of Education VISIT system Process and distribute homestay invoices to parents and students Prepare arrival and enrollment documentation for incoming international students Support change of welfare procedures and related paperwork Maintain holiday registers including forms, itineraries, and parental consent documentation Stakeholder Communication: Liaise with parents, agents, and students regarding homestay arrangements and visa requirements Provide written and verbal communication support regarding compliance requirements and student progress Coordinate with the Finance Manager on invoice payments and follow-up procedures Collaborate with front office administration and the International Student Coordinator on enrollment processes Student Support Services: Assist with arrival and reception support for new international students Monitor student wellbeing within homestay placements Support visa-related inquiries and documentation Coordinate with various school departments including library, timetabling, and student management systems Requirements Essential Qualifications and Experience: Demonstrated capacity to perform duties within established guidelines and frameworks Strong coordination and support skills relevant to educational administration Proven ability to work collaboratively in team environments Excellent oral and written communication skills with diverse stakeholders Technical knowledge and expertise in database management and administrative systems Key Competencies: Experience in compliance monitoring and regulatory requirements Strong organizational skills with attention to detail and accuracy Ability to manage multiple priorities and meet strict deadlines Problem-solving skills and capacity to work with minimal supervision Cultural sensitivity and understanding of international student needs Professional Attributes: Commitment to professional learning and continuous improvement Ability to provide advice and support to management and school staff Strong interpersonal skills for working with students, families, and external agencies Understanding of child safety requirements and duty of care obligations Flexibility to adapt to changing priorities and operational needs Working Conditions This role operates within Range 3 parameters, featuring management responsibility and accountability for professional support services. You'll have latitude in determining how to achieve targets and goals within established procedures and school policy. The position involves managing staff and resolving issues with minimal reference to senior management, while providing timely reports and advice on matters relating to the international student program. Professional Development and Support Strathmore Secondary College is committed to supporting employee growth through comprehensive induction programs, ongoing professional development opportunities, and access to the latest educational innovations. As part of our diverse and inclusive workplace, you'll join a team of 290 dedicated staff members working collaboratively to support student success. Our college values diversity and inclusion in all forms and provides a safe, respectful, and inclusive workplace environment. We offer flexible work arrangements and reasonable adjustments to support all employees in achieving their professional goals while maintaining work-life balance. School Environment You'll work within a dynamic educational environment that celebrates academic excellence, music, visual and performing arts, and sport. Our college's partnership with the Victorian Space Science

New Zealand Government

About the Role Te Kura Whatu Oho Mauri School of Psychological and Social Sciences is seeking an experienced Administrative Support professional to join our dynamic team in a varied and fast-paced role. This position provides essential support to the wider operations of our School while offering dedicated assistance to Te Puna Haumaru - Centre for Security and Crime Science. This is a part-time position (18.75 hours per week) on a 12-month fixed-term contract, providing coverage during a period of parental leave. We offer flexibility in arranging these hours by mutual agreement, making this an excellent opportunity for work-life balance. You will work collaboratively with the School Manager, Centre Director, academic staff, and students to ensure the seamless delivery of teaching, research, and engagement activities. As part of our supportive administrative team, you'll play a vital role in maintaining the high standards of service that our School is known for. Key Responsibilities Provide high-level administrative support across multiple departments and functions Coordinate meetings, events, and the Centre's seminar series from planning through execution Manage internal and external communications with professionalism and attention to detail Assist with financial processes including budget monitoring, invoice processing, and expense management Arrange comprehensive travel logistics for staff and visiting researchers Prepare and process employment contracts and related HR documentation Support academic programme administration including examination coordination, timetabling, and postgraduate student processes Maintain accurate records and databases using various administrative systems Provide reception and front-of-house services as required Assist with research project administration and compliance requirements Support event planning and logistics for academic conferences and workshops Coordinate with external stakeholders, government agencies, and partner organisations Handle confidential information with discretion and maintain strict confidentiality protocols Requirements Proven experience in administrative roles, preferably in tertiary education or similar complex environments Exceptional organisational skills with demonstrated ability to manage competing priorities and meet strict deadlines Strong written and verbal communication skills for interacting with diverse stakeholders Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with administrative systems, databases, and financial processes High level of attention to detail and commitment to delivering quality service Ability to work both independently and collaboratively within a team environment Proactive approach with strong problem-solving capabilities Professional demeanor and excellent interpersonal skills Discretion in handling sensitive and confidential information Flexibility and adaptability in a dynamic academic environment Legal right to live and work in New Zealand About Te Kura Whatu Oho Mauri Te Kura Whatu Oho Mauri is a vibrant, research-focused School committed to providing a creative and supportive environment for learning and research. We actively promote bicultural practice in psychology in line with Te Tiriti o Waitangi and maintain strong connections with Māori communities locally and nationally. Te Puna Haumaru - Centre for Security and Crime Science is our dedicated research centre focused on producing high-quality empirical research that tangibly improves efforts to reduce crime and harm in New Zealand. The Centre provides an innovative environment for learning while preparing graduates for careers in crime prevention and related professions. Why Join Us The University of Waikato stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. When you join our team, you'll enjoy: Competitive salary commensurate with qualifications and experience Discounted onsite parking for convenient access to campus Career development opportunities within a prestigious academic institution Flexible working arrangements to support work-life balance Access to university facilities and resources Professional development support and training opportunities Collaborative and supportive work environment Opportunity to contribute to meaningful research and educational outcomes Our university is distinctive for the diversity of its staff and students, and we encourage applicants with relevant capabilities from all backgrounds to apply. Our policies are guided by the principles of Te Tiriti o Waitangi and equal opportunity for all. Applications close Sunday, 24 May 2026

Pelican Products, Inc.

About the Role Join Pelican Products' EMEA headquarters in Barcelona for an exciting Customer & Operations Support Internship that offers hands-on experience in customer service excellence and supply chain operations. This professional placement opportunity provides comprehensive exposure to our international business operations and marketing activities within a dynamic, fast-paced environment. The internship requires a minimum commitment of 3 months, with preferred duration of 5-6 months to maximize learning and contribution opportunities. Key Responsibilities Data Analysis & Insights: Analyze customer support metrics, feedback, and performance data to identify trends, patterns, and opportunities for service enhancement Process Optimization: Support continuous improvement initiatives within the Customer Service team by documenting current processes, identifying bottlenecks, and proposing solutions Customer Journey Mapping: Participate in comprehensive customer experience mapping exercises to detect pain points, inefficiencies, and opportunities for streamlined service delivery Cross-functional Collaboration: Work closely with Supply Chain and Customer Support teams on various strategic projects and operational initiatives Documentation & Reporting: Prepare detailed reports and presentations on findings, recommendations, and project progress for management review Quality Assurance: Assist in monitoring service quality standards and help implement best practices across customer touchpoints Administrative Support: Provide general administrative assistance to department heads and contribute to daily operational tasks as needed Requirements Currently pursuing a bachelor's or master's degree in Business, Operations, Marketing, International Business, or related field Fluent English communication skills (verbal and written) are mandatory German language proficiency is highly valued and considered a significant advantage Additional European languages are welcomed and will strengthen your application Genuine interest in customer service excellence and supply chain operations Strong analytical mindset with ability to interpret data and identify actionable insights Exceptional multitasking abilities and adaptability in fast-paced international business environment High level of personal motivation, positive attitude, and customer-centric approach Excellent interpersonal communication skills and collaborative work style Strong work ethic with eagerness to learn and contribute meaningfully to team objectives Proficiency in Microsoft Office Suite and willingness to learn new software systems What We Offer Comprehensive on-the-job training delivered by highly qualified industry professionals International business exposure that will significantly enhance your CV and future career prospects Opportunity to contribute to real business improvements and see the direct impact of your work Mentorship and guidance from experienced professionals in customer service and supply chain management Insight into the complete department lifecycle and cross-functional business operations Professional development opportunities within a globally recognized industry leader Experience working with cutting-edge protective case solutions and advanced portable lighting systems About Pelican Products With over 30 years of innovation excellence, Pelican Products stands as the global leader in high-performance protective case solutions and advanced portable lighting systems. We create the toughest, virtually indestructible, and most dependable products on the market, serving professionals in the most demanding industries including fire safety, law enforcement, life sciences, defense/military, aerospace, entertainment, and industrial sectors. Our comprehensive product portfolio extends beyond professional applications to include consumer products used in everyday life, such as coolers, phone and tablet cases, backpacks, and drinkware. Every Pelican product is designed and built to last a lifetime, reflecting our unwavering commitment to quality, durability, and customer satisfaction. Pelican Products is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

DAC Beachcroft

About the Role Reporting to the Regional Facilities Manager, this Office and Facilities Support position provides essential administrative and operational support to the Dublin office's lawyers and support staff. This role is crucial in maintaining the smooth daily operations of our Dublin office while ensuring all team members have the resources and support they need to deliver exceptional legal services to our clients. Key Responsibilities Document Management and Administrative Support: Filing, archiving, photocopying, scanning, and binding documents with meticulous attention to detail Managing large print jobs and ensuring timely completion of printing tasks Building court booklets and other specialized legal documents as required by the legal teams Maintaining organized filing systems and ensuring easy retrieval of important documents Supporting document preparation for client meetings and court proceedings Mail and Communication Management: Sorting, scanning, and distributing post efficiently across all departments Managing post office deliveries and ensuring timely distribution of correspondence Coordinating internal communications and ensuring confidential materials are handled appropriately Reception and Front of House Duties: Providing professional reception coverage when required Preparing meeting rooms to professional standards for client meetings and internal conferences Managing refreshment services for meetings and events Greeting clients and visitors with professionalism and ensuring a positive first impression Handling telephone inquiries and directing calls appropriately Compliance and Security: Handling confidential information strictly in line with the firm's data security protocols Maintaining awareness of regulatory requirements and compliance standards Supporting risk management initiatives and ensuring adherence to firm policies Future Development Opportunities: Potential progression to assist with court clerking duties Opportunity to develop specialized legal administrative skills Supporting various ad-hoc projects to enhance operational efficiency Requirements Essential Skills and Attributes: Flexible, can-do approach with enthusiasm for varied tasks Exceptional organizational skills with ability to prioritize and manage constantly changing workloads Outstanding attention to detail and accuracy in all work Strong decision-making capabilities within areas of responsibility Ability to work independently with minimal supervision while knowing when to seek guidance Excellent teamwork skills with ability to work collaboratively under tight deadlines Technical Competencies: Proficient knowledge of Microsoft 365 package, particularly Excel and Word Comfortable with office equipment including printers, scanners, and binding machines Ability to learn new software systems and technology as required Personal Qualities: Strong communication skills with positive and enthusiastic approach Professional demeanor suitable for client-facing interactions Willingness to perform repetitive or physically demanding tasks as part of daily responsibilities Adaptability to changing priorities and business needs Commitment to maintaining confidentiality and professional standards About DAC Beachcroft We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK's top-five housebuilders. We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe. Our Commitment to Diversity and Inclusion At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities. Benefits and Flexible Working We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.

Al Sihamiya Holding Group

About the Role We are seeking enthusiastic and customer-focused Waiters and Waitresses to join our dynamic dining team. This permanent position offers the opportunity to create memorable experiences for guests while working in a collaborative restaurant environment. The ideal candidate will demonstrate exceptional service skills and contribute to maintaining our high standards of hospitality excellence. Key Responsibilities Greet and seat customers in a warm, friendly, and professional manner, creating a positive first impression Take accurate food and beverage orders using point-of-sale systems and relay information clearly to kitchen staff Serve food and drinks promptly and efficiently while maintaining presentation standards Monitor dining areas to ensure tables are clean, properly set, and ready for incoming guests Provide menu recommendations and answer questions about ingredients, preparation methods, and dietary accommodations Handle customer inquiries, special requests, and resolve complaints with professionalism and courtesy Process bills accurately and handle various payment methods including cash, credit cards, and digital payments Maintain thorough knowledge of daily specials, wine selections, and seasonal menu items Collaborate effectively with kitchen staff, bartenders, and management to ensure smooth service flow Follow all food safety, hygiene, and health department regulations consistently Assist with opening and closing duties including setup, cleaning, and inventory tasks Support team members during busy periods and maintain positive working relationships Requirements Previous experience in restaurant service, hospitality, or customer-facing roles preferred Strong verbal communication and active listening skills Excellent interpersonal abilities with diverse customer demographics Ability to multitask effectively and work efficiently in fast-paced environments Physical stamina to stand, walk, and carry items for extended periods Well-groomed appearance and professional presentation Positive attitude and genuine enthusiasm for customer service Flexibility to work various shifts including evenings, weekends, and holidays Basic math skills for handling transactions and splitting bills Attention to detail for order accuracy and table maintenance Ability to work collaboratively as part of a team Reliable transportation and punctual attendance What We Offer Competitive compensation package Opportunities for professional development and advancement within the hospitality industry Supportive team environment with ongoing training Flexible scheduling to accommodate work-life balance when possible Hands-on experience in restaurant operations and customer service excellence This in-person position requires dedication to providing outstanding service while maintaining our commitment to creating exceptional dining experiences for every guest.

Options Pilates

Part-Time Administrative Assistant – Hong Kong About the Role We are seeking a motivated and organized individual to join our dynamic fitness studio team in a client-focused administrative role. This part-time position offers an excellent opportunity to gain experience in the health and wellness industry while developing valuable administrative and customer service skills. The ideal candidate will thrive in a fast-paced environment and demonstrate genuine enthusiasm for supporting clients on their fitness journey. Position Details Part-time schedule: 3 working days per week, 4 hours per day Weekend availability required Location: Central, Hong Kong 4-month probationary period with comprehensive on-the-job training Key Responsibilities Front-of-House & Client Experience Warmly greet and assist walk-in clients, creating a welcoming studio atmosphere Manage reception operations including client check-ins and facility access Provide comprehensive information about classes, programs, and studio policies Support new client onboarding process and orientation sessions Handle client inquiries with professionalism and resolve issues promptly Maintain positive client relationships through exceptional service delivery Administrative & Booking Management Process class bookings, cancellations, and confirmations across multiple platforms including phone, email, and messaging systems Handle payment processing and maintain accurate financial records Follow up on outstanding fees and coordinate payment plans when necessary Coordinate student scheduling for courses, workshops, and certification exams Ensure data accuracy across all booking systems and client databases Generate reports on class attendance and booking trends Studio Operations Support Collaborate with instructors regarding studio capacity, equipment needs, and scheduling requirements Maintain pristine reception and studio areas, ensuring professional presentation at all times Conduct regular inventory checks and coordinate supply orders for studio materials and retail items Support facility maintenance by reporting issues and coordinating repairs Take full ownership of daily reception operations and opening/closing procedures Assist with special events, workshops, and promotional activities Reporting & Administrative Support Provide regular operational updates to management team Assist with marketing initiatives including social media content coordination Support instructor scheduling and substitute coordination Handle general correspondence and maintain organized filing systems Perform additional administrative duties as business needs require Requirements Essential Qualifications Friendly, professional demeanor with excellent interpersonal skills Strong organizational abilities with keen attention to detail Enthusiasm for fitness, wellness, and helping others achieve their goals Excellent verbal and written communication skills in English Proven ability to multitask effectively in a fast-paced environment Self-motivated with ability to work independently and take initiative Reliable, punctual, and committed to team collaboration Hong Kong citizenship or permanent residency required Preferred Experience Previous experience in customer service, hospitality, or administrative roles Familiarity with booking systems and payment processing Basic computer proficiency including email and scheduling software Interest in or knowledge of Pilates and fitness industry Benefits & Development Opportunities Competitive compensation with progression opportunities Mandatory Provident Fund (MPF) contributions included Comprehensive on-the-job training program Complimentary access to group Pilates classes (subject to availability) Discounted rates on private Pilates sessions and workshops Clear career progression pathways including advancement to supervisory and managerial positions Opportunity to work with internationally certified instructors Exposure to diverse client base and multicultural work environment Flexible part-time schedule supporting work-life balance About the Company Founded in 2009, Options Pilates stands as the pioneering international chain of Pilates and Movement studios worldwide. With established locations across Singapore, Hong Kong, and Dubai, we have built a reputation for excellence in delivering comprehensive Pilates programs. Our offerings include diverse class formats, specialized workshops, and professional instructor training certifications that meet international standards. We pride ourselves on creating inclusive environments where clients of all fitness levels can achieve their wellness goals while receiving expert guidance from our certified professionals.

ESB

About the Role Are you looking to begin or further your career in Customer Service? ESB Networks is seeking Customer Service Advisors to join our Customer Care Centre based in Wilton, Co. Cork. This is an excellent opportunity to develop your career with Ireland's leading energy utility while supporting electricity customers across the country. Our Customer Service Advisors support electricity customers throughout Ireland, dealing with and resolving a broad range of customer queries in a dynamic, high-volume environment. As part of a highly skilled, externally CCA accredited team, you will deliver first-class customer service across various customer channels including calls, emails, and application processing. Key Responsibilities Handle external and internal customer queries promptly and professionally across multiple communication channels Listen actively to customers to anticipate and understand their specific needs and concerns Take all necessary steps to satisfy customers' needs efficiently and accurately, communicating solutions through first contact resolution where possible Complete all tasks in a professional manner, consistently prioritising customers' needs while safeguarding their confidentiality Maintain the integrity of ESB Networks IT systems by completing all appropriate updates promptly and accurately Serve as the primary representative of ESB Networks to all customers you engage with, upholding company values and standards Process emergency and loss of supply calls with appropriate urgency and care Handle requests for new electricity supply connections and guide customers through the application process Process meter readings and manage related customer inquiries Address supplier-related queries and coordinate with relevant teams for resolution Schedule and manage work programmes in coordination with field operations Provide comprehensive support to electricity suppliers and trade partners Process applications for new connections, ensuring compliance with regulations and company procedures Support Pay As You Go Metering services and related customer needs Maintain detailed records of customer interactions and follow up on outstanding issues Collaborate with internal teams to escalate complex issues and ensure customer satisfaction Stay updated on industry regulations, company policies, and system changes Work Schedule Customer Service Advisors work 5 days per week on a full-time basis, totaling 36.25 hours per week (7.25 hours per day). Operating hours are between 7:30am-8pm, Monday through Saturday. Shift schedules are provided one month in advance, with flexibility to swap shifts where operationally feasible. Requirements Leaving Certificate qualification is essential Experience working in a customer-focused environment, preferably with a demonstrated track record of providing excellent customer service across various channels Excellent telephone interaction and communication skills with the ability to remain calm under pressure Strong IT and numeric skills, including proficiency with Microsoft Outlook and ability to learn new software systems High level of accuracy and attention to detail in all work activities Initiative and problem-solving skills with the ability to think critically and find solutions Ability to thrive in a fast-paced environment while maintaining quality standards Capacity to learn and apply new systems and procedures quickly and effectively Strong interpersonal skills and ability to work collaboratively within a team environment Flexibility to adapt to changing priorities and operational requirements Professional demeanor with excellent written and verbal communication skills Training and Development Successful candidates will receive a comprehensive onboarding experience including classroom training, on-the-job learning, and dedicated mentoring support. The first 6 months require full on-site attendance in line with our Customer Care Centre's learning and development procedures. Work Location and Flexibility Based in Wilton, Co. Cork, Ireland. Following successful completion of your probation period, you may be eligible for hybrid working arrangements (within the Republic of Ireland) on a 50/50 basis, combining workplace attendance with remote work options. All hybrid working arrangements are subject to ongoing review based on operational requirements and performance standards. Why Work With Us Opportunity to contribute to Ireland's transition to a net-zero carbon future Comprehensive career development through structured mentoring and training programmes Corporate Social Responsibility opportunities to make a positive community impact Active sports and social clubs for work-life balance Extensive networking opportunities across the organization Access to Credit Union services Generous pension scheme for long-term financial security Comprehensive staff well-being programmes and support services Generous parental leave entitlements supporting work-life integration Strong values-based and inclusive culture promoting diversity, equity and inclusion Collaborative team environment guided by Core Values: Courageous, Caring, Driven and Trusted Competitive compensation package and attractive benefits **About

Trinity College Dublin

About the Role Trinity College Dublin's School of Social Work and Social Policy seeks a dedicated Research Support Officer to strengthen and consolidate research activities within the School. This part-time position (0.7 FTE) offers an exciting opportunity to work at Ireland's leading university, ranked 75th globally, supporting cutting-edge research in social work and social policy. This is a fixed-term contract for 3 years, with the role designed to provide essential administrative support while the School evaluates long-term research support needs. Key Responsibilities Serve as the primary point of contact for academic staff seeking assistance with research grants, funding applications, and project administration Support the implementation and advancement of the School's strategic research agenda Coordinate research project administration from inception through completion, ensuring compliance with university and funding body requirements Assist with grant application preparation, including budget development, timeline management, and documentation coordination Maintain comprehensive records of research activities, funding opportunities, and project outcomes Facilitate communication between researchers, administrative departments, and external funding bodies Support research dissemination activities, including conference organization, publication coordination, and knowledge exchange events Monitor research project timelines and deliverables, providing regular updates to academic staff and management Assist with research impact measurement and reporting requirements Coordinate ethics applications and ensure compliance with research governance standards Support visiting researchers and collaborative partnerships Contribute to the development of research support processes and best practices within the School Essential Requirements Third-level qualification in a relevant field such as social sciences, business administration, or research management Demonstrated experience in research administration, project coordination, or similar administrative roles Strong organizational and project management skills with attention to detail Excellent written and verbal communication skills Proven ability to work independently, show initiative, and resolve problems effectively Experience working with multiple stakeholders and managing competing priorities Proficiency in Microsoft Office Suite and database management Understanding of research funding landscapes and grant application processes Knowledge of university administrative systems and procedures Ability to maintain confidentiality and handle sensitive information appropriately Desirable Requirements Previous experience in higher education or research institution environment Familiarity with social work, social policy, or related academic disciplines Experience with research ethics procedures and compliance requirements Knowledge of EU and Irish research funding schemes Experience supporting academic publication and dissemination activities What We Offer Trinity College Dublin provides a supportive and collaborative working environment within Ireland's most prestigious university. As part of our commitment to work-life balance and creating a family-friendly workplace, we offer flexible working arrangements where possible. The University holds an Athena Swan Silver Award, demonstrating our dedication to gender equality and inclusive practices. Our Values At Trinity, we center our values around belonging, respect, collaboration, accountability, imagination, and environmental sustainability. We are committed to equality, diversity, and inclusion, welcoming applications from all qualified individuals regardless of background, including those with disabilities, non-traditional career paths, family responsibilities, and international candidates. This role offers the opportunity to contribute meaningfully to impactful research in social work and social policy while working alongside distinguished academics and researchers in a historic and innovative university setting.

MAERSK

About the Role As a Customer Experience Agent at Maersk, you will play a vital part in our success by owning and managing the complete customer experience throughout the logistics lifecycle. You will serve as the primary point of contact for key customers, ensuring smooth execution of end-to-end shipment processes while maintaining compliance with company procedures and customer agreements. This role requires you to own all customer issues and facilitate their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class customer service. You will work closely with customers as well as internal and external stakeholders, maintaining focus on voice of customer, process efficiency, and business growth. This position offers an exciting career opportunity in an international, challenging business environment known for diversity and operating at a high pace. Key Responsibilities Customer Relationship Management: Actively build strong relationships with customers and gain deep understanding of their business, service needs, drivers, and desires Serve as primary point of contact for assigned customer accounts Manage customer onboarding and relationship development processes Proactively follow up and keep customers informed of any issues or changes to their shipments Operational Excellence: Manage end-to-end shipment processes in compliance with company procedures and customer agreements Ensure smooth execution of complete logistics lifecycle from booking to delivery Handle exception management and provide timely resolutions to operational challenges Monitor and achieve key performance indicators (KPIs) consistently Focus on high-quality data management to maintain standards across all assignments Customer Service Delivery: Respond to all customer inquiries in a timely and accurate manner Take ownership of customer issues and resolve them with urgency and responsibility Deliver best-in-class customer service experience across all touchpoints Handle contract and dispute management effectively Manage customer cases through comprehensive case management processes Process Improvement: Regularly review and update Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) Look for improvements in ways of working to drive service delivery excellence Increase business efficiency through innovative problem-solving approaches Handle challenging situations with diplomacy and professionalism Requirements Experience & Background: Minimum 2 years of professional experience in Supply Chain Management (SCM) customer-facing roles Practical experience in Ocean Freight or Freight Forwarding operations Technical knowledge and hands-on experience in the logistics industry Demonstrated experience in stakeholder management and customer relationship building Technical Skills: Proficiency in automation tools, particularly Excel and PowerBI Strong analytical and data management capabilities Understanding of logistics processes and industry best practices Ability to work with various logistics management systems and platforms Language & Communication: Native Vietnamese proficiency required Fluent English language skills (written and verbal) Excellent verbal, written, and presentation communication skills Ability to communicate effectively with diverse stakeholders across different cultures Core Competencies: Customer Centricity: Ability to understand customers' situations, perceptions, and expectations while putting customer needs at the core of all decisions Detail-Oriented Approach: Careful attention to daily operations with focus on accuracy and quality Problem-Solving: Strong analytical skills and ability to resolve complex logistics challenges Teamwork: Collaborative approach to working with others across business units to achieve results Positive Attitude: Proactive and solution-oriented mindset with professional demeanor About Maersk Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning, working hard to ensure that our organization reflects and understands the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics, harnessing cutting-edge technologies and unlocking opportunities on a global scale. What We Offer This position offers an exciting career opportunity where you will focus on creating valuable relationships with current and new customers while working with highly professional teams in an environment where you will be valued, recognized, and well rewarded. You will collaborate with amazing and diverse colleagues who share a deep sense of commitment to live our values and go all the way for our customers, society, and for each other. Maersk is committed to a diverse and inclusive workplace,