Product Manager - Customer Service

Founded in 1910, KONE is a global leader providing elevators, escalators, and automatic building doors, along with comprehensive maintenance and modernization solutions that enhance buildings throughout their lifecycle. Our mission is to improve urban flow and make cities better places to live through innovative solutions that ensure safe, convenient, and reliable journeys for people worldwide. With operations spanning over 60 countries, KONE has established itself as an innovation and sustainability leader, earning repeated recognition from Forbes, Corporate Knights for clean capitalism, and other prestigious organizations. Our vision is to create the Best People Flow experience by delivering ease, effectiveness, and exceptional experiences to customers and users. Aligned with our "Sustainable Success with Customers" strategy, we focus on increasing customer value through intelligent solutions while embedding sustainability deeper across all operations. Through enhanced collaboration with customers and partners, KONE accelerates the delivery of new services and solutions to market, driving the future of urban mobility.