Privileged Access Management Technical Analyst

At AIG, we are reimagining the way we help customers manage risk. Join us as a Privileged Access Management Technical Analyst to play your part in that transformation and grow your skills as a valued member of our team.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. We shield the company's systems from security risks while designing technology strategies that enable AIG's businesses to achieve their goals.

As a Privileged Access Management (PAM) Technical Analyst, you will work cross-functionally with IT and business unit teams to integrate applications onto the privileged access platform. Your key responsibilities include:

• Articulating business and functional requirements for PAM solutions
• Collaborating with the IAM engineering team to write functional, non-functional, and control requirements according to defined processes, policies and standards
• Leading quality control and quality assurance activities, including developing and executing test plans/scripts and resolving deviations or exceptions
• Engaging with customers and stakeholders to understand problems and opportunities
• Collaborating with development teams to discuss user stories, articulate business value, and represent business and customer interests
• Ensuring key product artifacts remain current with product enhancements
• Documenting new Privileged Access automation processes, workflows, and policies
• Documenting new connectors for applications, databases, and directories to automate PAM solutions
• Driving planning process enhancement through use of Jira and related project planning tools
• Facilitating scrums and coordinating team project activities

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field
• 5+ years of experience documenting and analyzing Identity Management requirements

• Understanding of how policies, systems and processes impact requests/projects
• Excellent communication skills (verbal and written) with ability to influence without authority
• Demonstrated teamwork and collaboration skills, particularly in leading or contributing to global and cross-functional teams
• Ability to communicate technical concepts to both technical and non-technical staff
• Exceptional analytical and decision-making skills
• Strong relationship-building abilities in collaborative team environments

• Analyzing user groups, roles, and permissions
• Application/platform onboarding, user provisioning and de-provisioning
• Single Sign On technologies (Kerberos, SAML, OIDC/OAuth)
• Multi-factor authentication technologies
• HR systems (e.g. Workday) as system of record

For positions based in Jersey City, NJ, the base salary range is $96,000-$129,000, with eligibility for bonus according to applicable incentive plan terms. We also offer a comprehensive benefits package focused on your health, wellbeing, financial security, and professional development.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask team members to be primarily in the office. We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals through flexible work arrangements, diversity and inclusion learning, and Employee Resource Groups.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions with one of the world's most far-reaching property casualty networks. We're thinking in new and innovative ways to deliver ever-better solutions to our customers, helping individuals, businesses, and communities manage risk and discover new potential.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.