Zespri is far more than the world's single-largest marketer of kiwifruit — we're fruit on a mission. As rebels with a cause, we exist to help people, communities, and the environment around the world thrive through the goodness of kiwifruit. Proudly selling in more than 50 countries, we work alongside approximately 2,800 New Zealand growers and 1,500 international growers and post-harvest companies to source and deliver the finest quality Zespri Kiwifruit to wholesale and retail customers through our global distribution network.

We are one of New Zealand's most recognised international brands, united by a shared commitment to creating sustainable, long-term value for our growers and the communities we serve. With a passionate team of 900+ employees across 23 locations worldwide, Zespri's culture is fast-paced, purpose-driven, and genuinely unlike any other.

About the Role

As Taiwan Operations Manager, you will be the senior supply chain leader responsible for the full operational success of one of Zespri's most strategically significant markets. Reporting to the Head of Supply Chain, Greater China Region, you will lead end-to-end execution of Taiwan's market operations — ensuring our fruit is available, delivered in optimal condition, and supported by high-performing distributor partnerships.

You will serve as the key operational interface between Taiwan, regional stakeholders, and New Zealand-based teams, directly influencing decisions that shape market performance and customer outcomes. This role uniquely combines operational leadership, stakeholder influence, and strategic problem-solving, offering considerable visibility across both the Taiwan market and the wider Greater China Region.

Key Responsibilities

Own end-to-end Taiwan market supply chain operations, spanning shipment planning and inventory management through to market execution and customer delivery
Lead operational partnerships with distributors, ensuring alignment to Zespri's standards while driving continuous improvement and sustained performance
Oversee fruit quality management and inspection activities, safeguarding Zespri's premium quality reputation in market
Drive inventory visibility, supply-demand alignment, and proactive risk management across the supply chain
Lead claim governance and quality performance monitoring, ensuring robust reporting and timely resolution processes
Influence operational excellence initiatives across Taiwan and Hong Kong, contributing to regional capability uplift, digitalisation, and process improvement
Act as the key escalation point for market operational issues, championing solutions that appropriately balance customer, commercial, and supply chain priorities
Collaborate cross-functionally with commercial, technical, and regional teams to align operational strategies with broader business objectives

What You'll Bring

6–10+ years' experience in supply chain, logistics, quality management, or operations leadership roles
Demonstrated experience managing distributor, customer, or partner-led supply chain networks
Strong expertise in inventory management, demand planning, and market execution
Proven ability to influence stakeholders across commercial, supply chain, and technical functions
Experience identifying risks, solving complex operational challenges, and driving continuous improvement
Strong analytical capability and hands-on experience with ERP and reporting systems, including SAP and BI platforms
Excellent communication skills in both Mandarin and English
A degree in Supply Chain, Logistics, Business, Food Science, or a related discipline (preferred)
A collaborative, commercially aware mindset with the confidence to work across multiple teams, cultures, and competing priorities

Why Join Zespri?

Our people are at the heart of everything we do, and what makes our culture so irresistible and uniquely Zespri. Joining us means becoming part of a purpose-led organisation where your work has genuine global impact. We want people who share our values of being personally connected, results-driven, and committed to guardianship.

Benefits include:

Competitive overall remuneration package, including a Short-Term Incentive (STI) scheme opportunity
FlexWELL flexible work ethos — a blend of working from home and the office
One additional paid annual leave day per year (Zespri Day)
Two additional paid leave days to support your mental, physical, emotional, and social wellbeing (Boost Days)
Global Life and Permanent Disability Insurance
Group Medical Insurance benefits

Our Commitment to Diversity & Inclusion

Interested in this position?

Don't miss out on this opportunity. Apply now and take the next step in your career.

Report this job

About Zespri

Zespri Group Limited is the world's largest marketer of kiwifruit, headquartered in Mount Maunganui, New Zealand, and operating across more than 50 countries. The company works with approximately 2,800 New Zealand growers and 1,500 international growing partners to source and supply premium kiwifruit to wholesale and retail customers through a global distribution network. Driven by a mission to help people, communities, and the environment thrive through the goodness of kiwifruit, Zespri is committed to creating sustainable long-term value for growers and is one of New Zealand's most recognised international brands.