Redfaire

Redfaire

Workforce Management Specialist Redfaire International | Limerick, Ireland (Hybrid) About Redfaire Redfaire is an international Oracle consulting and technology company, helping organisations transform and optimise their enterprise systems through Oracle Cloud Infrastructure (OCI), Oracle Fusion Cloud applications, JD Edwards, managed services, and digital innovation. Headquartered in Limerick, Ireland, with operations across Europe, North America, and beyond, we combine deep Oracle expertise with a collaborative, customer-focused approach. As a founding member of the Redfaire International alliance, we deliver global capability through a network of trusted partners operating across more than 20 countries. Joining Redfaire means becoming part of an ambitious, growing organisation. We're proud of the culture we've built — one that values collaboration, continuous learning, and delivering outstanding outcomes for our customers. Whatever your role, you'll have the opportunity to make a meaningful contribution while continuing to develop your skills and experience. About the Role The Workforce Management Specialist is a pivotal operational role responsible for ensuring Redfaire has the right consultants, with the right skills, assigned to the right projects at the right time. Working closely with Delivery, Sales, HR, and Practice Leads, you will optimise consultant utilisation, support workforce planning, coordinate recruitment and contractor engagement, and provide the operational insight needed to support business growth and exceptional customer delivery. This role sits at the heart of our professional services operation — central to maximising utilisation, improving forecasting accuracy, and ensuring successful project delivery across our global portfolio. This is a full-time, permanent position operating on a hybrid basis, part-time from our Limerick city headquarters. Responsibilities Resource Planning & Scheduling Own consultant scheduling and resource allocation across all active and pipeline customer projects Match project requirements with consultant skills, availability, and business priorities Manage bench utilisation and coordinate consultant availability, leave planning, and project transitions Maintain and develop the consultant skills matrix, ensuring it accurately reflects current capabilities, certifications, product knowledge, and industry experience Recruitment & Resource Development Support recruitment by identifying resource requirements and assisting HR throughout the hiring process Coordinate contractor engagement, onboarding, and purchase order management Contribute to compliance activities related to workforce planning and contractor management Professional Services Operations Maintain accurate project, consultant, and scheduling data within resource management systems Coordinate project mobilisation activities including onboarding, travel logistics, and consultant readiness Ensure consultant CVs, skills profiles, and certifications remain current and complete Support and manage efficient time recording and utilisation tracking processes Reporting & Business Support Produce regular utilisation, capacity, and forecasting reports for senior stakeholders Analyse trends, identify scheduling conflicts or data anomalies, and proactively highlight risks to management Support operational forecasting processes and contribute to continuous improvement initiatives across the business Stakeholder Collaboration & Continuous Improvement Work closely with Practice Leads, Resource and Project Managers, HR, and Sales to optimise resource deployment Support initiatives to enhance forecasting, utilisation tracking, and reporting accuracy Contribute to the standardisation of resourcing and reporting workflows and other continuous improvement initiatives across the organisation Requirements Bachelor's degree in Business, Management, Project Management, or a related discipline (preferred) 2–4 years' experience in workforce planning, scheduling, resource management, or project coordination Experience within Professional Services, IT Consulting, or Software Delivery is highly desirable Highly organised, resilient, and capable of managing multiple competing priorities in a fast-paced environment Experience with scheduling or project management tools such as Jira, HubSpot, MS Project, or similar platforms Advanced Excel skills are essential; experience with data analysis tools such as SQL, Tableau, or Power BI is desirable Demonstrated capability with data reporting tools and an analytical mindset — comfortable "slicing and dicing" information to surface meaningful insights Prior experience in data analysis and data anomaly detection is required An understanding of ISO or equivalent compliance standards is desirable but not essential Excellent communication and stakeholder management skills, with the ability to engage effectively with senior leaders and geographically dispersed teams What We Offer Career growth within an expanding, globally recognised, award-winning Oracle Partner A **supportive