Project Manager

About the Role

Apply Digital is seeking an experienced Project Manager to join our AI-native transformation team, working with world-class clients like Arc'teryx, Lululemon, and Kraft Heinz. This role combines strategic project leadership with hands-on delivery management, requiring someone who thrives in building trusted client relationships while championing digital innovation across strategy, products, platforms, and marketing initiatives.

As a Project Manager at Apply Digital, you'll serve as both a project management expert and an agile practitioner, adapting methodologies to meet diverse client needs while maintaining our commitment to excellence. You'll wear multiple hats, acting as a Scrum Master when needed, managing complex budgets and timelines, and serving as a key liaison between cross-functional teams and stakeholders. This position demands a solution-driven professional who can navigate fast-paced environments while keeping project goals in sharp focus.

Key Responsibilities
Project Leadership & Strategy

• Develop and manage comprehensive project roadmaps, mobilizing teams against critical milestones to ensure on-time, on-budget delivery
• Lead end-to-end project lifecycle management from initiation through closure, maintaining strict adherence to scope, quality standards, and client expectations
• Support estimation processes for project timelines, resource allocation, and cost projections for new opportunities and change requests
• Contribute to Apply Digital's Project Management discipline by sharing best practices and continuously improving internal workflows

Client & Stakeholder Management

• Serve as primary point of contact for project teams, client partners, and key stakeholders, maintaining transparent communication throughout project lifecycles
• Build and nurture strong, trusted relationships with enterprise-level clients, ensuring their strategic objectives are met
• Present detailed status reports and project documentation to clients and internal leadership teams
• Manage client expectations effectively while identifying opportunities for additional value delivery

Risk Management & Problem Solving

• Proactively identify, assess, and mitigate project risks, understanding when to resolve issues independently versus when to escalate to senior leadership
• Coordinate all aspects of project delivery including resource management, scope control, budget oversight, and change request processing
• Apply critical thinking and analytical skills to solve complex challenges while maintaining project momentum
• Monitor team morale and maintain healthy work environments that promote collaboration and innovation

Cross-Functional Team Coordination

• Facilitate seamless collaboration across diverse teams including Client Services, Strategy, Product, UX/UI, Technology, QA, and Data Analytics
• Foster a "one team" mindset that breaks down silos and promotes collective ownership of project outcomes
• Collaborate closely with Program Leads to optimize time management, workflow efficiency, and task prioritization across multiple concurrent projects
• Utilize servant leadership principles to empower team members and drive collective success

Agile Methodology & Tools

• Champion Agile best practices while remaining flexible to adapt processes based on specific project and client requirements
• Act as Scrum Master when needed, facilitating ceremonies and ensuring team adherence to agile principles
• Maintain project hygiene using industry-standard tools including JIRA, Notion, and Google Sheets
• Drive continuous improvement initiatives within agile frameworks to enhance team productivity and delivery quality

Requirements
Essential Qualifications

• 3-4 years of demonstrated experience delivering end-to-end digital solutions in professional services or consulting environments
• Advanced English proficiency with exceptional written and verbal communication skills for client-facing interactions
• Proven track record in managing enterprise-level client relationships and collaborating effectively with diverse internal stakeholders
• Solid experience working within Agile environments, specifically Scrum and Kanban methodologies
• Proficiency with project management tools including JIRA, Notion, or similar platforms

Technical & Industry Knowledge

• Interest and enthusiasm for Artificial Intelligence, with experience or openness to leveraging generative AI tools, particularly Claude and Gemini, to optimize project workflows
• Experience working on digital product development; background in CPG, Commerce, or Loyalty programs is highly valued
• Understanding of digital strategy, product development, and marketing technology ecosystems

Professional Attributes

• Can-do attitude with demonstrated resilience in flexible, fast-paced environments
• Exceptional time management skills with ability to prioritize tasks based on evolving project needs and strategic importance
• Strong critical thinking abilities with proactive approach to identifying and solving complex challenges
• Alignment with servant leadership principles, demonstrating commitment to team empowerment and development
• **Natural humility