Schlumberger
Customer Engagement Coordinator The Customer Engagement Coordinator serves as the primary customer point-of-contact for Product Line operations, delivering exceptional support throughout the service delivery process while driving contract revenue, profitability, and receivable management. This role establishes and maintains professional customer relationships, maximizing customer knowledge to enhance contract value for both SLB and our clients. Key Responsibilities Act as primary liaison between customers and service delivery teams Ensure services comply with contractual agreements and meet customer objectives and performance metrics Drive adoption of effective technological solutions to address customer needs and challenges Coordinate communication channels and activities between customers and service delivery teams Manage COSD (resource consumption) responsibilities Capture and update customer activity for service delivery visibility in business systems Collect and communicate significant customer intelligence internally Capture and confirm job-specific requirements Account Management & Sales Support Identify and capture both Product Line and cross-Product Line sales leads outside existing contract terms Contribute to Account Plan development as a member of the Account Team Compile and review cost estimates for consolidation with technical proposals Assess job risks during analysis of customer job requirements Quality Assurance & Customer Relations Participate in brief and debrief sessions with PSD team to ensure clear understanding of customer objectives Communicate recommendations and actions to customers for mitigating unplanned events Ensure job deliverables are accurate and delivered on time Facilitate customer reviews of SQ events as required Coordinate and conduct regular service quality meetings with customers Evaluate customer feedback through satisfaction reports and performance reviews Review quality and completeness of field tickets Proactively identify and resolve invoice disputes regarding product and service delivery issues Requirements 8+ years of relevant experience in customer engagement or related field
Schlumberger
Field Engineer Join the frontier of energy innovation and gain real-world experience while delivering cutting-edge technology solutions. As a Field Engineer, you'll be involved in every aspect of our operations, from data acquisition to long-term well development planning. Key Responsibilities Organize, execute, and report on field operations Assist Specialists and Engineers with critical decision-making Learn hands-on about energy industry tools and services Develop leadership skills through comprehensive training programs Take on increasing responsibility with management support Field Specialist Track Focus on essential technical and operational procedures to ensure site safety and exceptional customer service. You'll receive intensive training in troubleshooting, safety protocols, and client interaction while developing deep technical expertise. Serve as the company's on-site representative Handle supervisory responsibilities Solve complex practical challenges through innovative strategies Combine hands-on learning with formal training programs Field Technical Analyst Track Provide technical expertise to site teams and apply theoretical knowledge to practical field challenges using advanced tools and techniques. Create formation evaluation logs Analyze and interpret rock cuttings to determine rock type and hydrocarbon presence Monitor well parameters and maintain sensors for optimal well conditions Participate in extensive technical development programs Core Requirements Perform field operations and equipment operation Demonstrate accountability for team wellsite performance upon completion of training Commitment to safety and operational excellence Strong problem-solving and analytical skills What We Offer Comprehensive hands-on training program Real-world experience in energy innovation Leadership development opportunities Technical skill advancement Career growth across multiple specialization paths