Freelance Virtual Assistant

Independent Virtual Assistant (Remote | Philippines-Based)

About the Role

We are seeking an experienced, self-motivated Independent Virtual Assistant based in the Philippines to provide remote administrative and customer support services to an established Australian business. This is a contractor opportunity suited to a self-employed professional who operates independently and is looking to build a stable, long-term working relationship with a growing business.

You will play a key role in keeping daily operations running smoothly, supporting the business with a broad range of administrative tasks and client-facing communications. Work is performed remotely from your own home office, with availability required during Australian Western Standard Time (AWST) business hours.

The volume of work may vary depending on business requirements, offering flexibility while maintaining consistent engagement over time.

Responsibilities

As an Independent Virtual Assistant, your scope of services will include, but is not limited to:

• Managing inbound phone calls and responding to email enquiries in a timely and professional manner
• Scheduling appointments, coordinating meetings, and maintaining calendars
• Preparing and formatting documents, spreadsheets, and business reports
• Maintaining accurate databases and updating CRM records
• Assisting with invoicing, billing follow-ups, and general administrative processes
• Conducting online research and summarising findings as required
• Following up on outstanding tasks and client enquiries to ensure nothing falls through the cracks
• Supporting the team with ad hoc administrative tasks as business needs evolve
• Handling sensitive business information with discretion and professionalism

Requirements

To be considered for this role, you will ideally bring:

• Proven experience as a Virtual Assistant, with a track record of supporting Australian or international businesses
• Excellent spoken and written English communication skills
• Strong organisational skills and the ability to manage multiple priorities effectively
• High attention to detail across all tasks, from data entry to client correspondence
• Proficiency with Microsoft 365 (Outlook, Word, Excel) and familiarity with cloud-based business systems
• The ability to learn and adapt to new software platforms quickly
• A professional, discreet approach to handling confidential business information
• A reliable, high-speed internet connection
• A dedicated, quiet home office environment
• Your own computer equipment and the necessary software to perform services independently

Contractor Requirements:

Applicants must:

• Operate as an independent contractor, or be willing to register as one
• Be responsible for managing their own taxation and statutory obligations in their country of residence
• Invoice for services rendered on an agreed schedule
• Be available to communicate during Australian Western Standard Time business hours when required

What We're Looking For

We're looking for someone who is reliable, proactive, and adaptable — a professional who genuinely enjoys supporting a business and takes pride in delivering quality work. The right person will be comfortable managing competing priorities, working independently without close supervision, and maintaining consistent communication across time zones.

If you thrive in a flexible, remote working environment and are looking for a long-term contractor arrangement with a professional Australian business, we encourage you to apply.

Benefits

• Fully remote position — work from the comfort of your home office
• Flexible, independent contractor arrangement
• Opportunity to build a long-term professional relationship with an established Australian business
• Varied and engaging work across multiple administrative functions