We are seeking dynamic and confident professionals to join our International Telecom Voice Process team. This is an excellent opportunity for experienced BPO professionals to advance their careers while working with US customers in a fast-paced telecom environment.

Key Responsibilities

Handle inbound international voice processes for US telecom customers
Provide exceptional customer support and resolve queries effectively
Maintain professional communication standards with US-based clients
Meet performance targets and quality standards
Participate in semi-sales activities as required

What We're Looking For

Minimum 6 months experience in International BPO Voice processes
Excellent communication skills with comfort handling US accents
Strong analytical and interpersonal abilities
Good judgment and problem-solving capabilities
Experience in Inbound/Outbound/Semi-Sales processes preferred
Willingness to work night shifts in office environment

Eligibility Requirements

Minimum 12th Pass (Diploma) or Graduate
Minimum 6 months International BPO Voice experience required
Must be comfortable working night shifts

Shift Timings

6 PM – 3 AM
7 PM – 4 AM
8 PM – 5 AM

What We Offer

Competitive salary package up to ₹40,000 per month
Lucrative performance-based incentives
Health insurance coverage
Provident Fund benefits
Career growth and advancement opportunities
Rewards and recognition programs
Employee engagement activities

Interview Process

Telephonic screening round
Face-to-face interview

Employment Type: Full-time, Permanent

Work Location: In-person (Office-based, no cab facility provided)

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About Global Education Institute

Global Education Institute is a business process outsourcing company based in India that specializes in international telecommunications and customer service operations. The company provides voice-based support services for US markets, focusing on inbound and outbound customer communications across various telecom processes. Global Education Institute operates with a commitment to delivering quality customer support solutions while providing career development opportunities for professionals in the international BPO sector.