International Admissions Officer

Te Herenga Waka - Victoria University of Wellington is seeking a dedicated International Admissions Officer to join our team on a fixed-term, full-time basis for 18 months. This position plays a crucial role in facilitating the university experience for international students by managing the admissions process from initial application through to enrollment decisions.

As an International Admissions Officer, you will be responsible for ensuring the smooth and efficient processing of international student applications while maintaining the highest standards of customer service and academic integrity. This role offers an excellent opportunity to work in a dynamic, multicultural environment and contribute directly to the university's international growth and reputation.

• Process international student applications efficiently and effectively from point of receipt through to completion, ensuring adherence to Wellington University International service standards
• Undertake comprehensive data verification and assessment of application materials, confirming all required documentation has been provided and meets university standards
• Make informed admissions decisions following established business processes and generate official Offers of Place for successful applicants
• Consult with Senior International Admissions Officers and escalate complex or unusual applications to the Manager, International Admissions when appropriate
• Respond to student and agent enquiries in a timely and professional manner, providing accurate information about admission requirements and processes
• Develop and maintain expertise in international qualification equivalence across various education systems and source markets
• Build comprehensive knowledge of university policies, procedures, and academic requirements to ensure fair and consistent assessment of applications
• Collaborate with various university departments including Academic Registry, Student Services, and International Office to ensure seamless student onboarding
• Maintain accurate records and documentation in university systems, ensuring compliance with data protection and privacy requirements
• Participate in training and professional development activities to stay current with international education trends and best practices
• Assist with special projects and initiatives related to international student recruitment and retention as required

• Education: Relevant tertiary qualification or comparable experience in a similar admissions or international education role
• Experience: Demonstrable work experience in admissions and enrollment of international students within an education provider setting
• Organizational Skills: Well-developed organizational abilities with demonstrated initiative in work planning and the ability to prioritize competing demands within tight deadlines
• Communication: Excellent interpersonal, networking, and relationship-building skills to work effectively with diverse cultures and stakeholders at various organizational levels
• Customer Service: Proven experience providing timely, accurate advice and exceptional service to students, agents, and other stakeholders
• Written Communication: Strong written communication skills with attention to detail and ability to convey complex information clearly
• Cultural Competency: Understanding of and sensitivity to diverse cultural backgrounds and educational systems
• Technology Proficiency: Competency with student information systems, database management, and standard office software applications
• Problem-Solving: Analytical thinking and decision-making abilities to assess complex applications and resolve issues efficiently
• Compliance: Understanding of educational regulations, visa requirements, and quality assurance frameworks relevant to international education

• Opportunity to work at one of New Zealand's leading universities with a strong international reputation
• Fixed-term full-time position providing stability and clear project duration
• Professional development opportunities in international education
• Collaborative work environment with experienced colleagues
• Exposure to diverse cultures and educational systems from around the world
• Contribution to meaningful work that directly impacts students' educational journeys

Applications must be submitted directly through the university careers page with supporting documentation including a comprehensive cover letter. Only applicants who are New Zealand or Australian citizens/residents or hold current working visas will be considered. Applications will be reviewed upon receipt, and the university may progress with suitable candidates prior to the closing date.