Global International Affairs Advisor

360 International Adviser | International Office
Waipapa Taumata Rau | University of Auckland

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Te Whiwhinga mahi | About the Role

We are seeking a 360 International Adviser to support and inspire students embarking on life-changing overseas learning experiences. Based in the International Office, this role plays a pivotal part in increasing student participation in learning abroad and ensuring that students are well supported at every stage of their journey.

If you are passionate about international education, enjoy working with students from diverse backgrounds, and thrive in a dynamic, collaborative environment, this could be the role for you.

The 360 International team leads outbound student mobility across the University, including semester-based exchanges with global partner institutions and a wide range of short-term international opportunities. As a 360 International Adviser, you will contribute to the day-to-day delivery of these programmes, combining student advising, marketing and promotion, administration, and stakeholder engagement to support a high-quality student experience.

You will join a collaborative and high-performing team recognised internationally for its work supporting underrepresented cohorts to access global opportunities.

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Ngā Haepapa | Responsibilities

Your responsibilities will include:

• Managing programme administration, including applications, eligibility assessment, documentation, and student records
• Delivering student advising and pastoral support across the full learning abroad lifecycle, including responding to enquiries and supporting student readiness
• Planning and delivering outreach and engagement activities, including events, faculty presentations, and the 360 International Fair
• Developing and implementing marketing and recruitment activity, including digital content, social media, and promotional materials
• Building and maintaining relationships with internal and external stakeholders, including faculties and overseas partner institutions
• Supporting continuous improvement, risk management, and quality assurance, including health, safety, and well-being processes

This is a permanent, full-time position (37.5 hours per week).

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He kōrero mōu | About You

You'll have experience working in a higher education environment, supporting learning abroad and/or student development programmes, and enjoy working alongside students, partner institutions, and university colleagues. You're positive, confident, and collaborative, with a strong focus on delivering an excellent student experience.

Organised, detail-focused, and digitally confident, you bring cultural awareness and a genuine appreciation of diverse perspectives. Approachable and student-centred, you're comfortable juggling competing priorities, communicating clearly with a wide range of audiences, and continuously looking for better ways to support students and improve how things are done.

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E Rapua Ana Mātou | We Are Seeking

• At least two years' experience in an administrative or advisory role within a large, complex organisation, working with multiple stakeholders
• Strong written and verbal communication skills, with the ability to engage effectively across diverse and cross-cultural environments
• Demonstrated commitment to high-quality customer service and stakeholder support
• Well-developed organisational skills, with strong attention to detail and the ability to manage competing priorities under pressure
• Confident using a range of digital tools and systems, with a high level of computer literacy
• Understanding of, or genuine interest in, international education, with tertiary sector experience, overseas experience, or additional language capability considered an advantage

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Ngā Āhuatanga Kei a Mātou | What We Offer

Waipapa Taumata Rau | The University of Auckland is New Zealand's leading university, guided by a commitment to excellence and service to our communities. With more than 6,000 academic and professional staff, we support a diverse community of over 47,000 students. Guided by our values, we work collaboratively to advance knowledge, foster equity and inclusion, and contribute meaningfully to New Zealand's social, cultural, and economic well-being.

We cultivate an environment that supports your growth and rewards excellence. Our staff benefits include:

• Competitive salary and five weeks of annual leave
• Discounted public transport
• Superannuation/KiwiSaver employer contributions, matching up to 6.75%
• Flexible working arrangements, including working from home and flexible hours
• Leading and inclusive parental leave provisions
• Career development opportunities and a range of additional benefits, including discounted insurance, memberships, and on-site amenities

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Equity and Inclusion

The University is committed to meeting its obligations under the