Payroll Analyst

**Payroll Analyst - International Payroll Services** **Position Summary** Join our International Payroll Services team as a Payroll Analyst, where you'll play a critical role in ensuring accurate and timely payroll processing across multiple countries. You'll audit payroll operations, resolve complex discrepancies, and analyze data to identify trends and anomalies. This position requires deep expertise in multi-jurisdictional payroll laws and regulations, with the ability to thrive in a fast-paced, global environment. Reports directly to the Payroll Manager. **Key Responsibilities** **Payroll Processing (80%)** - Manage accurate and timely payroll processing for Ireland, England, Switzerland, Germany, Dubai, and Bermuda, with potential expansion to additional countries - Audit vendor work and manual payroll edits including new hires, transfers, incentives, deductions, terminations, leaves, and adjustments - Process, reconcile, and audit data received from payroll vendors - Handle transactions from inbound interfaces (Workday, third-party vendors) - Reconcile and remit third-party payments including deductions, pensions, deferred compensation, and mutual funds - Process supplemental and off-cycle payrolls for expatriates, stock compensation, and board of directors - Validate transactions impacting gross-to-net payroll calculations - Review daily PECI integrations between Workday and ADP Celergo, correcting errors as needed - Prepare and upload batch files per system specifications - Support year-end tax reporting processes - Create on-demand checks and EFTs for payroll corrections **Payroll Governance, Audits, and Controls (20%)** - Verify payroll data accuracy and compliance while identifying anomalies - Maintain and update payroll documentation and standard operating procedures - Address and resolve tax notices from various jurisdictions - Research, plan, test, and implement legislative changes in collaboration with vendors - Test system scenarios and resolve complex customer inquiries - Support payroll accounting including journal entries and month-end reconciliations - Recommend and implement process improvements - Respond to escalated payroll inquiries within established service level agreements - Collaborate with HR teams, vendors, and internal stakeholders to resolve payroll issues - Provide expert guidance on complex payroll matters - Participate in training initiatives and contribute to team knowledge sharing **Required Qualifications** - 4-6 years of payroll processing experience - Bachelor's degree in Finance, Accounting, Business Administration, or equivalent experience - Flexibility to work across multiple time zones supporting global payroll operations - Strong analytical and mathematical aptitude - Comprehensive knowledge of payroll processing, tax principles, and wage & hour legislation - Experience with large-scale HR systems (Workday) and major payroll providers (ADP, Ceridian, UKG) - Exposure to complex payroll scenarios including mobile employees, expatriates, and currency conversions - Proficiency with collaboration platforms (Teams, Zoom, WebEx) **Preferred Qualifications** - Advanced Excel skills including pivot tables and complex nested formulas - Demonstrated ability to maintain strict confidentiality with sensitive data - Exceptional organizational and time management capabilities - Meticulous attention to detail with focus on accuracy and efficiency - Strong analytical, problem-solving, and critical thinking abilities - Excellent verbal and written communication skills - Ability to explain complex payroll concepts to employees and government agencies - Proven teamwork skills with ability to work autonomously - Experience training and reviewing colleagues' work - Capability to work independently following established procedures **What We Offer** When you join our team, we'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are fundamental values. As part of our global team, we'll support you in shaping the future you want to see. **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. We are committed to creating an inclusive workplace that embraces the strength of diverse cultures and individuals. **Equal Opportunity Commitment** Manulife is an Equal Opportunity Employer committed to fair recruitment, retention, advancement, and compensation. We administer all practices and programs without discrimination based on race, ancestry, place of origin, color, ethnic origin, citizenship, religion, creed, sex, sexual orientation, genetic characteristics