The Student Orientation Coordinator is a pivotal position within the Student Engagement and Education Management (SEEM) Division, operating under the Deputy Vice-Chancellor (Education) Portfolio. This full-time, fixed-term role (until August 2027) is designed for a service-oriented professional who excels at creating meaningful student experiences and fostering inclusive campus communities.

As part of the dynamic Transition and Retention team, you will be instrumental in supporting students throughout their entire academic journey, from initial enrollment through graduation. SEEM is dedicated to providing comprehensive administrative support that enhances student success and engagement across all stages of the university experience.

Key Responsibilities

Program Development & Delivery: Plan, coordinate, and execute comprehensive orientation programs for both domestic and international students, with particular focus on Orientation Week activities and year-round transition support initiatives

Stakeholder Collaboration: Work closely with internal teams including academic departments, student services, accommodation services, and international student support, as well as external community partners and service providers

Student Engagement: Design and implement co-curricular engagement activities that promote student integration, academic success, and social connection within the university community

Event Management: Oversee logistics for large-scale orientation events, including venue coordination, resource allocation, volunteer management, and timeline development

Data Analysis & Reporting: Monitor program effectiveness through student feedback, participation metrics, and retention data to continuously improve orientation and transition services

Team Leadership: Provide supervision and mentorship to team members and student volunteers as required, fostering a collaborative and inclusive work environment

Cross-Cultural Support: Develop culturally responsive programming that addresses the unique needs of diverse student populations, including international students and Indigenous students

Quality Assurance: Maintain high standards of service delivery while ensuring compliance with university policies and procedures

Requirements

Educational Background: Relevant tertiary qualification in education, student services, event management, or related field

Professional Experience: Demonstrated experience in program coordination, event management, or student services within higher education or similar environments

Communication Skills: Excellent written and verbal communication abilities with proven capacity to engage effectively with diverse stakeholders including students, staff, and external partners

Project Management: Strong organizational and project management skills with ability to manage multiple priorities and meet deadlines in a fast-paced environment

Cultural Competency: Understanding of and sensitivity to the needs of diverse student populations, including international students and students from various cultural backgrounds

Technology Proficiency: Competency with event management systems, student information systems, and standard office software applications

Leadership Capabilities: Demonstrated ability to work independently while also contributing effectively to team environments, with potential for supervisory responsibilities

Problem-Solving: Strong analytical and problem-solving skills with ability to adapt programs based on student feedback and changing institutional needs

What We Offer

Competitive Compensation: Attractive salary package with 17% superannuation contribution

Professional Development: Opportunities for career growth within a leading research university environment

Work-Life Balance: Full-time position with flexible working arrangements and comprehensive leave entitlements

Inclusive Environment: Join a workplace that values diversity and inclusion, with strong commitment to equal employment opportunities

Meaningful Impact: Make a direct difference in student success and university community building

Collaborative Culture: Work within a supportive team environment that encourages innovation and professional excellence

The Australian National University actively encourages applications from Aboriginal and Torres Strait Islander people and is committed to creating an inclusive workplace that celebrates diversity across all backgrounds and identities. The successful candidate must have rights to live and work in Australia and will be required to undergo a background check as part of the recruitment process.

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About Australian National University

The Australian National University is a prestigious public research university located in Canberra, Australia, specializing in higher education and advanced research across multiple disciplines including the humanities and social sciences. The university provides undergraduate and postgraduate education while conducting world-class research and maintaining collaborative academic environments. ANU serves students, faculty, and staff through comprehensive administrative support services including human resources, finance, and student administration to facilitate academic excellence and institutional operations.