Norwegian-Speaking Customer Care Advisor - Remote Position in Greece

**Customer Care Advisor - Norwegian Speaker (Remote in Greece)** **Company:** Jobs By Nordics AB **Position Type:** Full-time, Permanent **Number of Positions:** 2 **Work Language:** Norwegian **Location:** Greece (100% Remote) **About the Role** Join our client's team as a Norwegian-speaking Customer Care Advisor supporting Miele, a premium German brand renowned for high-quality household appliances and their "Immer Besser" ("Forever Better") philosophy. This is an excellent opportunity for an international career while working remotely from Greece. As a Customer Care Advisor, you'll provide frontline support to Miele customers, helping them with product inquiries, troubleshooting, and service arrangements. **Key Responsibilities:** - Provide customer support via inbound calls, email, and chat - Troubleshoot appliance issues including washing machines, microwaves, ovens, dishwashers, and more - Assist customers in identifying spare parts and serial numbers - Schedule service appointments with Miele technicians - Maintain high professional service standards for all customer inquiries **Work Arrangement & Benefits:** - 100% remote work from anywhere in Greece - Comprehensive relocation package to Athens or Thessaloniki including: - Free flight ticket - 2 weeks hotel accommodation - Housing assistance - Competitive monthly salary with performance bonuses - Fully paid training period plus 2-week nesting period - Rotating shifts, Monday–Sunday **Requirements:** - Native-level or fluent Norwegian (C1 level) - Good English proficiency (B2 level) - Strong communication skills and service-oriented mindset - Comfortable with digital tools and systems - Basic technical or mechanical understanding preferred - Previous customer service experience helpful but not required **About the Project:** Support Miele, a prestigious German manufacturer founded in 1899, specializing in domestic appliances including washing machines, ovens, refrigerators, and vacuum cleaners. Miele operates worldwide and is recognized for exceptional quality and customer experience. **Start Date:** February 27 **Application Deadline:** February 14 Ready to begin your international career journey? Submit your application today for immediate consideration.