Al Sihamiya Holding Group

Al Sihamiya Holding Group

About the Role We are seeking enthusiastic and customer-focused Waiters and Waitresses to join our dynamic dining team. This permanent position offers the opportunity to create memorable experiences for guests while working in a collaborative restaurant environment. The ideal candidate will demonstrate exceptional service skills and contribute to maintaining our high standards of hospitality excellence. Key Responsibilities Greet and seat customers in a warm, friendly, and professional manner, creating a positive first impression Take accurate food and beverage orders using point-of-sale systems and relay information clearly to kitchen staff Serve food and drinks promptly and efficiently while maintaining presentation standards Monitor dining areas to ensure tables are clean, properly set, and ready for incoming guests Provide menu recommendations and answer questions about ingredients, preparation methods, and dietary accommodations Handle customer inquiries, special requests, and resolve complaints with professionalism and courtesy Process bills accurately and handle various payment methods including cash, credit cards, and digital payments Maintain thorough knowledge of daily specials, wine selections, and seasonal menu items Collaborate effectively with kitchen staff, bartenders, and management to ensure smooth service flow Follow all food safety, hygiene, and health department regulations consistently Assist with opening and closing duties including setup, cleaning, and inventory tasks Support team members during busy periods and maintain positive working relationships Requirements Previous experience in restaurant service, hospitality, or customer-facing roles preferred Strong verbal communication and active listening skills Excellent interpersonal abilities with diverse customer demographics Ability to multitask effectively and work efficiently in fast-paced environments Physical stamina to stand, walk, and carry items for extended periods Well-groomed appearance and professional presentation Positive attitude and genuine enthusiasm for customer service Flexibility to work various shifts including evenings, weekends, and holidays Basic math skills for handling transactions and splitting bills Attention to detail for order accuracy and table maintenance Ability to work collaboratively as part of a team Reliable transportation and punctual attendance What We Offer Competitive compensation package Opportunities for professional development and advancement within the hospitality industry Supportive team environment with ongoing training Flexible scheduling to accommodate work-life balance when possible Hands-on experience in restaurant operations and customer service excellence This in-person position requires dedication to providing outstanding service while maintaining our commitment to creating exceptional dining experiences for every guest.