US Pacific Air Forces

US Pacific Air Forces

**Customer Service Representative - Information, Tickets & Travel Office** **Position Overview:** The 35th Force Support Squadron at Misawa Air Base, Japan, seeks a Customer Service Representative for the Information, Tickets, and Travel (ITT) Office. This role focuses on providing exceptional customer service to military personnel and their families while supporting recreational and travel services. **Key Responsibilities:** - Deliver outstanding customer service for ITT Office operations - Assist customers with information requests, ticket sales, and travel arrangements - Process transactions and maintain accurate records - Provide bilingual support in English and Japanese - Support facility operations based on operational demands **Requirements:** - Fluency in both English and Japanese languages required - Strong communication and interpersonal skills - Customer service experience preferred - Ability to work flexible schedules based on facility needs - Must be eligible to work on a U.S. military installation **Position Details:** - Location: Misawa Air Base, Japan - Employment Type: Flexible category position - Hours: 0-40 hours per week based on operational requirements - Special Note: Military Spouse Preference eligibility is retained if selected This position offers an excellent opportunity to serve the military community while utilizing bilingual skills in a dynamic, multicultural environment.