Retail Sales Associate

Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY's vision is to create high-quality and well-designed products in collaboration with some of the world's most talented, curious, and courageous designers. Through our commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.

We are seeking a passionate and service-minded Shop Assistant to join our dedicated retail team at HAY House, our flagship store located on Strøget in the heart of Copenhagen. This is an exciting seasonal opportunity for June, July and August, with the possibility of extension, perfect for someone looking to gain valuable retail experience within an international design company.

As a Shop Assistant at HAY House, you will become part of a professional and youthful environment where collaboration, customer experience and passion for design are central. You'll work in a busy and energetic store environment where no two days are the same, contributing to smooth daily operations while delivering exceptional customer service that reflects HAY's commitment to design excellence.

• Customer Service Excellence: Provide professional guidance and welcoming experiences to customers, answering questions about our furniture, lighting and accessories collections
• Product Presentation: Maintain visual merchandising standards by refilling shelves and ensuring products are presented according to store guidelines
• Store Operations: Support daily maintenance activities to ensure the store always appears welcoming, organized and reflects HAY's design aesthetic
• Sales Support: Collaborate with colleagues to deliver strong sales results and maintain consistent customer experiences across all touchpoints
• Point of Sale Operations: Assist customers efficiently at checkout, handling transactions with accuracy and professionalism
• Inventory Management: Support stock replenishment activities and help maintain optimal product availability on the sales floor
• Team Collaboration: Work closely with both full-time and part-time colleagues to ensure seamless store operations during peak summer season

• Service-minded approach with genuine enjoyment of customer interaction
• Ability to thrive in fast-paced retail environments while handling routine tasks efficiently
• Strong organizational skills with ability to maintain overview during busy periods
• Positive attitude and commitment to contributing to excellent team dynamics
• Responsible approach to work with demonstrated ability to take ownership of assigned tasks
• Flexibility to work during summer months with potential for schedule variation

• Previous experience in retail or other customer-facing roles
• Demonstrated interest in furniture, lighting, accessories or interior design
• Understanding of visual merchandising principles
• Multilingual capabilities beneficial given international customer base

Join HAY's flagship store team and gain valuable experience with a globally recognized design brand. You'll work in Copenhagen's premier shopping district, developing your retail skills while being surrounded by world-class contemporary design. This role offers excellent opportunities for professional growth within the design industry and the chance to represent a brand committed to making exceptional design accessible to everyone.

HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities. We comply with applicable disability laws and make reasonable accommodations for applicants and employees with disabilities.