Senior Product Designer - Assortment & Inbound

Join Zalando as a Senior Product Designer for the Partner Lifecycle Management team in Helsinki, where you'll shape the future of Zalando's internal and partner-facing services and products. This role offers the opportunity to discover, design, and deliver next-generation productivity solutions that unlock commercial growth and operational efficiency for partners and colleagues within Zalando's ecosystem.

As part of Partner Tech, you'll be designing and developing technology to empower Zalando and its partners across their entire journey. The team is responsible for the end-to-end experience of both Zalando and its partners, from initial onboarding to making products available on the Zalando platform, including offer management, logistics, planning, buying, safety requirements, stock management, quality compliance, reporting, analytics, and insights.

You'll collaborate with the Assortment Steering, Data & Insights, Procure to Pay, and Product Compliance teams, focusing on planners, buyers, and partners throughout their complete Zalando journey. Your work will enable stakeholders to build collections, manage article stock, and oversee goods transportation while ensuring efficient resource utilization, warehouse space optimization, and legal compliance.

• Work with diverse stakeholders to understand business context and contribute to developing scalable, customized solutions while supporting implementation
• Bring clarity to complex design projects by transforming bold ideas into concrete concepts and design assets
• Research and translate internal user and partner needs for business stakeholders, driving alignment around customer experience vision
• Support solution implementation and measure success against defined criteria through customer feedback analysis
• Leverage a comprehensive design toolkit including user research, workshop facilitation, and UX/UI design to craft cohesive, end-to-end customer journeys
• Develop deep understanding of business operations to identify and tackle bottlenecks and growth opportunities alongside Product Managers and Engineering teams
• Work extensively with design systems, utilizing tokens to create cohesive, scalable design solutions
• Support product discovery processes and define solution design strategies
• Build strong stakeholder connections and align teams on design objectives
• Create detailed design assets and specifications for development teams
• Conduct design quality assurance to maintain consistency and quality standards
• Document design patterns and integrate them into the design system portal
• Facilitate cross-functional collaboration to ensure seamless project execution
• Stay current with emerging technologies, particularly AI applications in product design

• Solid range of design skills including user research, workshop facilitation, UX and UI design capabilities
• Proven ability to take ownership of design projects from initial request through implementation
• Experience working on complex design projects with ability to transform innovative ideas into tangible concepts and design artifacts
• Strong understanding of design principles and ability to bring clarity to ambiguous, strategic projects
• Experience collaborating with cross-functional teams to design intuitive user experiences for AI-powered products leveraging machine learning technologies
• Background in designing data-driven applications with strong communication and stakeholder management skills
• Experience designing and delivering coherent personalized customer experiences through cross-functional collaboration
• Passion for designing innovative technology products with humans at the center of the design process
• Exceptional attention to detail paired with strong collaboration and communication skills
• Interest in emerging technologies, particularly AI applications
• Ability to work effectively with design system teams and cross-functional colleagues
• Experience creating design specifications that bridge the gap between design vision and technical implementation
• Portfolio demonstrating successful complex project delivery and stakeholder alignment

• Culture of trust, empowerment, and constructive feedback
• Internal guilds and Employee Resource Groups for professional development
• Knowledge sharing through tech talks, open source commitment, and internal tech academy
• Regular product demos, meetups, parties, and networking events

• Extensive onboarding, mentoring, and training opportunities
• Access to an international team of experts for collaboration and learning
• Continuous learning through internal tech academy and educational resources

• Competitive salary and employee shares program
• 40% discount on Zalando products sold and shipped by Zalando
• 30% discount on Zalando Lounge plus additional external partner discounts
• Monthly transport, lunch, and recreation vouchers
• Private health insurance and comprehensive occupational health care services

• Centrally located office in Kamppi, Helsinki
• Flexible working times and hybrid working model
• Additional holiday allowances beyond standard entitlements
• Family services and support programs

• Free beverages and snacks available daily

-