Quality Contact Solutions
**Entry-Level Technical Support Specialist - Call Scripting Systems** **Position Overview** We are seeking an entry-level Technical Support Specialist to join our dynamic team supporting client/server and online systems, with a specialized focus on agent call scripting. This role offers an excellent opportunity to work with diverse clients across various industries throughout our AnswerNet network in the US and Canada. **Key Responsibilities** - Provide comprehensive support for call scripting systems and related technologies - Perform analysis, design, development, and reporting for sites across our network - Collaborate with internal technical teams and both internal and external customers to define requirements, propose solutions, and negotiate project timelines - Utilize Call Scripter software to create and maintain call center agent scripts - Participate in technical design and development of functional specifications for new call scripts, enhancements, and system maintenance - Develop and execute comprehensive test plans, working closely with internal users to secure approvals - Support additional technical project duties as assigned **Required Qualifications** **Technical Skills:** - Professional experience with web scripting technologies including HTML, CSS, JavaScript, and jQuery - Working knowledge of SQL queries and relational databases (MySQL, MS SQL Server, or similar) - Proficiency with Windows and web-based applications - Understanding of basic networking and internet protocols - Experience with software installation, support, and troubleshooting - Strong proficiency in Microsoft Office products, particularly Excel **Essential Soft Skills:** - Strong desire to continuously learn new skills and enhance existing capabilities - Ability to thrive in a fast-paced, dynamic work environment - Exceptional organizational skills with keen attention to detail - Proven ability to manage multiple concurrent projects effectively - Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders - Strong interpersonal skills and ability to build effective working relationships with peers, leadership, and business partners - Outstanding planning, organization, and critical thinking abilities - Superior problem-solving aptitude and decision-making skills **Work Arrangement** This is a 100% remote position. Candidates must be available to work during US business hours. Join our team and contribute to supporting diverse client needs while developing your technical expertise in a collaborative, growth-oriented environment.
Life Journey Education
**About Life Journey Global** Life Journey Global is an international education consulting company headquartered in Japan and Canada, dedicated to helping students discover their global potential through study-abroad and international programs. Our multicultural team operates across Japan, Canada, Taiwan, Europe, and Latin America, guiding students from diverse backgrounds to achieve personal growth through education and exploration. Our mission is simple: "To turn studying abroad into a life journey — not just a destination." **Position Overview** We are seeking a Spanish-Speaking Student Success Mentor to join our growing international team. This role is ideal for independent, well-connected professionals in the education or study-abroad industry who are passionate about mentoring students, developing partnerships, and making a positive impact on young learners' global futures. **Key Responsibilities** **Student Mentoring and Consultation** - Provide one-on-one guidance to students through every stage of their study-abroad experience — from application to adjustment abroad **Client Support and Relationship Management** - Maintain long-term relationships with students and families, ensuring exceptional support before, during, and after their study-abroad program **Networking and Outreach** - Use your professional network in the education or study-abroad industry to connect with potential students and partner institutions - Identify and pursue collaboration opportunities with schools, language centers, and educational agencies **Business Development & Partnership Coordination** - Represent Life Journey Global in meetings with schools and organizations to share program information, establish collaborations, and strengthen relationships **Event Participation & Facilitation** - Participate in international education fairs and virtual events to promote Life Journey's programs - Organize or co-host webinars, orientations, and info sessions for students and parents **Communication & Coordination** - Manage communication efficiently through various digital platforms, ensuring smooth coordination across time zones **Requirements** **Language Proficiency** - Fluent in Spanish and English (written and spoken) - Portuguese proficiency is a strong plus, but not mandatory - Additional languages such as Japanese, Mandarin Chinese, or French are a bonus **Experience Abroad** - Significant study-abroad or international living experience that demonstrates strong cross-cultural understanding **Industry Experience** - At least 2 years of experience in the study-abroad, international education, or language-training sector **Professional Network** - Must have an existing network in the education or study-abroad industry and the ability to independently engage new clients or institutional partners **Mentorship Mindset** - Genuine passion for guiding international students and helping them succeed academically, culturally, and personally **Communication & Organizational Skills** - Excellent communication, presentation, and time-management skills **Digital Proficiency (Required)** Comfortable using: - Google Workspace (Docs, Sheets, Slides) - Canva (for presentations or marketing visuals) - Various communication platforms - Asana (task management) - ChatGPT (research and idea generation) **Independence & Initiative** - Able to manage responsibilities autonomously, prioritize tasks, and adapt to changing needs in a dynamic international setting **Ideal Candidate** We are looking for individuals who: - Have prior experience working in education consulting, study-abroad agencies, or international schools - Have a broad professional network and can generate new collaborations independently - Are motivated by meaningful student success stories, not just sales - Thrive in remote, multicultural, and flexible environments **Work Location** Remote / Flexible (Preference for candidates based in Mexico, Colombia, Spain, Chile, Argentina, or Latin America) **Compensation & Benefits** - Contract/Commission position - Pay: Up to $100,000.00 per year **Join Life Journey Global — and help students around the world begin their life-changing journey.**
Life Journey Education
**About Life Journey Global** Life Journey Global is an international education consulting company headquartered in Japan and Canada, dedicated to helping students discover their global potential through study-abroad and international programs. Our multicultural team operates across Japan, Canada, Taiwan, Europe, and Latin America, guiding students from diverse backgrounds to achieve personal growth through education and exploration. Our mission is simple: "To turn studying abroad into a life journey — not just a destination." **Job Overview** We are seeking a Spanish-Speaking Student Success Mentor to join our growing international team. This role is ideal for independent, well-connected professionals in the education or study-abroad industry who are passionate about mentoring students, developing partnerships, and making a positive impact on young learners' global futures. **Key Responsibilities** **Student Mentoring and Consultation** • Provide one-on-one guidance to students through every stage of their study-abroad experience — from application to adjustment abroad **Client Support and Relationship Management** • Maintain long-term relationships with students and families, ensuring exceptional support before, during, and after their study-abroad program **Networking and Outreach** • Use your professional network in the education or study-abroad industry to connect with potential students and partner institutions • Identify and pursue collaboration opportunities with schools, language centers, and educational agencies **Business Development & Partnership Coordination** • Represent Life Journey Global in meetings with schools and organizations to share program information, establish collaborations, and strengthen relationships **Event Participation & Facilitation** • Participate in international education fairs and virtual events to promote Life Journey's programs • Organize or co-host webinars, orientations, and info sessions for students and parents **Communication & Coordination** • Manage communication efficiently through various digital platforms, ensuring smooth coordination across time zones **Requirements** **Language Proficiency** • Fluent in Spanish and English (written and spoken) • Portuguese proficiency is a strong plus, but not mandatory • Additional languages such as Japanese, Mandarin Chinese, or French are a bonus **Experience Abroad** • Significant study-abroad or international living experience that demonstrates strong cross-cultural understanding **Industry Experience** • At least 2 years of experience in the study-abroad, international education, or language-training sector **Professional Network** • Applicants must have an existing network in the education or study-abroad industry and the ability to independently engage new clients or institutional partners **Mentorship Mindset** • Genuine passion for guiding international students and helping them succeed academically, culturally, and personally **Communication & Organizational Skills** • Excellent communication, presentation, and time-management skills **Digital Proficiency (Required)** Comfortable using: • Google Workspace (Docs, Sheets, Slides) • Canva (for presentations or marketing visuals) • Various communication platforms • Asana (task management) • ChatGPT (research and idea generation) **Independence & Initiative** • Able to manage responsibilities autonomously, prioritize tasks, and adapt to changing needs in a dynamic international setting **Ideal Candidate** We are looking for individuals who: • Have prior experience working in education consulting, study-abroad agencies, or international schools • Have a broad professional network and can generate new collaborations independently • Are motivated by meaningful student success stories, not just sales • Thrive in remote, multicultural, and flexible environments **Work Location** Remote / Flexible (Preference for candidates based in Mexico, Colombia, Spain, Chile, Argentina, or Latin America) **Compensation** Contract, Commission-based position Pay: Up to $100,000.00 per year Join Life Journey Global — and help students around the world begin their life-changing journey.