SANDEMANs Tours
About SANDEMANs Tours At SANDEMANs Tours, we pride ourselves on delivering exceptional guided experiences across Europe. With over 20 years of history, we have become industry leaders in creating informative and engaging tours that captivate travelers from around the world. Our dedicated team ensures every guest enjoys a memorable and enriching experience while exploring the vibrant cultures, history, and landmarks of Europe. We are committed to helping our guests connect meaningfully with the cities they visit, offering experiences that educate, entertain, and foster a deeper appreciation of diverse cultures long after their journey ends. At SANDEMANs Tours, our goal is to contribute to a more compassionate and connected world through transformative travel experiences. About the Role We are seeking talented, motivated Operations Support Team Members to help grow our operation in Lisbon. This is a unique opportunity to work closely on-site with skilled tour guides and local businesses, developing exciting tours and building strong partnerships. You will gain hands-on international experience while shaping the future of SANDEMANs Tours in one of Europe's most dynamic tourist destinations. This full-time position offers a hybrid remote work arrangement in Lisboa, combining the flexibility of remote collaboration with essential on-site operational activities. As an Operations Support specialist, you will play a crucial role in expanding our presence in the Portuguese market while maintaining the high standards of service excellence that define our brand. Key Responsibilities Launch and develop new tour offerings in Lisbon, conducting market research and feasibility assessments Establish and nurture strategic partnerships with local activity providers, suppliers, and cultural attractions Build and maintain strong relationships with hostels, hotels, and accommodation partners throughout the city Coordinate and organize efficient guest pick-up services from various accommodation points Recruit, interview, train, and manage a team of professional tour guides, ensuring consistent service quality Conduct regular performance assessments and provide ongoing coaching to guide staff Assess operational efficiency across all tour activities and implement improvement strategies Maintain productive working relationships with freelance tour guides and seasonal staff Collaborate effectively with remote team members across different time zones and cultural contexts Monitor financial performance to ensure city operations remain profitable and sustainable Develop and implement customer feedback systems to continuously enhance guest satisfaction Create detailed operational procedures and training materials for new team members Manage inventory, scheduling, and logistics for multiple tour offerings simultaneously Requirements We are looking for someone with local knowledge of Lisbon and a genuine passion for the city as a premier tourist destination. The ideal candidate will possess: Essential Qualifications: Proven experience in tourism, hospitality, travel operations, or related customer service industries Excellent written and verbal communication skills in professional settings Strong interpersonal abilities with demonstrated success in team collaboration and relationship building Results-oriented mindset with unwavering focus on delivering exceptional customer service Highly organized approach with strong analytical and problem-solving capabilities Ability to work independently while effectively managing multiple concurrent tasks under pressure Meticulous attention to detail ensuring accurate and thorough completion of all responsibilities Solid sales skills and business acumen with understanding of profit and loss principles Advanced proficiency in MS Excel including data analysis and reporting functions Fluent in English and Spanish with ability to communicate complex information clearly Flexibility to work weekends and holidays as required by the tourism industry schedule Preferred Qualifications: Genuine passion for walking tours and cultural tourism experiences Previous experience in tour operations, guide management, or destination marketing Knowledge of Lisbon's historical sites, cultural attractions, and tourism infrastructure Understanding of European tourism markets and traveler preferences Experience with partnership development and vendor relationship management Benefits Comprehensive training program covering all aspects of our operations and company culture Competitive compensation package commensurate with experience and performance Opportunities to work in a dynamic international environment with diverse, multicultural teams and clients from around the world Hands-on professional experience working alongside talented guides and established local business networks Clear career growth pathways with opportunities to take on expanded responsibilities and advance within the organization Professional development opportunities including industry training and skill enhancement programs Flexible hybrid work arrangement combining remote collaboration with essential field operations International exposure with potential opportunities to work with other SANDEMANs locations across Europe Cultural immersion opportunities through regular interaction with international visitors and local tourism professionals
Tromsø Outdoor AS
About the Role Join Tromsø Outdoor AS as a Winter Activity Guide and become part of an inspiring international team dedicated to sharing the beauty of Arctic Norway with visitors from around the world. This seasonal position offers the opportunity to work in one of Norway's most stunning locations while guiding guests through unforgettable winter experiences in the Arctic wilderness. As a guide with Tromsø Outdoor, you'll be responsible for leading authentic "soft adventure" tours that bring people closer to nature while introducing them to Norwegian outdoor culture and Arctic ways of life. This role combines your passion for the outdoors with professional guiding skills in a supportive, multicultural work environment. Key Responsibilities Lead snowshoe expeditions and cross-country skiing tours ranging from 2 to 5 hours in the greater Tromsø area Guide diverse groups of international guests through snow-related activities while ensuring safety and engagement Share knowledge of Norwegian and Tromsø's rich history, unique culture, fascinating geography, and Arctic nature Provide instruction and support to beginners learning cross-country skiing techniques Maintain and care for all guiding equipment, vehicles, and gear used during activities Conduct pre-tour safety briefings and equipment demonstrations Assist at the Tromsø Outdoor Activity and Rental Center with equipment maintenance, inventory management, and delivery services Adapt tour content and pace to suit different group abilities and weather conditions Create memorable experiences that showcase authentic Arctic lifestyle and outdoor traditions Maintain detailed activity logs and provide feedback on tour operations Support team members and contribute to the collaborative international work environment Requirements Essential Qualifications: Fluent spoken English and German proficiency required for guest communication Valid first aid certification (current and recognized) Strong cross-country skiing abilities with demonstrated teaching skills for beginners Proven experience guiding winter outdoor activities in challenging conditions Work authorization for Norway or valid EU/EEA citizenship Category B driving license preferred; willingness to obtain Norwegian kjøreseddel (passenger transport permit) Preferred Qualifications: Formal outdoor education, guiding certifications, or wilderness leadership training Comprehensive knowledge of Norwegian culture, Tromsø regional history, and Arctic geography Additional language skills beyond English and German Personal Attributes: Genuine passion for outdoor activities and working in Arctic winter conditions Positive, creative, and solution-oriented mindset when facing challenges Strong independence and ability to take full responsibility for assigned tasks Enthusiasm for sharing outdoor interests and cultural knowledge with international guests Adaptability and enjoyment working in a flexible, multicultural team environment Professional demeanor with excellent interpersonal and communication skills Physical fitness suitable for extended periods outdoors in winter conditions Work Details Contract Period: November 25, 2026 - March 31, 2027 Schedule: Variable shifts between 8:00-18:00, typically 7.5 hours daily with flexible scheduling for private tours. Full-time positions average 37.5 hours weekly with 2 days off per work week, including weekend availability. Part-time opportunities (30-80%) available for qualified candidates with flexible scheduling preferences. About Tromsø Outdoor AS Established in 2006, Tromsø Outdoor AS has built a reputation as a leading provider of professional guiding and equipment rental services in the Tromsø region. In 2017, we expanded our services to include a specialized bike and ski workshop, offering expert repair services to the local community alongside our rental operations. Our diverse winter team of 30 professionals represents over 15 countries, with 16 permanent employees forming our experienced core staff. We pride ourselves on maintaining exceptional service quality, fostering strong local partnerships, and creating a supportive work environment where team members can develop their skills and advance their careers. Our company culture emphasizes Norwegian nature appreciation and cultural values while promoting professional growth within our international community. We focus on sustainable tourism practices that respect the Arctic environment while providing authentic experiences for our guests.
Balder Expert As
About the Role Easy Travel is seeking knowledgeable and enthusiastic Tourist Guides to lead private and group tours in Oslo and Bergen. This is an exciting seasonal opportunity to work with international travelers, showcasing Norway's rich history, culture, and stunning natural beauty. As a guide, you will deliver engaging and informative experiences that create lasting memories for visitors exploring these iconic Norwegian cities. This is a seasonal, full-time position running from June 1st through September 30th, offering flexible scheduling across all days of the week during daytime hours. Key Responsibilities Lead private and group tours throughout Oslo and Bergen, delivering captivating narratives about Norwegian history, culture, and local attractions Provide comprehensive information about historical sites, cultural landmarks, and natural points of interest Assist international travelers with inquiries, local recommendations, and tour logistics Adapt tour content and delivery style to accommodate different group sizes and diverse client preferences Ensure all tours operate smoothly, punctually, and according to scheduled itineraries Maintain high standards of professionalism and customer service throughout all interactions Handle group dynamics effectively, keeping participants engaged and managing varying levels of interest and mobility Respond to spontaneous questions about local customs, dining recommendations, and additional sightseeing opportunities Coordinate with tour operators and transportation providers when necessary Maintain accurate records of tour activities and participant feedback Requirements Fluent English proficiency is essential for communicating with international guests Additional language skills in German, French, or Spanish are highly valued Previous experience as a tour guide or demonstrated strong knowledge of Norwegian history, culture, and attractions Excellent communication and storytelling abilities with natural enthusiasm for sharing knowledge Proven ability to handle groups of varying sizes with confidence and professional demeanor Flexible scheduling availability, including willingness to work weekends and holidays based on demand Strong interpersonal skills and cultural sensitivity when working with diverse international clientele Physical stamina for extended walking tours and outdoor activities in various weather conditions Problem-solving skills and ability to adapt quickly to unexpected situations Valid driver's license is advantageous but not mandatory Professional appearance and reliable attendance What We Offer Opportunity to work with international guests visiting Norway during peak tourism season Competitive compensation package Flexible work-on-demand scheduling that accommodates personal commitments Professional development in the tourism and hospitality industry Chance to share your passion for Norwegian culture and history with visitors from around the world Dynamic work environment with diverse daily experiences About Easy Travel Easy Travel has been a trusted name in Nordic tourism since 2005, providing exceptional travel services to thousands of international visitors. Over nearly two decades, the company has built a solid reputation as a reliable and professional partner in the tourism industry, specializing in creating memorable experiences for travelers exploring the Nordic countries.