The International Education and Partnerships Division (IEPD) leads global learning and engagement activities for the Department of Education Victoria, working with schools to offer programs that connect students with the world. We are seeking an Administration Officer to join our School Support Unit (SSU) in a fixed-term position until 15 December 2028, supporting the delivery of high-quality international student programs across Victorian government schools.

This VPS 3 grade position plays a crucial role in ensuring compliance with federal and state regulations while supporting schools in delivering exceptional services to international students. You will work closely with school leaders, International Student Coordinators, and departmental staff to maintain program standards and enhance student experiences.

Key Responsibilities
Program Administration & Compliance

Work collaboratively with Victorian government schools to deliver a high-quality International Student Program (ISP) that meets all requirements under the Education Services for Overseas Students (ESOS) Act (Cth)
Ensure strict compliance with Victorian Registration and Qualifications Agency guidelines and Child Safety Standards for overseas students aged under 18
Monitor compliance trends and assess the efficiency and effectiveness of current procedures
Identify opportunities for improvement based on risk assessment and changing regulatory requirements

Data Management & Record Keeping

Maintain and update comprehensive international student records in the Department's Victorian International Student Information Tool (VISIT)
Manage student information in the Commonwealth Government's PRISMS information system
Ensure all data entry meets compliance requirements and maintains accuracy standards
Generate reports and maintain documentation to support program oversight

Stakeholder Engagement & Support

Build and maintain productive working relationships with International Student Coordinators (ISCs) across multiple schools
Provide administrative support and guidance to school leaders on international student matters
Collaborate effectively with Department of Education staff to ensure seamless program delivery
Assist schools with incident management by providing administrative support for strategic advice on high-criticality issues

Professional Development Support

Assist in coordinating professional development opportunities for principals and International Student Coordinators
Support the implementation of specific projects that enhance services for fee-paying international students
Contribute to the development of training materials and compliance resources

Requirements
Essential Skills & Experience

Strong attention to detail and commitment to producing high-quality work
Proven ability to show initiative and drive continuous improvement in processes
Experience working effectively in small team environments
Demonstrated ability to make positive contributions to workplace culture
Excellent communication skills, both written and verbal
Proficiency in database management and information systems

Desirable Qualifications

Previous experience in education administration or international student services
Understanding of compliance frameworks and regulatory requirements
Knowledge of Victorian education system and policies
Experience with student information management systems
Background in customer service or stakeholder relationship management

What We Offer
Professional Development

Opportunities to work within a leading international education division
Exposure to diverse cultural and educational environments
Professional growth through compliance and project management experience
Training and development opportunities in education administration

Work Environment

Collaborative team culture focused on supporting student success
Flexible working arrangements within the public sector framework
Modern office facilities in Melbourne CBD and Inner Metro locations
Opportunity to contribute to Victoria's international education reputation

Department Culture

The Department of Education values diversity and inclusion in all forms, including gender, religion, ethnicity, LGBTIQ+, disability, and neurodiversity. We strongly encourage applications from Aboriginal and Torres Strait Islander candidates and are committed to creating an inclusive workplace where all employees can thrive.

This role offers an excellent opportunity to contribute to Victoria's international education sector while developing valuable skills in compliance, administration, and stakeholder management within a supportive government environment.

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About Department of Education

The department serves as a comprehensive leader in educational advancement, delivering extensive learning and development support services across Victoria. As the primary policy leader for the state's educational future, the department drives strategic planning initiatives and facilitates essential cross-sector partnerships that strengthen our educational landscape. Our organization functions as a vital system steward, providing critical support, expert guidance, rigorous oversight, and quality assurance throughout both early childhood and school education systems. We take direct responsibility for delivering exceptional school education while expanding access through 50 new early learning centres. The department is committed to fostering educational excellence and ensuring sustainable growth across all levels of learning, from early childhood development through comprehensive school education programs.