Greentec

Greentec

Key Account Manager - Government and Public Sector Greentec International Inc. – Cambridge, ON For 30 years, Greentec has grown and evolved rapidly to become a leader in electronic recycling specializing in the collection, secure data destruction, recycling and recovery of end-of-life electronic waste. Protecting your business and the Environment. Position Overview The Key Account Manager's primary mission is to retain top customers and nurture key relationships over time. In this role, you will become a strategic partner and advisor to clients, discovering new opportunities to work together for mutual benefit and sales growth. Key Responsibilities Develop and maintain trust relationships with a portfolio of major clients in the public sector to ensure customer retention Acquire thorough understanding of key customer needs and requirements Expand relationships with existing customers by continuously proposing solutions that meet their objectives Ensure correct products and services are delivered to customers in a timely manner Serve as the primary communication link between key customers and internal teams Resolve customer issues and complaints to maintain trust and satisfaction Generate new sales opportunities that develop into long-lasting relationships Prepare regular progress reports and forecasts for internal and external stakeholders using key account metrics Draft comprehensive key account plans to set direction and focus on opportunities and priorities Required Competencies Communication Excellence Outstanding communication skills across all channels (in-person, phone, email, cross-functional teams) Comfortable addressing C-suite executives and coordinating with operations managers and sales representatives Strategic Relationship Management Proven ability to nurture strategic relationships with top accounts In-depth knowledge of company operations and customer needs Ability to identify growth opportunities and deliver customized service Strategic Perspective Focus on long-term relationship building over short-term transactions Capability to navigate complex deals and develop mutually beneficial strategies Strong organizational skills to manage multiple moving parts Leadership & Negotiation Skills Natural leadership abilities with confidence to direct customers and manage employees at all levels Exceptional negotiation skills with keen sense of timing Strong presentation abilities and confidence to advocate for company interests Value-Based Selling Ability to demonstrate strategic and financial value to customers Focus on building lifetime customer value Skills to communicate complex value propositions effectively What We Offer Comprehensive training and development opportunities Competitive compensation package Annual profit sharing program Group benefits package Opportunity to make a meaningful environmental impact Employment Requirements As a condition of employment and to comply with industry-related data security standards, this position requires successful completion of a Criminal Background Check. Equal Opportunity Employer Greentec is committed to providing equal employment opportunities. Please inform us if you require accommodations during the recruitment process. This exciting opportunity allows you to influence and drive sales in a collaborative, fast-paced environment while contributing to meaningful environmental impact. We thank all candidates who apply and advise that only those selected for interviews will be contacted.