Customer Service Jobs

22 jobs found - Page 1 of 3

WASAYA AIRWAYS

**Reservations Agent - Remote** **Department:** Reservations **Status:** Full Time **Location:** Remote **About the Role** We are seeking a dedicated Reservations Agent to join our Customer Care Centre team. Reporting to the Reservations Supervisor, you will play a vital role in processing customer reservations while ensuring all travel arrangements are completed effectively and cost-efficiently in accordance with Wasaya's Customer Care Standards. **Key Responsibilities** **Customer Service & Communication** - Answer phones professionally and promptly, responding to customer requests and inquiries - Provide service information and resolve customer complaints per company policy - Maintain superior telephone manners and strong interpersonal skills - Uphold Wasaya's Customer Care Commitments to internal and external customers **Reservation Management** - Create and manage reservations using established reservation systems - Book and track employee non-revenue travel and buddy passes - Enter payments and transfer credits for reservations - Check aircraft availability and book flights with approved carriers - Prepare and provide detailed travel itineraries **Administrative Duties** - Maintain accurate flight passenger records and non-revenue personnel information - Transmit passenger flight information to Northern Station Agents - Monitor Day of Flight Operations through Wasaya SOCC - Complete monthly client travel reports and assist with billing - Ensure contract maintenance billing accuracy - Attend meetings and record minutes as required **Training & Support** - Assist with new agent training - Liaise with authorized client representatives for travel information - Handle manifests, coordinate with northern agents, and manage email correspondence **Required Qualifications** **Education & Experience** - High school diploma or equivalent - 1-2 years of airline reservations experience preferred (or equivalent combination of post-secondary education and related work experience) **Technical Skills** - Excellent computer skills, MS-Office proficiency preferred - Proficient in internet and email usage - Knowledge of computer reservation systems (Amelia experience is an asset) - Experience with airline or travel agency reservation systems preferred **Essential Skills** - Strong customer service and troubleshooting abilities - Excellent verbal and written communication skills - Superior attention to detail and accuracy - Ability to work under pressure with minimal supervision - Capability to maintain confidentiality and handle sensitive information - Strong team collaboration skills while being able to work independently **Preferred Assets** - Knowledge of regions serviced by Wasaya's scheduled service - Previous airline industry experience - Ability to communicate in Oji-Cree or Ojibway - Experience with or knowledge of First Nations Organizations **Working Conditions** - Remote work capability required - Overtime and on-call availability as needed - Weekend work required - Ability to lift or move up to 10lbs - Manual dexterity required for desktop computer operation Join our team and contribute to delivering exceptional customer service while supporting vital transportation services to northern communities.

Remote, Canada
Full-time

LEVEL UP HQ.

**Pilates Instructor - International Opportunity in Bahrain** Join a dynamic, brand-new Pilates studio in Bahrain and embark on an exciting international career journey! We are seeking passionate Mat & Reformer Pilates instructors to join our supportive, collaborative team and work with a diverse international client base. This opportunity is perfect for both newly certified and experienced instructors looking for professional growth and an international lifestyle change. **What We Offer:** • Tax-free full-time salary (BD750 - BD900 per month) • Complete visa sponsorship and medical insurance • One-way flight to Bahrain provided • Annual return flight home • Monthly living allowance for comfortable settling • Career development and growth opportunities • Supportive, collaborative team environment **Requirements:** • Mat & Reformer Pilates certification • Passion for teaching and delivering exceptional client experiences • Excellent communication and interpersonal skills • Willingness to relocate internationally • Open to both newly certified and experienced instructors **Timeline:** Applications are reviewed on a rolling basis with video call interviews. Successful candidates can expect to start within 6-8 weeks, subject to visa processing. **Position Details:** • Job Type: Full-time, in-person • Application Deadline: December 27, 2025 • Expected Start Date: January 15, 2026 • International applicants encouraged to apply Take the next step in your Pilates career while experiencing life in the vibrant Kingdom of Bahrain!

Riffa, Bahrain
Full-time

Single Origin

**Supervisor Barista** **Location:** Isa Town, Kingdom of Bahrain **About Us:** Single Origin is an artisan bakery and café passionate about delivering fresh, handcrafted baked goods and specialty coffee experiences. We pride ourselves on quality, creativity, and heartfelt service, creating a welcoming space for our customers and team alike. **Position Overview:** We are seeking an experienced, motivated, and leadership-driven Supervisor Barista to oversee our Front of House (FOH) operations. The ideal candidate will combine a passion for specialty coffee and hospitality with strong supervisory skills, ensuring smooth daily operations, excellent customer experiences, and effective management of the FOH team. This role serves as the main point of contact for FOH staff and reports directly to the founder. **Key Responsibilities:** • Supervise and support the FOH team, ensuring high standards of service and professionalism at all times • Act as the first point of contact for customer feedback and complaints, resolving issues promptly and respectfully • Oversee daily FOH operations, ensuring efficiency, cleanliness, and smooth service flow • Assist in staff training, mentoring, and performance monitoring to build a strong and motivated team • Handle staff scheduling and ensure adequate coverage during peak and off-peak hours • Maintain knowledge of café menu, products, and seasonal offerings to support staff and assist customers • Ensure proper use, care, and cleanliness of coffee equipment and FOH areas • Communicate directly with the founder regarding operational updates, customer concerns, and staff performance • Lead by example by providing excellent coffee service and hospitality **Requirements:** • Minimum 3 years of F&B experience required • Proven experience as a Barista with prior supervisory or team leader responsibilities • Must have supervised staff before and possess a strong personality for leadership • Strong leadership, communication, and organizational skills • Ability to remain calm and solution-oriented in high-pressure situations • Excellent customer service and conflict-resolution skills • High attention to detail and commitment to quality • Flexibility to work varied shifts, including weekends and evenings **Preferred Qualifications:** • Bahraini National, registered in MLSD or qualified to register, or transferrable work visa for expats • Diploma or relevant hospitality training is an advantage • Previous experience in specialty coffee shops or artisan cafés is a must **What We Offer:** • Competitive salary and service tips • Staff discounts on bakery and café products • Training and leadership development opportunities • Positive, dynamic, and supportive work environment **Job Type:** Full-time

Manama, Bahrain
Full-time

Manulife

**Senior Customer Service Representative - Customer Call Centre** The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Customer Service Representatives with the resources to solve critical problems for the future of our business, which is why we need you. **Position Responsibilities:** • Handle enquiries and requests for group medical, individual financial and wealth management products from customers • Manage and resolve customer queries and requests via phone and email with professional and tactful customer service skills • Provide support to management and recommend productivity/service improvements • Ensure accuracy and compliance of all requests are completed to high quality standards • Support ad-hoc tasks to achieve desired business objectives **Required Qualifications:** • 3+ years of customer service experience preferred (fresh graduates will also be considered) • HKDSE/HKCEE/diploma qualification required • IIQE 1,3,5 certification preferred • Previous call centre/service centre experience preferred • Experience with individual financial products, life insurance, group life and medical insurance, or wealth management products preferred • Excellent telephone manner with strong interpersonal skills • Mature and pleasant personality • Self-motivated with ability to work independently • Excellent service attitude and commitment to customer follow-through • Strong adherence to quality standards • Fast and accurate typing skills (45+ wpm) and proficiency in Word/Excel • Excellent communication skills in English and Chinese, both written and spoken **What We Offer:** When you join our team, we'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. **About Manulife** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. **Working Arrangement:** Hybrid Manulife is an Equal Opportunity Employer committed to diversity and inclusion. We strive to attract, develop and retain a workforce that reflects the diversity of our customers and foster an inclusive work environment. We are committed to fair recruitment, retention, advancement and compensation without discrimination based on race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, creed, sex, sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. We prioritize removing barriers to provide equal access to employment and will work with applicants who request reasonable accommodations during the application process.

Hong Kong, Hong Kong
Full-time

Manulife

**Senior Customer Service Representative** The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in empowering our Senior Customer Service Representatives with the resources to solve critical problems for the future of our business. **Position Responsibilities:** • Complete pre-defined volume of outbound calls within service turnaround time while maintaining quality standards • Resolve customer requests within standard response times and gather necessary information to support problem resolution, including escalation to management when appropriate • Collaborate with cross-functional teams to ensure timely resolution of customer requests and issues • Maintain accurate records of requests and resolutions, ensuring assigned tasks are completed within standard service time with high quality • Provide management support and recommend productivity/service improvements • Support ad-hoc tasks to achieve desired business results **Required Qualifications:** • 2+ years of customer service experience preferred • HKDSE/HKCEE/diploma qualification required • IIQE 1, 3, 5 certification preferred • Call centre/service centre experience preferred • Experience with Individual Financial Products, MPF, group life and medical insurance, or financial and wealth management products preferred • Excellent telephone manner with strong interpersonal skills • Mature and pleasant personality • Self-motivated with ability to work independently • Outstanding service attitude with commitment to following through on customer promises • Strong adherence to quality standards • Proficiency in MS Word, Excel, and PowerPoint • Excellent written and verbal communication skills in English and Chinese **What We Offer:** • Opportunities to learn and grow your desired career path • Recognition and support in a flexible environment where well-being and inclusion are prioritized • Chance to shape the future as part of our global team **About Manulife** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. We are committed to creating an inclusive workplace that embraces the strength of diverse cultures and individuals. **Working Arrangement:** Hybrid Manulife is an Equal Opportunity Employer committed to fair recruitment, retention, advancement, and compensation. We provide reasonable accommodations during the application process for applicants who request them.

Hong Kong, Hong Kong
Full-time

Klarra

**Return & Exchange Policy** We stand behind the quality of our products and want you to be completely satisfied with your purchase. Please review our return and exchange guidelines below. **ONLINE ORDERS** **Return Timeline:** - Singapore orders: 14 calendar days - International orders: 45 calendar days **Return Requirements:** Items must be in original condition with all tags attached, unworn, unwashed, and unaltered. Products must be free from fragrance, deodorant, or any scents. Shoes should only be tried on indoors and returned in original packaging with all tags and stickers intact. Items must be purchased directly from our website and are eligible for one-time return or exchange only. **Return Options:** - Store credit (valid for 6 months, redeemable online and in-store) - Exchange for equal or higher value item (price difference applies for upgrades; no refunds for lower value exchanges) **Return Methods:** - Mail returns: Send to 1 Pemimpin Drive #07-05 One Pemimpin, Singapore 576151 (Weekdays, 10am–5pm) using trackable courier service - In-store drop-off: ION Orchard B3-33 during return window **Important Notes:** Items purchased with store credit cannot be returned or exchanged. Sale items, accessories, CO products, and purchases made with promotional codes are final sale. Items returned in unsuitable condition may be sent back to customer. **STORE PURCHASES** We offer exchanges only for in-store purchases within 14 calendar days. Exchanges must be for equal or higher value items in original condition with tags attached, free from fragrance, and eligible for one-time exchange per receipt only. Store purchases are not eligible for store credits or refunds. Tax-refunded purchases and items bought with store credits cannot be exchanged. The same product exclusions apply as online orders. **DEFECTIVE OR INCORRECT ITEMS** If you receive a defective or incorrect item, please report the issue with your order number, clear photos, and product details including code, size, and color. Items must be in original condition and purchased directly from our website for review. Thank you for being part of our community. We appreciate your business and are committed to providing exceptional service.

Singapore, Singapore
Full-time

Filter Ladies Salon

**FILTER Ladies Salon – British-Owned | Fully Booked | High-End Clients** **Location**: Abu Dhabi, UAE **Contract**: Full-Time **Start Date**: Flexible **Salary**: High commission + tips (British stylists average £2500–5k/month equivalent) **About Us** FILTER is a British-owned luxury salon in Abu Dhabi, known for: • UK-qualified hairstylists • Russian nail technicians • A premium expat + Emirati clientele • A fully booked, VIP, Instagram-famous brand We are expanding and opening a second location — meaning we're hiring ONLY the best. **Who We're Looking For** A UK-qualified hairstylist who is: • Confident in colouring, balayage, blonding & cutting • Professional, friendly and well-spoken • Able to work in a fast-paced, luxury environment • Passionate about high standards & client experience • Excited to build a full column quickly (we already have a waitlist) **What We Offer** • High commission structure (earning potential £3–5k per month) • Visa, medical insurance & residency provided • Support for relocation • Full admin + reception support • High-quality products (Schwarzkopf, Kérastase, L'Oréal) • Strong online presence that brings daily new clients • Fully British hairstylist team – no language barriers • A safe, clean, modern workplace with high standards **Daily Responsibilities** • Deliver luxury hair services (colour, cutting, styling) • Maintain exceptional hygiene + service standards • Recommend treatments & retail professionally • Work closely with assistants & reception • Create content for social media (light participation) **Required Qualifications** • NVQ Level 2 or 3 (Hairdressing) • 3+ years salon experience preferred • Strong colouring knowledge (especially blondes) • Ability to work full-time in Abu Dhabi **Why Abu Dhabi?** • Tax-free earnings • Safe, modern, English-speaking • Huge expat community • Sunny weather, beaches, shopping, lifestyle **Job Types**: Full-time, Fixed term contract **Contract length**: 24 months **Pay**: £10,000.00-£15,000.00 per year **Work Location**: In person

London BR3, UK
Full-time

All Cinnamon design

**Housekeeper - Expat Family in Dubai** **About the Role** We are an expat family seeking a dedicated and reliable housekeeper to help maintain our home. We pride ourselves on creating a respectful and friendly work environment where hard work is valued and appreciated. **What We Offer** • Respectful work environment where staff are treated as part of the family • Complete visa sponsorship and health insurance coverage • Competitive salary package including food allowance • Private accommodation provided • Full-time employment with job security **Key Requirements** • Fluent English speaking ability • Current Dubai residency (must already be in Dubai) • Previous experience working with expat households • Strong attention to detail and organizational skills • Proactive approach to household management • Trustworthy and reliable character • Passion for maintaining a clean and organized home environment **Ideal Candidate** We are looking for someone who takes pride in their work, demonstrates initiative in household tasks, and thrives in a family-oriented environment. The successful candidate will be detail-oriented, dependable, and committed to maintaining high standards of cleanliness and organization. **Job Type:** Full-time

Dubai, United Arab Emirates
Full-time

NHS Scotland

**Domestic Services Position - Annan Health Centre** **Position Details:** - 18 hours per week, fixed-term contract for 6 months - Monday to Friday, 1600-2000 hours - May include coverage at Annan Hospital and Greencroft as needed **Role Overview:** We are seeking a dedicated individual to maintain exceptional cleanliness standards within our clinical environments. This position requires attention to detail and commitment to providing a safe, hygienic environment for patients and staff. **About NHS Dumfries and Galloway:** Join our friendly team in beautiful southwest Scotland, where we are committed to providing excellent healthcare services to our community. We offer free, unlimited parking at all hospital sites and are dedicated to supporting our workforce. **Key Information:** - Right to work in the UK is essential - Disclosure Scotland checks may be required - Professional development opportunities available - Supportive working environment **Working Hours Update:** From April 1st, 2026, the Agenda for Change working week will reduce from 37 to 36 hours, with corresponding hourly rate increases to maintain current pay levels. **Equal Opportunities:** NHS Dumfries and Galloway is committed to equality and diversity, welcoming applications from all sections of the community. We strive for a workforce that is truly representative and where every employee feels respected and valued. **Application Requirements:** - Complete online application form with original, authentic responses - No CVs required - Professional registration must be current where applicable - International candidates must verify work visa eligibility This is an excellent opportunity to join a dedicated healthcare team and make a meaningful contribution to patient care in a beautiful Scottish setting.

Annan DG12 5AQ, UK
Full-time

Manulife

**Customer Service Representative - Employee Benefits** **The Opportunity** Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Representatives with the resources to solve critical problems for the future of our business, which is why we need you. **Position Responsibilities:** • Handle enquiries and requests for employee benefits related products (including but not limited to MPF and Group Life and Health) arising from distributors or customers • Handle and resolve customer queries and requests via phone • Ensure accuracy and compliance of all requests to be completed with good quality standards • Support ad-hoc tasks to achieve desired results of business needs **Required Qualifications:** • Prior experience in customer service or call/service centre is a plus, but not required - we will provide training and support to help you succeed • Preferably worked previously in a call centre/service centre environment • Excellent telephone manner with good interpersonal skills • Mature and pleasant personality • Self-motivated and able to work independently • Excellent service attitude and able to follow through on commitments to customers • Adherence to quality standards • Good communication skills in Chinese, both written and spoken **When you join our team:** We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. **Equal Opportunity Employment** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. **Working Arrangement:** In Office

Hong Kong, Hong Kong
Full-time