Client Services Specialist, International Cash Management Advisory

Cash Management Advisory – Internationals | Danske Bank

Are you motivated by creating outstanding customer experiences and eager to make a meaningful contribution to some of the largest corporate and institutional clients in the Nordics? If so, you could be the new colleague we are looking for in our Cash Management Advisory – Internationals team at Danske Bank.

About the Role

Danske Bank is a Nordic bank with close connections to the rest of the world. For 150 years, we have supported people and businesses in realising their ambitions and potential. A career with us means becoming part of a community of 22,000 colleagues, guided by a company culture built on three core values: Team Up, Own It, and Be Open.

This role is anchored in our Internationals team within Nordic Customer Care, based in Copenhagen. You will support business and large corporate and institutional customers with their daily banking and cash management needs — helping them navigate everything from account management and payments to liquidity management and digital solutions. The position also offers the flexibility to work from home two days per week.

Responsibilities

As part of the Internationals team, you will play a central role in delivering exceptional service to our international corporate clients across the Nordics. Your day-to-day responsibilities will include:

• Supporting international business and large corporate and institutional customers with their daily banking and cash management operations
• Setting up and administering self-service solutions tailored to client needs
• Opening and managing new accounts for business customers
• Coordinating the onboarding of new customers in collaboration with relationship advisers
• Supporting advisers with credit-related tasks and documentation
• Ensuring customers receive the best possible banking solutions aligned with their specific requirements
• Contributing to a wide range of tasks that business customers request, demonstrating flexibility and a solutions-oriented mindset
• Collaborating broadly across the organisation, building insight into multiple professional areas
• Maintaining high service standards and contributing to an excellent overall customer experience

Requirements

To thrive and succeed in this role, we are looking for a candidate who brings both the right skills and the right attitude. You have the ability to understand complex tasks, approach partners and customers with trust and professionalism, and adapt to a dynamic, high-activity environment.

We are looking for someone who:

• Communicates fluently in English (both written and spoken) and is proficient in at least one Scandinavian language
• Has previous experience in banking or finance
• Is comfortable working with a variety of digital tools and platforms
• Thrives in a fast-paced environment where tasks vary and priorities can shift
• Is outgoing, enjoys customer dialogue, and collaborates effectively with diverse stakeholders
• Is eager to develop professional competencies within the business banking segment
• Brings strong result orientation, self-awareness, and engagement to their work
• Is a genuine team player — trustworthy, positive, and committed to supporting colleagues

What We Offer

Joining the Internationals team means stepping into a role with real variety and genuine development opportunities. We offer:

• A versatile and stimulating role with broad responsibility
• A strong learning environment with opportunities for qualified sparring and professional support
• A team defined by a strong team spirit, mutual support, and good humour
• Broad interaction across the organisation and exposure to many professional disciplines
• A dynamic, motivated workplace with a clear focus on delivering great customer experiences
• Hybrid working with the option to work from home two days per week
• The opportunity to grow both professionally and personally within one of the Nordics' leading financial institutions
• A competitive salary and attractive benefits package

We conduct interviews on an ongoing basis, so we encourage you to apply as soon as possible. We look forward to welcoming a motivated new colleague to our team.