Coupang
**Company Introduction** We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have maintained since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. **Role Overview** As a Senior Staff Technical Program Manager in Rocket Growth Engineering, you will lead complex, cross-functional programs that enhance Coupang's fulfillment capabilities. You will partner with engineering, operations, and leadership teams to deliver innovative solutions that improve customer experience and accelerate business growth. This role requires strategic thinking, technical depth, and exceptional execution skills to drive impactful results in a fast-paced environment. **What You Will Do** • Drive end-to-end delivery of large-scale technical programs from planning to execution • Collaborate with engineering and business stakeholders to define program scope and objectives • Develop and maintain program roadmaps, timelines, and performance metrics • Identify risks and implement mitigation strategies to ensure successful delivery • Influence senior leadership and cross-functional teams to align on priorities and decisions • Optimize processes and workflows to improve efficiency and scalability • Foster a culture of continuous improvement and innovation within program management **Basic Qualifications** • Minimum 15 years of technical program management experience • Proven success in managing complex, cross-functional programs • Deep knowledge of e-commerce operations and business processes • Strong analytical and problem-solving skills with a data-driven approach • Ability to thrive in a fast-paced, dynamic environment and meet tight deadlines **Preferred Qualifications** • Ability to engage in day-to-day architecture reviews and influence technical decisions to deliver real impact • Experience in startup or high-growth environments • Familiarity with business operations across finance, legal, HR, logistics, and technology • Project management certification (e.g., PMP) • Education in a technical discipline or MBA **Location** Seoul, South Korea (Full expat package provided) **Recruitment Process** Application Review → Phone Interview → Onsite (or Virtual Onsite) Interview → Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. **Additional Information** This position is a full-time regular role that includes a 12-week probationary period, which may be adjusted based on business needs. Job titles and responsibilities may be subject to change depending on the candidate's overall experience. This job posting may close prior to the stated end date if all positions are filled. Coupang reserves the right to rescind employment offers if false information is discovered during the application process.